Specifications

Troubleshooting
«Poor Quality Fuel – Insufficient energy in the fuel to produce enough heat to keep the stove burning
or operational.
«Exhaust Temperature Sensor failure – Bypass sensor located on Exhaust Channel. If stove now operates
properly, the unit may require cleaning or a new sensor. Contact your local dealer for service.
«The unit may require cleaning. Contact your local dealer for service.
«The third red LED light in the heat level indicator light will flash if a fire is not detected or if the fire has
gone out.
3. The exhaust motor will not function normally.
üOpen the left side access panel; check all connections against the wiring diagram.
üContact your local dealer for service.
4. The convection blower will not function normally.
«Clean all grill openings at the back and below unit.
«Press the fan button. Does the fan come on? Press again to verify that the blower turns on; if not,
contact your local dealer for service.
5. Ignitor- the pellets will not light.
Everything else in the stove operates but the ignitor will not light the pellets
üMake sure the burn pot liner is up tight and square to the ignitor tube (by pushing the burn pot back
against the ignitor tube).
üCheck to see if the exhaust blower is operating. If not, contact your local dealer for service.
NOTE: The ignitor should be bright orange in color. If not, replace the ignitor.
6. The auger motor will not function normally.
«Check for obstructions in the hopper system.
«Make sure the vacuum switch is closing; open slider to increase vacuum in the firebox.
«Call your local dealer for service.
7. Control settings (Heat Level) have no effect on the fire.
NOTE:
üIf the system light is flashing, the Control Board has complete control of the unit. When the unit’s
system light becomes solid, then control of the unit is given back to the operator.
üIf there is no control of the Heat Level button, make sure the thermostat is calling for heat.
üCall your local dealer for service.
20