Owner`s manual

Trouble Shooting
Problem Possible Cause Solution
The main burner
does not ignite
whencalledfor.
Thegasvalvemaynotbeon. •Checkthatthegascontrolknobisinthe“ON”position.
Thermostatisnotcallingfor
heat.
•Adjustthethermostatseveraldegreesaboveambienttemperature.
Problemwithgasvalve. •UseaDCvoltmetertomeasurethevoltageacrosstheTPTHandTP
terminals.Mainoperatorvoltage:Opencircuit≥325mV&Closed
circuit≥100mV.
•Ifvoltageisnotpresent,checkthecontrolcircuitforproper
operation.
•Ifpropercontrolsystemvoltageispresent,replacethegascontrol.
Sparkwillnot
lightthepilot
afterrepeatedly
pressingthe
sparkignitor.
Defectivepiezoignitor. •Checkconnectionstoignitor.
•Ifignitorconnectionsaregoodbutnospark,replaceignitor.
Brokensparkelectrode. •Checkforbrokenceramicinsulation,replaceelectrodeifbroken.
Misalignedsparkelectrode. •Ifsparkisnotarcingfromelectrodetopilot,loosenthescrewsonthe
pilotbase,adjust,andtighten.
Pilotwillnot
remain lit.
Problemwiththermocouple
circuit.
•Checkforproperconnectionofthethermocoupletotherearofthe
valve.Ifloose,fullytighten.
•Checkpilotforfullameimpingementaroundthermocouple.Ifame
istoosmall,checkgaspressure,adjustpilotratescrew,checkpilot
headfordamage.
•Checkthermocouplevoltageatvalve.Itmustbegreaterthan5mV.
Iflow,replacethermocouple.
Airingasline(pilotdieswhile
knobisdepressed).
•Bleedline.
•Checkgaslinepressure.
•Contactdealer.
Burners will not
remain lit.
Problemwiththermopile
circuit.
•Checkgaslinepressure.
•Checkforameimpingementonthermopile.Iflow,see“Pilotwillnot
remain lit”.
•Checkthermopileforminimumof300mVwhenburnerisswitched
on.
•Checkwiringtothermostatforbreaks.
BV ONLY: Checkforspillageatdrafthoodthatmaytripspillswitch.
Flamelifting. Leakinventpipe. •Checkforleaksinventconnections.
Improperventconguration. •Checkventcongurationwithmanual.
Terminalmayberecirculating
uegases.
•Checktoseeifterminalisoncorrectly.
•Mayneedtoinstallhighwindterminationcap.
•Contactdealer.
Glassfogsup. NormalCondition:aftertheappliancewarmsuptheglasswillclear.
**Duetoadditivesingas,glassmaygethazyduringoperation.**Cleanasneeded.
Blue Flames. Normalduringstartup:ameswillyellowasthereplaceheatsup.
Flames are
burning“dirty”or
sooting.
Flameimpingement. •Checklogpositioning.
•Increaseprimaryairbyopeningtheventurishutterand/orby
openingtheventrestrictor.
Seealso“Burnerswillnotremainlit.”
Remote control
doesn’twork.
Problemwiththeremote. •Oneormoreofthebatteriesaredead.Seeremotecontrol
instructions.
Problemwithreplace. •Theon/offswitchisturnedtoOFF.
•ThegascontrolvalveisturnedtoPILOTorOFF.
•Thepilothasgoneout.
BV ONLY:
Insufcientair
forcombustion.
•Airtighthouse.
• A vacuum in room due to
anotherair-movingdevice.
•Supplymakeupairtotheunit.
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