User's Manual
Table Of Contents
- Cover
 - Contents
 - 1 Welcome to the Card Personalization System
 - 2 Installation Requirements
 - 3 Install the System
 - 4 Using the System
 - 5 Card Design
 - 6 System Maintenance
 - 7 Troubleshooting
- Tools for Troubleshooting
 - Locating the Issue
 - Installation Troubleshooting
 - Card Appearance
 - Magnetic Stripe
 - Card Jam
 - Messages and Conditions
 - Respond to Messages
- Printer Component Messages (100-124)
- 100: Request not supported
 - 101: Job could not complete
 - 102: Card not in position
 - 103: Printer problem
 - 104: Critical problem
 - 105: Magstripe data error
 - 106: Magstripe data not found
 - 107: Magstripe read data error
 - 108: Magstripe read no data
 - 111: Card not picked
 - 112: Hopper Empty
 - 113: Close cover to continue
 - 114: Cover opened during job
 - 116: Magstripe not available
 - 117: Reader not available
 - 120: User paused the printer
 - 122: Magnetic stripe format problem
 - 123: Insert new card then continue
 - 124: Insert same card then continue
 
 - Embosser Component Messages (125-151)
- 125: Emboss critical issue
 - 126: Emboss format issue
 - 127: Emboss transport error
 - 128: Embosser card jam
 - 129: Embosser topper jam
 - 130: Embosser card entry jam
 - 131: Embosser card exit jam
 - 132: Embosser card stack full
 - 133: Embosser card reject full
 - 135: Indent ribbon supplies out
 - 136: Indent ribbon break
 - 137: Embosser wheel error
 - 138: Embosser indent error
 - 139: Lost card, open emboss cover
 - 140: Embosser not available
 - 141: Close emboss cover
 - 142: Emboss cover error
 - 143: Topper ribbon problem
 - 144: Topper ribbon out
 - 145: Topper ribbon type problem
 - 146: Topper ribbon support err.
 - 147: Topper ribbon no tag found
 - 149: Option not installed
 
 
 - Printer Component Messages (100-124)
 
 - 8 Supplies and Parts
 - 9 Legal Notices
 
62 System Maintenance
5.  Relpace cleaning sleve on print ribbon cartridge and return cartridge into the 
printer component.
A.  Replace the cleaning sleeve on 
the print ribbon cartridge with a 
new sleeve, and remove the 
protective cover.
B.  Unlock and open the printer 
supplies access door and printer 
cover. Return the print ribbon 
cartridge into the printer 
component.
C.  Close the printer cover and 
printer supplies access door. The 
printer is ready to print cards 
again.
Discard the used cleaning card 
and cleaning sleeve.
6.  Exit the menu system.
A.  Press E
NTER repeatedly to exit the menu system.
B.  The LCD panel displays Ready and the USER button glows steady green. 










