User Guide

ManualsBrandsEntrust Datacard ManualsComputers & AccessoriesLow Power Transmitter SP75 Card Printer with 13.56

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Table Of Contents

Information resources for the SP75 Printer
About the printer
- The outside of the printer
- The inside of the printer
- Features and options
Loading cards
Loading print ribbon
Loading laminator supply material
Status light
Check the PC connection
Power on the printer
The LCD panel
Opening Properties or Printing Preferences
Open the Printer Toolbox
Cleaning the printer
Getting the most out of your printer
Printer supplies
- Color print ribbon
- Monochrome and Topcoat ribbon
- Monochrome print ribbon
- Laminator supply materials
- Cleaning supplies
Printer Installation
Printer LCD settings
- LCD menu system
View status settings
- View the Serial Number
- View the Firmware Revision
- View Card Counts
- View the Network Address Mode, IP Addresses, and MAC Address
- View the Ribbon Type
- View the Laminator Values
Change settings
- Set LCD Backlighting
- Set the Address Mode
- Set the IP Address, Subnet Mask, and Gateway Address
- Set the Laminator Heater Temperature
Run diagnostics commands
- Run a printer cleaning card
- Run a laminator cleaning card
Troubleshooting
Site requirements
- Operating environment
- Electrical requirements
- Physical requirements
Printer messages
- DM-00760 Duplex Error
- DM-00762 Duplex Jam
- DM-00767 Duplex Jam
- DM-00768 Lower Duplex Jam
- DM-00769 Lower Duplex Error
- DM-00770 Lower Duplex Jam
- IS-01206 No Card Picked
- SY-01305 Data Error
- SY-01306 Data Error
- SY-01310 Flash Error
- SY-01314 Flash Error
- SY-01317 Memory Error
- SY-01325 Data Error
- SY-01327 Data Error
- SY-01331 Comm Error
- SY-01332 Hardware Error
- MS-01401, MS-01402, MS-01403 Mag Stripe Data
- MS-01404, MS-01405, MS-01406 Mag Stripe Error
- MS-01407, MS-01408, or MS-01409 Mag Stripe Error
- MS-01410 Mag Stripe Error
- MS-01413 Mag Stripe Error
- MS-01417, MS-01418, MS-01419, MS-01420, MS-01421 Card Jam
- MS-01424 Mag Stripe Error
- MS-01425 Mag Stripe Error
- MS-01426 EEPROM Error
- MS-01427 Mag Stripe Error
- MS-01429 Mag Stripe Data
- MS-01430 Mag Stripe Error
- MS-01431 EEPROM Error
- MS-01435 No Mag Stripe
- OP-01604, OP-01654 L1 or L2 Heater Error
- OP-01611, OP-01661 Roller Error
- OP-01612, OP-01662 Card Jam
- OP-01613, OP-01663 L1 or L2 Supply Error
- OP-01614, OP-01664 Supply Break
- OP-01615, OP1665 L1 or L2 Supply Out
- OP-01616 Lam EEPROM Error
- OP-01619 Comm Error
- OP-01620 Wait for Temp
- OP-01621, OP-01671 Supply Low
- OP-01622, OP-01672 Supply Error
- OP-01623 Lam Hardware Error
- OP-01624, OP-01674 Card Jam
- OP-01651 No L2 Laminator
- PR-01703 Printhead Error
- PR-01705, PR-01706 Card Jam
- PR-01710 EEPROM Error
- PR-01715 Cover Open
- PR-01718 Printhead Temp
- PR-01719 Printhead Error
- PR-01720 Ribbon Error
- PR-01721 EEPROM Error
- PR-01723 Hardware Error
- PR-01724 Ribbon Break
- PR-01726 Ribbon Out
- PR-01730 Printhead Error
- PR-01737 Ribbon Low
- PR-01738 Ribbon Error
- SC-01804 No Smart Card
Legal Notices (FCC)
- Liability statement
- Regulatory compliance
- Trademark acknowledgments
- Proprietary Notice

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PR-01719 Printhead Error

The printhead is not installed or detected.

Possible Cause: The printhead cartridge is not installed or the cables are

not attached to the printhead cartridge correctly.

Solution: Power off the printer. Attach the printhead cable to the printhead

cartridge. Make sure the plug is pushed all the way into the receptacle.

• Replace the printhead cartridge in the cover arm, close the printer, and

power on the printer. If the printer cover does not close, make sure the

printhead cartridge is installed correctly. The cover will not close if the

printhead cartridge is not installed correctly.

See SP Series Info Central for steps to attach the printhead cable and to

replace the printhead.

If you cannot fix the problem, contact your service provider for assistance.