User Guide
Table Of Contents
- Information resources for the SP75 Printer
- About the printer
- Loading cards
- Loading print ribbon
- Loading laminator supply material
- Status light
- Check the PC connection
- Power on the printer
- The LCD panel
- Opening Properties or Printing Preferences
- Open the Printer Toolbox
- Cleaning the printer
- Getting the most out of your printer
- Printer supplies
- Printer Installation
- Printer LCD settings
- View status settings
- Change settings
- Run diagnostics commands
- Troubleshooting
- Site requirements
- Printer messages
- DM-00760 Duplex Error
- DM-00762 Duplex Jam
- DM-00767 Duplex Jam
- DM-00768 Lower Duplex Jam
- DM-00769 Lower Duplex Error
- DM-00770 Lower Duplex Jam
- IS-01206 No Card Picked
- SY-01305 Data Error
- SY-01306 Data Error
- SY-01310 Flash Error
- SY-01314 Flash Error
- SY-01317 Memory Error
- SY-01325 Data Error
- SY-01327 Data Error
- SY-01331 Comm Error
- SY-01332 Hardware Error
- MS-01401, MS-01402, MS-01403 Mag Stripe Data
- MS-01404, MS-01405, MS-01406 Mag Stripe Error
- MS-01407, MS-01408, or MS-01409 Mag Stripe Error
- MS-01410 Mag Stripe Error
- MS-01413 Mag Stripe Error
- MS-01417, MS-01418, MS-01419, MS-01420, MS-01421 Card Jam
- MS-01424 Mag Stripe Error
- MS-01425 Mag Stripe Error
- MS-01426 EEPROM Error
- MS-01427 Mag Stripe Error
- MS-01429 Mag Stripe Data
- MS-01430 Mag Stripe Error
- MS-01431 EEPROM Error
- MS-01435 No Mag Stripe
- OP-01604, OP-01654 L1 or L2 Heater Error
- OP-01611, OP-01661 Roller Error
- OP-01612, OP-01662 Card Jam
- OP-01613, OP-01663 L1 or L2 Supply Error
- OP-01614, OP-01664 Supply Break
- OP-01615, OP1665 L1 or L2 Supply Out
- OP-01616 Lam EEPROM Error
- OP-01619 Comm Error
- OP-01620 Wait for Temp
- OP-01621, OP-01671 Supply Low
- OP-01622, OP-01672 Supply Error
- OP-01623 Lam Hardware Error
- OP-01624, OP-01674 Card Jam
- OP-01651 No L2 Laminator
- PR-01703 Printhead Error
- PR-01705, PR-01706 Card Jam
- PR-01710 EEPROM Error
- PR-01715 Cover Open
- PR-01718 Printhead Temp
- PR-01719 Printhead Error
- PR-01720 Ribbon Error
- PR-01721 EEPROM Error
- PR-01723 Hardware Error
- PR-01724 Ribbon Break
- PR-01726 Ribbon Out
- PR-01730 Printhead Error
- PR-01737 Ribbon Low
- PR-01738 Ribbon Error
- SC-01804 No Smart Card
- Legal Notices (FCC)
Page 67
SY-01327 Data Error
The request sent to the printer is not supported.
Possible Cause 1: The printer features (such as magnetic stripe or an L2
laminator) have changed. The driver Printer Toolbox, Properties, or Printing
Preferences dialog box has not changed to remove settings that are not
supported by the printer and you have chosen and applied a setting that the
printer does not support.
Solution 1: Close the driver Properties or Printing Preferences dialog box
and open it again to display the settings for the printer. On the Printer
Toolbox, wait until “The printer type is SP75.” appears before using buttons
or settings in the Printer Toolbox, Printer Diagnostics, or the Properties or
Printing Preferences dialog boxes.
Possible Cause 2: For a directly networked printer, the message “A printer
has been identified. (DR 00921)” was displayed on the PC and the OK or
Close button was used. After that, you used the Printer Toolbox,
Diagnostics, or the Properties or Printing Preferences dialog box before
settings were updated for this printer.
Solution 2: Do not close the message box. Follow the instruction to wait
until the message box closes on its own. If you are using Printer Diagnostics,
close it and wait until the message box closes on its own.