Product Info
Table Of Contents
- SP_Info_Central.book
- SP Series Info Central
- What do you want to do?
- Answer questions you have about using the printer
- Learn how to use this online information
- Learn more about tasks, such as installation, setup, or maintenance
- Solve problems with printing
- Access an online version of the Printer Guide
- Open help for the Printer Toolbox and Messages
- Open help for Properties or Printing Preferences
- Safety and compliance (FCC)
- Acknowledgments
- SP Series Info Central
- SP_Install_e-guide.book
- Installation
- Before you install
- Install the printer
- Installing the driver
- Upgrading the driver
- Reinstalling the driver
- Troubleshooting Installation Problems
- PC port settings
- Connecting more than one printer or more than one PC
- On the CD-ROM
- Installation
- SP_Setup_e-guide.book
- Setting up for your card design
- How do I create a card design?
- What is a card design?
- When should I perform setup tasks?
- What do I use to set up the printer?
- Why are there several interfaces to set up the printer?
- Card design checklist
- Working with Properties and Printing Preferences
- Changing the type of print ribbon
- Set up for monochrome (K) printing
- Color settings
- Changing settings in the printer
- Magnetic Stripe Setup
- Smart card setup
- Setting up for your card design
- SP_Production_e-guide.book
- SP_Supplies_e-guide.book
- SP_Troubleshooting_e-guide.book
32
SP Series Info Central
If the operating system does not detect the printer and display the Add/Detect New Hardware wizard
within a few minutes, check the Printers window to see if the icon for the new printer is displayed. At
times, the Wizard runs quickly and you might not notice it. If the Wizard does not appear and the icon is
not present, see Troubleshooting Installation Problems for more information.
For Windows 98 and Me, the Add New Hardware wizard might appear twice; to install USB printer
support and then to install the printer driver.
7 In most cases, the operating system will use the existing driver files to install the driver for this printer:
– On Windows Me, the Copying Files dialog box might appear. If it does, browse to the location on the
hard disk for the Windows\System folder to continue.
– On Windows 98 and 98 SE, Windows might prompt you to insert the printer driver CD-ROM to
complete installation.
Using more than one printer on a PC
When using more than one printer on a PC, keep the following in mind:
• Select the printer to use in the application. Card jobs will be sent to the selected printer even if more
than one Datacard printer is attached to the PC.
• When messages are displayed, the title bar of the message box displays the name of the printer
causing the message. Keep track of which printer has which name.
• Each printer has it’s own icon in the Printers window, and each printer has a separate Properties or
Printer Preferences dialog box. Settings are not shared among printers.
• A Printer Toolbox dialog box for each printer is displayed on the desktop (unless you minimize it).
Printer pooling
Printer pooling is a feature of the WIndows 2000 and Windows XP operating systems. A printer pool
treats a group of printers as one printer and distributes print jobs among the available printers.
Requirements for a printer pool
To create a printer pool for Datacard printers, you must:
• Install the printers (connect the printers and install the SmartDriver) to the same PC. Your can use one
or more of the following methods to install the printers:
– Install the printer locally using a USB port
– Install the printer using a direct network connection
• A printer pool that is installed without having an actual Datacard printer and its driver installed will not
print cards.
• Use the Windows 2000 or Windows XP operating system on the PC. (Windows NT includes support for
printer pooling; however the Datacard SmartDriver does not support printer pooling on Windows NT
and the SP Series printer is not designed for use on Windows NT.)
• All printers must have the same features to be part of the pool. Printers can be installed before or after
the printer pool is set up and will be included in the pool. By default, all directly connected Datacard
printers are included in the pool, so all printers must support and use the same card features.
For example, if the cards will have magnetic stripe data encoded, all printers must have the same type
of magnetic stripe module.