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7.4 Warranty
As of the purchase date, EnviteC offers a two year warranty for faults arising from material or
manufacturing defects. Excepted from this is the battery (see the General Terms of Business).
Faults that are covered by warranty will be corrected within the framework of our warranty
conditions. EnviteC offers no warranty if the operator endangers the functioning of the device
through failure to heed the operating manual and technical documentation, inappropriate
handling, improper use or unauthorized modifications or repair attempts. In these cases, the
liability is transferred to the operator!
Transport to customer service and back for repairs not covered under warranty takes place at
the customer's expense.
Please contact your dealer if you wish to make a warranty claim!
To return the unit directly to EnviteC under the warranty, you will need an RMA (Return
Material Authorization) number (please always state this number in all of your
correspondence!)
through our website, www.envitec.com, under Service / Returns.
Once you have obtained this number, please send the unit along with all accessories to the
following address:
EnviteC-Wismar GmbH
Service
Alter Holzhafen 18
D-23966 Wismar
Germany
Warranty claims are only accepted on presentation of the purchase receipt!