User's Manual

XPS Card Printer Installation and User Guide 103
The printing in too dark
Problem Probable Cause Solution
The card shows wrinkles in
darkly colored areas.
The card includes very dark
areas. The printhead is not
aligned correctly.
Change the design to use
smaller areas of dark color.
Contact your service
provider.
All color printing is darker
than intended.
Color adjustment is too
dark. Using different card
stock changes the
appearance of printed
cards.
Change the color
adjustment settings.
The monochrome printing has flaws
Problem
Probable Cause
Solution
Text has broken (partly
printed) characters.
The monochrome (K)
power setting is balanced
to print both fine text and
bar codes.
If the card does not include
a bar code, increase the
monochrome intensity. The
card includes fine text and
bar codes, change the text
to improve printing. See
Monochrome Printing.
Text has broken (partly
printed) characters
The text is formatted to
print with color, and the
card is being printed with
monochrome ribbon.
Contact your service
provider. Format text to
print black so the text is not
dithered
Printing is uneven or is
missing in some areas.
The monochrome (K)
power setting is too low.
The cards require a
different setting.
Increase the monochrome
intensity. Find a balance
between printing all card
data and causing wrinkles
A black-and-white image
prints using the color panels.
The Windows Picture Print
Wizard or Picture and Fax
Viewer is printing the file.
Many applications use the
Windows tool to preview
and print graphics. The
tool does not render to
true black and white.
Use another application,
such as ID software or MS
Word, to create the card.