User's Guide
Table Of Contents
- Entrust Datacard CR805 Retransfer Card Printer User's Guide
- Table of Contents
- Chapter 1: Introduction
- Chapter 2: About the Printer
- Chapter 3: Using the Printer
- Chapter 4: Print Cards
- Chapter 5: System Maintenance
- Chapter 6: Troubleshooting
- Locate a Problem Within the Card Production System
- Locate a Problem with Basic Printer Functions
- Installation Problems
- Card Printer Driver Problems
- Card Appearance
- Magnetic Stripe Troubleshooting
- Laminator Troubleshooting
- Advanced Troubleshooting Tools
- Printer Card Jams
- Repair a Broken Ink Ribbon or Retransfer Film
- Messages and Conditions
- Respond to Messages
- Printer Messages
- Close and lock doors
- 100: Request not supported
- 103: Printer problem
- 104: Critical problem
- 105: Magstripe data error
- 106: Magstripe data not found
- 107: Magstripe read data error
- 108: Magstripe read no data
- 111: Card not picked
- 112: Card hopper empty
- 113: Close cover to continue
- 114: Cover opened during job
- 116: Magstripe not available
- 117: Reader not available
- 120: User paused the printer
- 122: Magstripe format problem
- 149: Option not installed
- 150: Print while unlocked
- 151: Failed to lock
- 152: Insert new card side 2 up
- 153: Insert same card side 2 up
- 166: C2 supply out or missing
- 167: C2 supply not identified
- 168: C2 supply not supported
- 170: Insert new card side 1 up
- 171: Insert same card side 1 up
- 172: Insert cleaning card
- 173: Improper shutdown
- 175: C2 supply error
- 176: C2 supply type error
- 228: C1 printhead error
- 229: C2 heat sensor error
- 230: C2 heater error
- 231: C2 heated roller motion error
- 232: Retransfer debow error
- 233: Smart card contact fail
- 234: K1 transport card jam
- 235: K2 transport card jam
- 236: Flipper module rotate error
- 237: C1 supply out or missing
- 238: C1 supply not identified
- 239: C1 supply not supported
- 240: C1 supply error
- 241: C1 supply type error
- 242: RT1 reject tray full
- 243: Card lost
- 245: Configuration error
- 275: Multi-hopper error
- 276: Multi-hopper card jam
- 277: Multi-hopper pick error
- 278: Insert cleaning card in H2
- Laminator Messages
- 177: Laminator not available
- 196: Laminator error critical
- 197: Laminator entry card problem
- 198: L1 area card problem
- 199: L2 area card problem
- 200: Laminator exit card problem
- 201: L1 supply problem
- 202: L1 supply out or missing
- 203: L1 supply type problem
- 204: L1 supply not supported
- 205: L1 supply not identified
- 206: L2 supply problem
- 207: L2 supply out or missing
- 208: L2 supply type problem
- 209: L2 supply not supported
- 210: L2 supply not identified
- 211: L1 heater problem
- 212: L2 heater problem
- 213: L1 heater sensor problem
- 214: L2 heater sensor problem
- 215: L1 heater roller problem
- 216: L2 heater roller problem
- 217: Debow problem
- 218: Impresser problem
- 219: Impresser sensor problem
- 220: Impresser heater problem
- 221: Bar code scanner problem
- 222: Firmware version mismatch
- 223: Laminator system mismatch
- Driver-Only Messages
- 500: The printer is not available
- 501: The printer connection was lost
- 502: The card data is missing or is not usable
- 504: The card data is missing or is not usable
- 505: USB communication issue
- 506: A card is currently processing
- 507: The printer is unlocked
- 508: The printer is shutting down
- 509: The printer is offline or suspended
- 510: The printer is unlocked
- Driver SDK Messages
- 511: Cannot lock or unlock the printer. Locks are not installed.
- 512: Cannot lock or unlock the printer. The password is incorrect or invalid.
- 513: Cannot lock or unlock the printer. The printer is busy.
- 514: Cannot lock or unlock the printer. The cover is open.
- 515: Failed to lock or unlock the printer. The locks did not function.
- 516: Timeout expired before bar code could be read.
- 517: Wrong printer job ID.
- Printer Messages
- Appendix A: CR805 Card Printer with Inline Lamination
CR805 Retransfer Card Printer User’s Guide 11
The following illustration shows the inside of the printer when the ink ribbon and retransfer
cartridges are removed.
Rear Access Door Release (K3) The rear access door release (K3) opens the rear access
door in the back of the printer to clear a card jam in the
vertical transport.
Manual Advance Knob (K1)
Manual Advance Knob (K2)
The manual advance knobs allow you to move a card inside
the printer (K1) or in the vertical transport area (K2) to
clear a card jam. The K2 knob is present only if a magnetic
stripe unit or smart card reader is installed in the printer.
Printhead The printhead prints the card data on the retransfer film
using the ink ribbon.
Cleaning Spindle (C3) The cleaning spindle (C3) holds the replaceable cleaning
sleeve, which removes dust and other particles from cards
to maintain print quality.
Printhead
Cleaning
Spindle (C3)
Reject Tray (RT1)
Retransfer
Station