User's Manual
Table Of Contents
- Revision Log
- How-Do I… Quick links to Frequently Asked Questions
- Contents
- Message 100: Request not supported
- Message 101: Job could not complete
- Message 102: Card not in position
- Message 103: Printer problem
- Message 104: Critical problem
- Message 105: Magstripe data error
- Message 106: Magstripe data not found
- Message 107: Magstripe read data error
- Message 108: Magstripe read no data
- Message 109: Print ribbon problem
- Message 110: Print ribbon out or missing
- Message 111: Card not picked
- Message 112: Card hopper empty
- Message 113: Close cover to continue
- Message 114: Cover opened during job
- Message 115: Wait for print temperature
- Message 116: Magstripe not available
- Message 117: Reader not available
- Message 118: Print ribbon type problem
- Message 119: Print ribbon not supported
- Message 120: User paused the printer
- Message 121: Print ribbon ID problem
- Message 122: Magnetic stripe format problem
- Message 123: Insert new card then continue
- Message 124: Insert same card then continue
- Message 500: The printer is not available. The card cannot print.
- Message 501: The printer connection was lost. Printing the card is canceled.
- Message 502: The card data is missing or is not usable. The card cannot print.
- Message 503: The magnetic stripe data is missing. The card cannot print.
- Message 505: Bonjour is not installed. Cannot connect to the printer.
- Message 506: A card is currently processing.
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- Card Design and Setup
- Printer Driver
- Updates, Upgrades, and More
- Removing a Printer from a Windows PC
- Troubleshooting
- Supplies and Parts
- How-To Topics
- How to Install a Large Output Hopper
- How to Install the 200-Card Input Hopper Option
- How to Adjust the Colors Printed
- How to View Card Counts using the Driver
- How to View Card Counts from the Printer LCD Menu
- How to Change a Card Design
- How to Run a Cleaning Card
- How to Clean the Printhead
- How to Set the Driver Network Port Value
- How to Encode Magnetic Stripe without Printing
- How to Change the LCD Backlight
- How to Get the Printer Network IP Address
- How to Get the Printer USB IP Address
- How to Load Cards
- How to Load Ribbon
- How to Open Printing Preferences
- How to Open the Printer Manager
- How to Open the Printer Properties
- How to Print Driver Sample Cards
- How to Print a Printer Test Card
- How to Print on Both Sides of the Card
- How to Print More Than One Copy of a Card
- How to Rotate the Card
- How to View Printer Status
- How to Find the Printer Serial Number
- How to Set Magnetic Stripe Coercivity
- How to Set the Print Area
- How to Set the Print Resolution
- How to Set Static IP Address Type
- How to Use Print Blocking Escapes
- How to Use Magnetic Stripe Escapes
- How to Use Magnetic Stripe Fonts
- How to View the Driver Version
- How to View Network Information
- Legal Notices
XPS Card Printer Installation and User Guide 67
10. With Cleaning Card displayed on Line 2, press the Enter key to display Start on Line 2.
11. Press the Enter key to display "Insert Cleaning Card" in the LCD panel. The User button
and the Card light blink.
12. Open the cleaning card package. Place the cleaning card in the input area and press the
User button to start the cleaning cycle. The printer moves the card through the printer
several times and ejects it in the output stacker.
13. Remove the used cleaning card. Wait a few minutes for the rollers to dry.
14. Replace the cards in the input hopper.
15. Replace the cleaning sleeve with a new sleeve, and remove the protective cover.
16. Replace the ribbon cartridge and close the printer. The printer is ready to print cards
again.
17. Discard the used cleaning card and cleaning sleeve.
• Use the cleaning card and cleaning sleeve one time only.
HINTS & TIPS
• Change the cleaning sleeve each time you clean the printer or change the print ribbon.
• You can also clean the printhead. See
How to Clean the Printhead for the steps to
follow.
Clean the printhead
Clean the printhead when:
• The printhead can have contamination stuck to it. You might notice it as unprinted lines
on a card.
• The printhead can have oils from hands, which can occur when replacing the printhead,
or if it is accidentally touched.
1. Begin with the printer powered off.
2. Open the printer cover and remove the print ribbon cartridge.