User's Manual

Message 109: Print ribbon problem
The print ribbon is not moving properly. To fix the ribbon:
7. 1. Open the printer and remove the ribbon cartridge.
2. Fix the ribbon and move the repaired area one full
turn.
3. Replace the ribbon cartridge and close the printer.
Message 110: Print ribbon out or missing
The printer does not have usable ribbon. Load the ribbon
or replace the ribbon.
8. 1. Open the printer and remove the ribbon cartridge.
2. Remove the existing ribbon and cleaning roller, if
present.
3. Install the ribbon. Replace the cleaning roller.
4. Replace the ribbon cartridge and close the printer.
Hints & Tips
The card might have been turned the
wrong way.
The card might not have a magnetic
stripe.
Hints & Tips
Remove any debris from the print
area.
If the card is in the printer, turn the
knob to move the card so the printer
can eject it.
Hints & Tips
Used ribbon can have "negative"
XPS Card Printer Guide
DRAFT
2/22
Datacard Confidential
Page 24
SHORT TERM CONFIDENTIAL