User manual

E-Print 202 / 202 wireless User Manual 23
9. Troubleshooting
Errors Possible reasons Solution
Operating Improperly
Wireless printing failure, data
transferred but both indication
lights are off.
Power switch off, or after
150 seconds the printer has
switched off automatically.
Please check the power
Button.
Wireless printing failure, power is
on, but function light is off.
The distance is over the maximum
specified for wireless data
transfer.
Please use a shorter distance
between the devices
Wireless printing failure, the
function light is flashing and
continuous buzzer alarm is on.
Data transfer incomplete Re-print the data
Wireless printing does not work
The pairing between host device
and printer is not correct.
Make sure the host device uses the
correct Printer ID.
Compare Printer ID from self test
printout to ID used in Host device
Paper does not feed in when the
the function button is pressed
The button holding time is not
long enough
Press and hold the function
button until the Red LED is
on and paper feed in.
Printing process interrupted
and RED LED blinking
Out of paper Install paper
Printing Error
No response when the print
button is pressed.
Low power Recharge the battery
Button damaged Send back for service
Printing quality is below
standard.
The printer head is damaged
or the power is too low.
Send back for service
Paper is inserted into printer head
but nothing is printed on paper
after printing operation.
The printing paper is reverse. Turn printing paper over and restart
The printer head is damaged. Send back for service.
The operating time of the device is
too short even when the batter
y
fully recharged.
The battery life has diminished.
Change the battery
Printout is incomplete
Strong electromagnetic
interference
Move away from the source
interference
Print with the connection cable