User Guide
Table Of Contents
- Information resources for the SP75 Printer
- About the printer
- Loading cards
- Loading print ribbon
- Loading laminator supply material
- Status light
- Check the PC connection
- Power on the printer
- The LCD panel
- Opening Properties or Printing Preferences
- Open the Printer Toolbox
- Cleaning the printer
- Getting the most out of your printer
- Printer supplies
- Printer Installation
- Printer LCD settings
- View status settings
- Change settings
- Run diagnostics commands
- Troubleshooting
- Site requirements
- Printer messages
- DM-00760 Duplex Error
- DM-00762 Duplex Jam
- DM-00767 Duplex Jam
- DM-00768 Lower Duplex Jam
- DM-00769 Lower Duplex Error
- DM-00770 Lower Duplex Jam
- IS-01206 No Card Picked
- SY-01305 Data Error
- SY-01306 Data Error
- SY-01310 Flash Error
- SY-01314 Flash Error
- SY-01317 Memory Error
- SY-01325 Data Error
- SY-01327 Data Error
- SY-01331 Comm Error
- SY-01332 Hardware Error
- MS-01401, MS-01402, MS-01403 Mag Stripe Data
- MS-01404, MS-01405, MS-01406 Mag Stripe Error
- MS-01407, MS-01408, or MS-01409 Mag Stripe Error
- MS-01410 Mag Stripe Error
- MS-01413 Mag Stripe Error
- MS-01417, MS-01418, MS-01419, MS-01420, MS-01421 Card Jam
- MS-01424 Mag Stripe Error
- MS-01425 Mag Stripe Error
- MS-01426 EEPROM Error
- MS-01427 Mag Stripe Error
- MS-01429 Mag Stripe Data
- MS-01430 Mag Stripe Error
- MS-01431 EEPROM Error
- MS-01435 No Mag Stripe
- OP-01604, OP-01654 L1 or L2 Heater Error
- OP-01611, OP-01661 Roller Error
- OP-01612, OP-01662 Card Jam
- OP-01613, OP-01663 L1 or L2 Supply Error
- OP-01614, OP-01664 Supply Break
- OP-01615, OP1665 L1 or L2 Supply Out
- OP-01616 Lam EEPROM Error
- OP-01619 Comm Error
- OP-01620 Wait for Temp
- OP-01621, OP-01671 Supply Low
- OP-01622, OP-01672 Supply Error
- OP-01623 Lam Hardware Error
- OP-01624, OP-01674 Card Jam
- OP-01651 No L2 Laminator
- PR-01703 Printhead Error
- PR-01705, PR-01706 Card Jam
- PR-01710 EEPROM Error
- PR-01715 Cover Open
- PR-01718 Printhead Temp
- PR-01719 Printhead Error
- PR-01720 Ribbon Error
- PR-01721 EEPROM Error
- PR-01723 Hardware Error
- PR-01724 Ribbon Break
- PR-01726 Ribbon Out
- PR-01730 Printhead Error
- PR-01737 Ribbon Low
- PR-01738 Ribbon Error
- SC-01804 No Smart Card
- Legal Notices (FCC)
Page 89
OP-01612, OP-01662 Card Jam
A card is stuck in the laminator.
Possible Cause 1: A card is stuck in the laminator.
Solution 1a: Turn the Laminator Advance Knob to move the card (A). You
can turn the knob in both directions.
Solution 1b: If it is difficult to turn the Laminator Advance Knob or you hear
clicks when you turn it, remove the laminator cartridge (B). Pull firmly to
remove the cartridge. Turn the Laminator Advance Knob again (A) to move
the card.
Solution 1c: If the card will not move, power off the printer and allow it to
cool down. Pull the card out.
Tips for Success:
• If cards get stuck often, run a cleaning card, change the cleaning sleeve,
and then clean the rollers in the printer.
• If you are using topcoat in one or both laminators, run a laminator
cleaning card. See Production in SP Series Info Central for the steps to
follow.
• If you are running a laminator cleaning card, this message can appear
when you place the card under the white stripe in the output hopper.
Push the card in farther and start the laminator cleaning card again.