User's Guide
Table Of Contents
- Entrust Datacard CR805 Retransfer Card Printer User's Guide
- Table of Contents
- Chapter 1: Introduction
- Chapter 2: About the Printer
- Chapter 3: Using the Printer
- Chapter 4: Print Cards
- Chapter 5: System Maintenance
- Chapter 6: Troubleshooting
- Locate a Problem Within the Card Production System
- Locate a Problem with Basic Printer Functions
- Installation Problems
- Card Printer Driver Problems
- Card Appearance
- Magnetic Stripe Troubleshooting
- Laminator Troubleshooting
- Advanced Troubleshooting Tools
- Printer Card Jams
- Repair a Broken Ink Ribbon or Retransfer Film
- Messages and Conditions
- Respond to Messages
- Printer Messages
- Close and lock doors
- 100: Request not supported
- 103: Printer problem
- 104: Critical problem
- 105: Magstripe data error
- 106: Magstripe data not found
- 107: Magstripe read data error
- 108: Magstripe read no data
- 111: Card not picked
- 112: Card hopper empty
- 113: Close cover to continue
- 114: Cover opened during job
- 116: Magstripe not available
- 117: Reader not available
- 120: User paused the printer
- 122: Magstripe format problem
- 149: Option not installed
- 150: Print while unlocked
- 151: Failed to lock
- 152: Insert new card side 2 up
- 153: Insert same card side 2 up
- 166: C2 supply out or missing
- 167: C2 supply not identified
- 168: C2 supply not supported
- 170: Insert new card side 1 up
- 171: Insert same card side 1 up
- 172: Insert cleaning card
- 173: Improper shutdown
- 175: C2 supply error
- 176: C2 supply type error
- 228: C1 printhead error
- 229: C2 heat sensor error
- 230: C2 heater error
- 231: C2 heated roller motion error
- 232: Retransfer debow error
- 233: Smart card contact fail
- 234: K1 transport card jam
- 235: K2 transport card jam
- 236: Flipper module rotate error
- 237: C1 supply out or missing
- 238: C1 supply not identified
- 239: C1 supply not supported
- 240: C1 supply error
- 241: C1 supply type error
- 242: RT1 reject tray full
- 243: Card lost
- 245: Configuration error
- 275: Multi-hopper error
- 276: Multi-hopper card jam
- 277: Multi-hopper pick error
- 278: Insert cleaning card in H2
- Laminator Messages
- 177: Laminator not available
- 196: Laminator error critical
- 197: Laminator entry card problem
- 198: L1 area card problem
- 199: L2 area card problem
- 200: Laminator exit card problem
- 201: L1 supply problem
- 202: L1 supply out or missing
- 203: L1 supply type problem
- 204: L1 supply not supported
- 205: L1 supply not identified
- 206: L2 supply problem
- 207: L2 supply out or missing
- 208: L2 supply type problem
- 209: L2 supply not supported
- 210: L2 supply not identified
- 211: L1 heater problem
- 212: L2 heater problem
- 213: L1 heater sensor problem
- 214: L2 heater sensor problem
- 215: L1 heater roller problem
- 216: L2 heater roller problem
- 217: Debow problem
- 218: Impresser problem
- 219: Impresser sensor problem
- 220: Impresser heater problem
- 221: Bar code scanner problem
- 222: Firmware version mismatch
- 223: Laminator system mismatch
- Driver-Only Messages
- 500: The printer is not available
- 501: The printer connection was lost
- 502: The card data is missing or is not usable
- 504: The card data is missing or is not usable
- 505: USB communication issue
- 506: A card is currently processing
- 507: The printer is unlocked
- 508: The printer is shutting down
- 509: The printer is offline or suspended
- 510: The printer is unlocked
- Driver SDK Messages
- 511: Cannot lock or unlock the printer. Locks are not installed.
- 512: Cannot lock or unlock the printer. The password is incorrect or invalid.
- 513: Cannot lock or unlock the printer. The printer is busy.
- 514: Cannot lock or unlock the printer. The cover is open.
- 515: Failed to lock or unlock the printer. The locks did not function.
- 516: Timeout expired before bar code could be read.
- 517: Wrong printer job ID.
- Printer Messages
- Appendix A: CR805 Card Printer with Inline Lamination
CR805 Retransfer Card Printer User’s Guide 107
210: L2 supply not identified
The laminator cannot use the supply installed.
Use supplies designed for this laminator.
On the PC, click Retry, or click Cancel to cancel the card.
211: L1 heater problem
The laminator has encountered a critical error. The card will be canceled.
1. Press the printer POWER button to power off the system.
2. Request service. The system must remain powered off.
On the PC, click OK to clear the message.
212: L2 heater problem
The laminator has encountered a critical error. The card will be canceled.
1. Press the printer P
OWER button to power off the system.
2. Request service. The system must remain powered off.
On the PC, click OK to clear the message.
213: L1 heater sensor problem
The laminator has encountered a critical error. The card will be canceled.
1. Press the printer P
OWER button to power off the system.
2. Request service. The system must remain powered off.
On the PC, click OK to clear the message.
214: L2 heater sensor problem
The laminator has encountered a critical error. The card will be canceled.
1. Press the printer P
OWER button to power off the system.
2. Request service. The system must remain powered off.
On the PC, click OK to clear the message.