Product Info

Table Of Contents
7
SP Series Info Central: Production e-Guide
Cleaning the Printer
See “Common-sense site requirements” in Before you install for guidelines for a good printer environment,
which can reduce the amount of cleaning required to produce high-quality cards.
Cleaning tips
Run a cleaning card as the first step when cleaning the printer. The cleaning card can remove
most contaminants from the printer. See Cleaning the printer for steps to follow.
If you use StickICards™, clean the card tracks after every 100 cards. Run a cleaning card to
clean the card track.
Some card features can require more frequent cleaning of the printer, especially if the cards are
not high quality. Signature panels and magnetic stripes can deposit particles on rollers. You can
run a cleaning card, replace the cleaning roller, or clean the printer rollers to remove particles.
Cleaning the printer rollers
The printer rollers move the card during printing or cleaning operations. Clean the rollers when problems
occur such as:
Repeated card jams
Cards are not being picked, repeatedly
Colors are not aligned on the printed card
Use the cleaning pen to clean printer rollers.
Make sure that printing of cards is complete before cleaning the rollers.
1 Open the Printer Toolbox if needed by double-clicking the printer icon.
2 Clean the pick roller:
a Open the input hopper.
b Remove all cards from the input hopper.
c Remove the cap from the cleaning pen. Hold the end of the cleaning pen against the pick roller.