Warranty

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HanoverOutdoorFurniture
1‐YearLimitedWarrantyProgram
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Foraperiodofone(1)yearafterpurchase,Hanover(“Manufacturer”)willeitherrepairorreplacedefectivecomponentsinaccordance
withthisLimitedWarranty.ThiswarrantyisbetweenManufacturerandtheoriginalpurchaserandisvalidonlywhenaccompaniedby
theoriginalpurchaser’ssalesreceiptshowingoriginaldateofpurchaseandlocationofpurchase.Replacementsunderthiswarranty
revertbacktothedateoforiginalpurchase forfuturewarranty.
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Manufactureroritsauthorizeddealercanacceptorrejectwarrantyclaimsbasedonitsfindings.Thiswarrantyappliesinnormal
residentialuseonlyandisnotintendedforcommercialuse.Manufacturercan
makesubstitutionsasrequiredofmaterials,
components,andsub‐componentsofcomparablevalueandutility.Thiswarrantyislimitedtoproductrepairorreplacement(tobe
determinedsolelybyManufacturer).Warrantyreturnislimitedtoonlythesingleaffectedcomponent.
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Thiswarrantycoversonlymanufacturingdefectsanddoesnotcovernormalwearandtear,damageduetoactsofnature(suchas,but
notlimitedtofreezingorhighwinds),abuseormisuse,includingchemicaldamagefromsuntanoilorotherchemicals,exposureto
extremeheatorcold,abrasionorexcessiveweight.Thisproductisintendedtobeusedinstandard
installationsonly.Thiswarranty
isinvalidiftheproductisnotusedforintendedpurpose.Manufacturerdisclaimsliabilityforanyaspectofinstallationandany
inconveniencecausedbyadefectivepartofacomponent.
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Certainitemsarenotcoveredbythiswarranty.Theseinclude,butarenotlimitedtothefollowing:
1. Componentssubjectedtoabuse,includingabuseintendedtosimulatefailure.
2. Damagescausedbyretailer,shipperorinstallationcrew(suchasscratches,dents,tears,chips,etc.).
3. Anypartwhichmerelyexhibitsnormalwearyetfunctionsessentiallyasnew,includingchips,scratchesorstretchingof
materialsandstitching.
4. Tears,punctures,scratchesoranydamagecausedbyimproperinstallationoruse.
5. Damagetoframes/weldsresultingfromimproperassemblyorexposuretowaterand/orsub‐freezingtemperaturesisnot
covered.Generalframerustingisnotcovered.
6. Fadingand/ordiscolorationoffabrics/cushions/straps/wickerresultingfromexposuretotheelements,chemicals,
oils,fluids
oranyothercausearenotcovered.
7. Umbrellabasesarenotcoveredunderanycircumstances.
8. Itemssold“asis”orfloormodels.
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Tomakeaclaim,callthetoll‐freenumberbelow.Pleasehaveavailableacopyoftheoriginalsalesreceiptalongwithabrief
descriptionoftheproblem.Pleasealsoprovideyouremailaddressanddaytimetelephoneorcellphone#.Allitemsmaybe
chargedactualfreightcostsplus$15
forhandling.RepairsorreplacementwillbemadeattheManufacturer’soption.Salesanduse
taxes,plusshippingandhandlingchargesaretheresponsibilityoftheconsumer.
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THISISTHEENTIREEXCLUSIVEEXPRESSLIMITEDLIABILITY.THEMANUFACTURERNEITHERMAKESNORISRESPONSIBLEFORANYOTHER
WARRANTIES,EITHEREXPRESSORIMPLIED,INCLUDINGTHOSEOFRETAILINGDEALERS.THISEXCLUSIVEREMEDYISLIMITEDTORECEIPTOFACREDIT
INCONNECTIONWITHTHEREPAIRORREPLACEMENTOFANYPRODUCTORCOMPONENTDEEMED
TOBEDEFECTIVEUNDERTHETERMSAND
CONDITIONSASSTATEDINTHISWARRANTY.NEITHERHANOVER,THEPRODUCTMANUFACTURERNORITSAGENTSSHALLBELIABLEINANYCASE
FORINCIDENTAL,INDIRECT,SPECIALORCONSEQUENTIALDAMAGESRESULTINGFROMTHEUSEOFTHISPRODUCTORARISINGOUTOFANYBREACH
OFTHISWARRANTY
ORNEGLIGENCEEVENIFITHASBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES.EXCEPTASOTHERWISEMAYBE
REQUIREDBYLAW,THEREARENOOTHEREXPRESSORIMPLIEDWARRANTIESOTHERTHANTHEWARRANTYDESCRIBEDHEREIN,ANDALLOTHER
WARRANTIES,INCLUDINGANYIMPLIEDWARRANTYOFMERCHANTABILITYORFITNESSFORAPARTICULAR
PURPOSEAREEXPRESSLYDISCLAIMED.
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ContactWarrantyServicesat1‐800‐416‐3511
or
www.hanover‐products.com
6/1/2015(a)