Owner`s manual
11
ASH PAN (weekly)
The ash pan is located under the ash shelf. To remove the ash pan, open the ash drawer by simply turning 
the latch and then pull the ash pan out towards the front. Dump the ashes into a metal container stored away 
from combustibles. Monitor the ash level every week. Remember that different pellet fuels will have different 
ash contents.  Ash content is a good indication of fuel efficiency and quality.  Refer to “
intrOductiOn - saFety 
Warnings and recOmmendatiOns” for disposal of ashes. It is important to latch the ash pan tightly when 
re-installing it.
DO NOT PLACE UNBURNED OR RAW PELLET FUEL IN ASH PAN.
HEAT EXCHANGER TUBES (weekly)
Open the cast front and the rod is located under the unit top, in the center of the stove just above the door. 
This handle is to be pulled out a few times (ONLY WHEN THE UNIT IS COLD) in order to clean away any 
fly ash that may have collected on the heat exchanger tubes. As different types of pellets produce different 
amounts of ash, cleaning of the tubes should be done on a regular basis to enable the unit to run efficiently.
Routine Cleaning and Maintenance
Figure 8: Firebox Components Removal.
Removal of  the firebox backing for bi-annual 
cleaning (refer to Figure 8):
• Open the door by lifting the handle.
• Remove the burn pot and burn pot liner.
• Lubricate all screws with penetrating oil.
•  Remove  the  four (4) screws that  hold  the  brick 
liner retainers in place. Remove side brick liners 
by sliding them forward then out.
• Pull the center panel out.
• Vacuum and clean thoroughly. 
Installation of firebox backing:
• Insert center panel with backing.
• Place the two (2) side panels back into the firebox 
and reinstall the two (2) retainers using two (2) 
screws on each side.
• Replace the burn pot and burn pot liner
• Close the glass door and secure.
FRESH AIR INTAKE (season)
Inspect periodically to be sure that it is not clogged with any foreign materials.
In order to properly maintain your unit and ensure optimal performance, it is important to thoroughly vacuum 
out  the  exhaust  passages.    It  is  recommended  that  the  exhaust  passages  be  cleaned  every  1-2  months 
depending on use. Make certain that the unit has cooled before attempting to clean.
Step 1 - 
There  are  two  Exhaust  Passage  Cover  Plates.    They  are  located  on  the 
lower left and right sides of the unit.  Remove the bolts securing the plates 
with a 5/16” hex socket. 
Step 2 - 
With  the  cover  removed,  a  vacuum  may  be  inserted  into  the  exhaust 
passage to clean out any dust or ash that may have accumulated. Repeat 
on  the  opposite  side.    Inspect  the  exhaust  passage  with  a  flashlight  to 
ensure adequate cleaning. Re-attach the Cover Plates after cleaning.
NOTE:  The  slider/damper  may  require  adjusting  after  cleaning 
the exhaust  passage.  Refer to Slider/Damper  Set-up section of 
your manual.
EXHAUST PASSAGES (two to three times a season)
EXHAUST PASSAGES (season)










