Operating instructions

TROUBLE SHOOTING
Problem Possible Cause Solution
Spark will not light the pilot after
repeated pressing of spark
Ignitor
Defective piezo Ignitor Check connections to ignitor.
-If Ignitor connections are good but
there is no spark-replace ignitor.
Broken spark electrode -Check for broken ceramic insulation.
Replace, electrode if broken.
Miss-aligned spark electrode -If spark is not arcing from the
electrode to pilot- adjust by loosening
screws on pilot base. Adjust and re-
tighten.
Pilot will not remain lit Problem with thermocouple circuit -Check for proper connection of
thermocouple to rear of valve. If loose,
tighten lightly.
-Check pilot for full flame impingement
around thermocouple. If the pilot is to
small; check gas pressure, adjust pilot
rate screw check pilot head for
blockage.
-Check thermocouple voltage at valve-
must be greater than 5 mV. If low.
Replace thermocouple.
Air in gas line - (Pilot flame dies
while knob is depressed.)
-Bleed line.
-Check gas line pressure.
-Contact dealer.
Burners will not remain lit Problem with thermopile circuit -Check gas line pressure.
-Check for flame impingement on
thermopile, if low see “Pilot will not
remain lit”
-Check thermopile for a Minimum of
300 mV. When burner switched on.
-Check wiring to thermostat for breaks.
Flame lifting Leak in vent pipe
Improper vent configuration
Terminal may be re-circulating flue
gases
-Check for leaks in vent connections.
-Check vent configuration with manual.
-Check if terminal is on correctly.
-May need to install high wind
termination cap.
-Contact dealer.
Glass fogs up Normal conditions - after the appliance warms up glass will clear
** Due to additives in gas, glass may get hazy during normal use**
Clean when needed.
Blue flames Normal during start - flame will yellow as the appliance heats up.
Flames are burning “dirty” or
Sooting
Flame impingement -Check log position.
-Increase primary air by opening
venturi shutters.
See also “Burners will not stay lit”
Flame goes out / comes on
frequently during a short period
of time
Improper placement of thermostatic
bulb.
Move bulb to cooler location.
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