Owner`s manual

13
Troubleshooting
Check the exhaust blower voltage across the blower wires (>=114V on #5 setting and >= 82V on #1
setting). – Replace the Circuit Board if the Voltage reading is less than 82V. with a line voltage >115V
AC.
Check vacuum levels in the exhaust channel by bypassing the vacuum switch, then remove the vacuum
hose from vacuum switch. Check the vacuum readings by placing the open end of the vacuum hose on
a Magnahelic Gauge (readings must be above 0.07” W.C. (17.4 Pa) on low fire).
Poor quality fuel – insufficient energy in the fuel to produce enough heat to keep the stove burning or
operational.
Exhaust temperature sensor failure. – Bypass sensor located on exhaust blower if stove now operates
properly, the unit may require cleaning or a new sensor. Contact your local dealer for service.
Contact your local dealer for service.
3. The exhaust motor will not function normally.
Open the left side access panel; check all connections against the wiring diagram.
See “2. The stove will not operate when hot.” Section.
4. Light # 2 on Heat output bar flashing
(The 200 °F ( 93 °C) high limit temperature sensor has tripped.)
Reset sensor and determine cause – was it a convection blower failure? Test by connecting it directly
to power.
To reset Circuit Board after a trouble code - push the ON/OFF button
5. The auger motor will not function normally.
The burn pot liner may require cleaning. Build up in the burn pot will cause the unit to shut off.
Check for obstructions in the hopper system.
Ensure door is closed and ash pan is closed. The auger motor will stop if there is not enough vacuum
in the stove.
Pinch, break or blockage in vacuum hose - check hose for pinch points or damage, replace or re-route
as required. Blow out vacuum hose
Blocked exhaust / venting system - have stove and venting cleaned and inspected.
Severe negative pressure in area where unit is installed - check the operation by opening a window,
does this solve the problem? If it does, install fresh air intake to unit or room. Venting system may
require vertical section to move termination into a low pressure zone.
Vacuum switch failure - bypass the vacuum switch, if this corrects the problem check for above problems
before replacing the vacuum switch.
Damage to orange wires between circuit board and vacuum switch - inspect wires and connectors
Combustion blower failure - the combustion blower is not turning fast enough to generate the proper
vacuum in the exhaust channel. Visual check; is the blower motor turning? Check the exhaust blower
voltage across the blower wires (>=114V on #5 setting and >= 82V on #1 setting). – Replace the
circuit board if the Voltage reading is less than 82V. with a line voltage >114V AC.
Check vacuum levels by bypassing the vacuum switch, then remove the Vacuum hose from Vacuum
Switch. Check vacuum readings by placing the open end of the Vacuum Hose on a Magnahelic Gauge.
(readings must be above .07” W.C. on low fire).
Call your local dealer for service.