Product Info

19
SP Series Info Central
A color panel is missing from
the printed card.
You have printed a card when
the ribbon was moved after
powering off the printer.
You are using a YMCKT-KT
ribbon and did not apply topcoat
on the back of the card.
The next card will print correctly.
If you move the ribbon often with
the power off, change the Ribbon
Initialization setting to on.
The next card will print correctly.
If you print without using topcoat
on the back of the card, change
the Ribbon Initialization setting to
on.
Fine lines appear in the
topcoat, usually on one long
edge of the card.
The printhead intensity for
topcoat is too high.
The card thickness or type of
cards have changed.
The printhead is not aligned
correctly.
Lower the printhead intensity
setting for topcoat.
Change the brightness setting.
Change the intensity for
monochrome (K) or topcoat.
Contact your service provider.
The topcoat appears dull
when the card is held to the
light and turned.
The printhead intensity for
topcoat is too high.
The card thickness or type of
cards have changed.
Lower the printhead intensity
setting for topcoat.
Change the brightness setting.
Change the intensity for
monochrome (K) or topcoat.
Black-and-white images are
poorly dithered.
The image capture system needs
adjustment.
Brightness, contrast, or
sharpness might not be set for
the card design.
The card stock might not meet
specifications.
See the information for the image
capture system.
Change settings on the Color
Settings tab in the Printer
Toolbox. If this does not fix the
problem, change the intensity
setting.
Obtain and use a different supply
of cards.
What you see Possible causes Solutions