User's Manual
Table Of Contents
- Revision Log
- How-Do I… Quick links to Frequently Asked Questions
- Contents
- Message 100: Request not supported
- Message 101: Job could not complete
- Message 102: Card not in position
- Message 103: Printer problem
- Message 104: Critical problem
- Message 105: Magstripe data error
- Message 106: Magstripe data not found
- Message 107: Magstripe read data error
- Message 108: Magstripe read no data
- Message 109: Print ribbon problem
- Message 110: Print ribbon out or missing
- Message 111: Card not picked
- Message 112: Card hopper empty
- Message 113: Close cover to continue
- Message 114: Cover opened during job
- Message 115: Wait for print temperature
- Message 116: Magstripe not available
- Message 117: Reader not available
- Message 118: Print ribbon type problem
- Message 119: Print ribbon not supported
- Message 120: User paused the printer
- Message 121: Print ribbon ID problem
- Message 122: Magnetic stripe format problem
- Message 123: Insert new card then continue
- Message 124: Insert same card then continue
- Message 500: The printer is not available. The card cannot print.
- Message 501: The printer connection was lost. Printing the card is canceled.
- Message 502: The card data is missing or is not usable. The card cannot print.
- Message 503: The magnetic stripe data is missing. The card cannot print.
- Message 505: Bonjour is not installed. Cannot connect to the printer.
- Message 506: A card is currently processing.
- /
- Card Design and Setup
- Printer Driver
- Updates, Upgrades, and More
- Removing a Printer from a Windows PC
- Troubleshooting
- Supplies and Parts
- How-To Topics
- How to Install a Large Output Hopper
- How to Install the 200-Card Input Hopper Option
- How to Adjust the Colors Printed
- How to View Card Counts using the Driver
- How to View Card Counts from the Printer LCD Menu
- How to Change a Card Design
- How to Run a Cleaning Card
- How to Clean the Printhead
- How to Set the Driver Network Port Value
- How to Encode Magnetic Stripe without Printing
- How to Change the LCD Backlight
- How to Get the Printer Network IP Address
- How to Get the Printer USB IP Address
- How to Load Cards
- How to Load Ribbon
- How to Open Printing Preferences
- How to Open the Printer Manager
- How to Open the Printer Properties
- How to Print Driver Sample Cards
- How to Print a Printer Test Card
- How to Print on Both Sides of the Card
- How to Print More Than One Copy of a Card
- How to Rotate the Card
- How to View Printer Status
- How to Find the Printer Serial Number
- How to Set Magnetic Stripe Coercivity
- How to Set the Print Area
- How to Set the Print Resolution
- How to Set Static IP Address Type
- How to Use Print Blocking Escapes
- How to Use Magnetic Stripe Escapes
- How to Use Magnetic Stripe Fonts
- How to View the Driver Version
- How to View Network Information
- Legal Notices
XPS Card Printer Installation and User Guide 53
Messages and Conditions
When the printer cannot process the card sent, it issues a condition. Conditions are displayed on
the LCD display on the Front Panel. In most cases, the driver also displays the condition as a
message. See
Driver Messages for information about the messages the driver displays.
Messages on the Printer
• All messages are associated with a card job.
• The printer displays a short description and a message number for each message.
• If more than one message was issued, the next message is displayed after you correct
the problem and click the User button.
• The printer issues messages that focus on recovering from problems. As a result, there
are just a few messages.
• If you cancel a job at the printer, the message will be removed from the PC. Any
additional messages for the cancelled job, such as for a broken ribbon, will not appear
on the PC.
Messages on the XPS Card Printer Driver
• Messages displayed by the driver are similar to those on the printer.
• Messages appear on the PC sending the card.
• Messages might be in the background, behind the application sending the card. On
some operating systems, the message might appear in the status bar. Click the icon in
the status bar to open the message.
• If more than one message was issued, the next message is displayed after you click the
button to close the current message.
• If you have more than one card printer installed on the PC, messages are displayed one
at a time. The title bar of each message shows the printer name.
• If you have more than one card printer installed on the PC and both have issued errors,
the XPS Card Printer Driver will display the messages received even if you cleared the
error at the printer.
• The driver can issue messages which are not displayed on the printer front panel. See
XPS Card Printer Driver Messages.
Messages on the Printer Manager
The Printer Manager can issue messages which are displayed only in the browser window. Click
the Continue button in Printer Manager to continue working with the printer.
Other Messages
• The application you use can display messages.
• Other printers can cause messages if more than one model of card printer is installed.
• If SP, CP, or similar card printers are installed and use the 7.x Smart Driver, message
DR00914 might be displayed. To correct this, remove the 7.x driver and installed the 4.x
Card Printer Driver.