Service manual

Troubleshooting

Is there fuel in the hopper? Add pellet fuel to hopper.

Unplug the stove and open the left side panel. Bypass

the exhaust temperature sensor; refer to

the hoW to’S

or trouBleShooting - hoW to By-paSS exhauSt temperature

SenSor/SWitCh. Plug the stove back in.

Does the stove start?

Replace the sensor.

140°F (60°C) - EF3 Timer Control

120°F (49°C) - All other models

YES

The unit may require cleaning. Refer to the

routine Cleaning and maintenanCe in the unit’s

corresponding Owner’s Manual.

Is a poor quality pellet fuel being used?

There may be insufficient energy in the fuel

to produce enough heat to keep the stove

burning or operational.

Set unit controls to a higher heat setting or

use a higher quality fuel.

YES

Timer Control Only (EF3, 4, 5): Push the

start-up switch. Does the stove start?

Unplug the unit and open the hinged side panels.

Are the connections to the fifteen (15) minute

start-up timer are correct?

Correct

wiring.

Bypass the start-up switch; refer to the hoW to’S For trouBleShooting - hoW to By-paSS the

Start-up SWitCh. Plug the stove back in.

Does the stove start?

Replace the

start-up

switch.

Replace the fifteen (15) minute start-up timer.

Caution: Installation of a new start-up timer without checking the ignitor resistance

may cause another failure to the new start-up timer due to a short in the ignitor.

The proper resistance through the ignitor should be 30Ω to 50Ω ± 3Ω.

YES

THe sTove will noT oPeraTe wHen HoT:

YES