User's Manual
Table Of Contents
- Cover
 - Contents
 - 1 Welcome to the Card Personalization System
 - 2 Installation Requirements
 - 3 Install the System
 - 4 Using the System
 - 5 Card Design
 - 6 System Maintenance
 - 7 Troubleshooting
- Tools for Troubleshooting
 - Locating the Issue
 - Installation Troubleshooting
 - Card Appearance
 - Magnetic Stripe
 - Card Jam
 - Messages and Conditions
 - Respond to Messages
- Printer Component Messages (100-124)
- 100: Request not supported
 - 101: Job could not complete
 - 102: Card not in position
 - 103: Printer problem
 - 104: Critical problem
 - 105: Magstripe data error
 - 106: Magstripe data not found
 - 107: Magstripe read data error
 - 108: Magstripe read no data
 - 111: Card not picked
 - 112: Hopper Empty
 - 113: Close cover to continue
 - 114: Cover opened during job
 - 116: Magstripe not available
 - 117: Reader not available
 - 120: User paused the printer
 - 122: Magnetic stripe format problem
 - 123: Insert new card then continue
 - 124: Insert same card then continue
 
 - Embosser Component Messages (125-151)
- 125: Emboss critical issue
 - 126: Emboss format issue
 - 127: Emboss transport error
 - 128: Embosser card jam
 - 129: Embosser topper jam
 - 130: Embosser card entry jam
 - 131: Embosser card exit jam
 - 132: Embosser card stack full
 - 133: Embosser card reject full
 - 135: Indent ribbon supplies out
 - 136: Indent ribbon break
 - 137: Embosser wheel error
 - 138: Embosser indent error
 - 139: Lost card, open emboss cover
 - 140: Embosser not available
 - 141: Close emboss cover
 - 142: Emboss cover error
 - 143: Topper ribbon problem
 - 144: Topper ribbon out
 - 145: Topper ribbon type problem
 - 146: Topper ribbon support err.
 - 147: Topper ribbon no tag found
 - 149: Option not installed
 
 
 - Printer Component Messages (100-124)
 
 - 8 Supplies and Parts
 - 9 Legal Notices
 
14 Installation Requirements
Site Requirements
Set up and use the system in an environment that meets the following 
requirements.
•  It is recommended that the system be placed on a table that is no taller than 32 
inches (81 cm) in height to allow easy user access and viewing of components.
•  Provide space for the system and for clearance around the system. The system 
dimensions and recommended clearance area are shown in the table below.
•  Choose a location in an environment with temperatures ranging from
60° to 95° F (15° to 35° C). 
•  Use single phase, 3-wire, grounded receptacles. 
•  Keep all dust, dirt, food, and liquids away from the system. 
•  Place the system and its supplies in a clean office environment, keeping paper 
and foreign materials off the equipment. 
Dimensions (in/cm)
ABCDEFGXY
in 27.6 2 16.3 8.5 10 28.1 2 26.8 40.1
cm 70.1 5.1 41.4 21.6 25.4 71.4 5.1 68.1 101.9










