EPAD™ U S E R ’ S G U I D E P R O D U C T F A M I L Y R E F E R E N C E P/N: 94-32748 Rev.
ePad Product Family User’s Guide ePad, ePad II, ePad-i.d., ePad-i.d. Pro, ePad-ink, ePad-vision and ePad LS are trademarks of ePadLink. All other trademarks are the property of their respective owners. ePad Product Family User’s Guide P/N 94-32748 Rev. C © 2009 ePadLink. All rights reserved.
ePad Product Family User’s Guide Table of contents PART I- EPADS ........................................................................5 Introduction ............................................................. 5 About the ePad electronic signature product family .........................5 ePad-vision ................................................................................5 The standard ePad......................................................................5 The ePad-POS ....................
ePad Product Family User’s Guide 3.5 Uninstalling IntegriSign Desktop ....................................... 36 4. Preferences .......................................................................... 37 4.1 IntegriSign Desktop - Configuration .................................. 38 4.2 Creating User Profile ....................................................... 39 4.3 Setting other Preferences................................................. 40 5. IntegriSign Desktop Plug-ins .............................
ePad Product Family User’s Guide PART I- EPADS Introduction About the ePad electronic signature product family EPadLink electronic signature pads (ePads) are pen input devices that capture hand-written signatures for use in PC applications. Designed to mimic the natural feel of signing on paper, the ePads can be used on the desktop, yet are small and light enough to take on the road. Forms requiring signature approvals can now be completed and stored electronically.
ePad Product Family User’s Guide has been implemented in hundreds of applications and environments where electronic signature is necessary. The ePad-POS This Point of Sale version is fully equipped for retail transactions and other receipt-signing applications. Like the standard ePad, it uses the VersaPad Semiconductive technology in its signing area. It is optimized for use with a ballpoint pen tethered to the ePad or passive stylus. The ePad-POS is the ideal pad for paper receipt signing.
ePad Product Family User’s Guide Signature Software Suite and proprietary applications in Windows 2000, XP, and Vista. ePad-ink Pro Taking the legacy of the ePad-ink to the next level, this latest addition to the ePad product family comes jam-packed with features, such as Unique Serial ID, bi-directional communications, replaceable protective screen film for increased durability and USB connectivity for deployment flexibility.
ePad Product Family User’s Guide • • • o USB cable o Power adapter o Complimentary replaceable screen film ePad-vision comes with USB cable Software Installation CD or Software Download Instructions User Guide in single pack configurations The ePad Software Installation CD includes: • ePad product family drivers and diagnostic utilities • Documentation • Optional signature software System requirements for all ePad products: • Microsoft 2000, XP and Vista* • Available 9-pin serial port (for Serial version
ePad Product Family User’s Guide Installing the ePad software Installing the software first will allow the proper recognition of the device by the operating system. It is not necessary to connect the ePad device to your computer during the software installation. Installing the ePad drivers from CD 1. Insert CD and follow the instruction to complete the installation of ePad software drivers. 2. If the software installer does not automatically start, please perform the following steps: • Run setup.
ePad Product Family User’s Guide Installing the ePad hardware ePad-vision The ePad-vision comes with a detachable USB cable and requires nothing more than to be plugged into a standard computer USB port to properly power up. Attach the supplied USB cable into the USB port on the back of the ePad-vision and then plug the other end into a standard USB port in your computer. ePad-i.d. and ePad-i.d. Pro After installing the software drivers, follow these instructions to connect the ePad-i.d.
ePad Product Family User’s Guide to the rear USB ports can draw up to 500mA of current each when the power adapter is used. If no power adapter is used, the maximum allowable current consumption by each accessory is 100mA. WARNING: Only use the power adapter supplied with the product. For example, if you have more than one device connected to the USB ports on your computer (e.g., a digital camera, a printer, a scanner) OR if you have devices attached to the USB port(s) on your ePad-i.d.
ePad Product Family User’s Guide ePad LS The ePad LS power and data cable uses a new design, where only one cable reaches the ePad LS unit itself, a USB connector for the host computer is at the other end and a power supply adapter connects in between. The ePad LS requires the use of the external power supply (included) at all times. WARNING: Only use the power adapter supplied with the product.
ePad Product Family User’s Guide • align in their seats and the edges are secure. You can run your finger around the edges of the protective layer to ensure the protective layer is not out of place. Snap bezel back in place. ePad-i.d. Pro • Remove bezel by inserting a rigid wire through the small pin hole in the lower mid section of the housing and applying direct force to release bezel. Use fingernail in lower mid window area to lift bezel up while applying force to the wire.
ePad Product Family User’s Guide Specifications Technology: Models: Compatibility: Actuator Type: Software Included: Report Rate: Resolution: Encryption: • ePad and ePad II: VersaPad Semiconductive • ePad-i.d.: VersaPad Semiconductive and Capacitive Fingerprint • ePad-ink, ePad-vision, ePad-i.d.
ePad Product Family User’s Guide Display Size/ Resolution: Z-Axis/Levels of pressure: Hardware Interface: Power: • • • • • • • • Dimensions: • • • • • • • ePad-ink and ePad-i.d. Pro: 320 (H) x 240 (V) pixels, 3.8" diagonal screen and 300 dpi ePad LS: Full color 5.7’’ (diagonal) LCD ePad-vision: Full color 4.3” (diagonal) LCD ePad, ePad II, ePad-ink and ePad-i.d.: 128 levels of pressure USB port or RS232/Serial port for respective models.
ePad Product Family User’s Guide Signing area: • • • • • • Weight: • • • • • Temperature: • • • Humidity (Operating): • • Approvals and Certifications: • • ePad & ePad II: 88.9mm x 53.1mm (3.5” x 2.09”) ePad-vision: 98.2mm x 55.5mm (3.7" x 2.1") ePad-i.d.: 88.9mm x 38.1mm (3.5” x 1.5”) ePad-ink (Monochrome LCD): 76mm x 56mm (3" x 2.2") ePad-i.d. Pro: 81mm x 6mm (3.19” x 2.40”) ePad LS: 114.3mm x 88.9mm (4.5’’ x 3.5’’) Standard ePad, & ePad II: 0.26kg (0.58 lbs.) ePad-i.d.: 0.34 kg (0.
ePad Product Family User’s Guide Thin Client Support Matrix Thin Client Microsoft Terminal Services Citrix ICA WYSE 3125 (WinCE v4.0 w/optional CE.NET) ePad USB ePad USB WYSE 3200 (WinCE 2.12) -- ePad USB WYSE 9000 (XPE) All ePads, except ePad- All ePads, except ePadi.d and ePad-i.d. Pro* i.d and ePad-i.d. Pro* Win32 (Win 2000 to Vista) All ePads, except ePad- All ePads, except ePadi.d and ePad-i.d. Pro* i.d and ePad-i.d.
ePad Product Family User’s Guide Troubleshooting Having trouble? Try the following tips to get your ePad up and running: • • • • • • • • For Serial ePad, make sure you are running 2000 or XP. For USB ePads, make sure you are running Windows 2000, XP or Vista. Try restarting Windows; Windows can be sensitive to its treatment of memory and resources. Often restarting and /or powering computer off and back on, will clear up problems.
ePad Product Family User’s Guide Care and Maintenance EPadLink’ Signature ePads are durable and will last for many years. Proper care and maintenance, however, will better guarantee the reliability and performance of your ePad over its lifetime. The only periodic maintenance your EPadLink ePad requires is to keep it clean. A dirty pad surface may interfere with moving your stylus smoothly across the surface and can make it hard to capture thumb- and fingerprints.
ePad Product Family User’s Guide CAUTION: a. Do not pour cleaner or alcohol directly onto the device. Apply the cleaner to a soft cloth first. b. Do not use De-Natured Alcohol. This will damage the plastic case. c. Do not allow liquid to drip inside the unit. d. Do not scratch the fingerprint sensor surface. e. Do not expose the device to extreme cold or heat as per the temperature and humidity specifications. f. Do not put objects pressing against the signature pad area when storing the device. g.
ePad Product Family User’s Guide Contact Information Technical Support If you have any difficulties installing or using your ePad, please refer to the section of this User’s Guide that relates to your problem. If you are still unable to resolve the problem, please call our Product Support team for assistance. The toll free number for technical support is 800-520-3464. Support FAQs are available at www.epadlink.com. Technical support is available Monday through Friday from 8 a.m. – 5 p.m. Pacific Time.
ePad Product Family User’s Guide ePad-ink FCC Certification This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a CLASS B digital device, pursuant to Part 15 of FCC Rules.
ePad Product Family User’s Guide Notice: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This product is equipped with shielded cable. Extension cables, if used, must be shielded in order to comply with the emission limits. CE Conformity This product has been designed to meet requirements of CE radiated and conducted emissions, as well as all related susceptibility standards.
ePad Product Family User’s Guide STANDARD END-USER LICENSE AGREEMENT END USER SOFTWARE LICENSE This legal document is an agreement (the “Agreement”) between you, the end-user, and ePadLink. (“ePadLink”). 1. Grant of License. The software on the accompanying diskette, CD-ROM or which you have downloaded has been developed by or licensed by ePadLink (the "Software").
ePad Product Family User’s Guide great expense, including data processing algorithms, innovations and concepts. The Software is protected by copyright and other federal and state laws. You agree to use your reasonable best efforts to protect the Software from unauthorized reproduction, distribution, disclosure, use, or publication. 4. Copy Restrictions. You may make one (1) back-up copy of the Software, provided that such back-up copy is not installed on or used on any computer.
ePad Product Family User’s Guide Agreement, the Software will perform in accordance with the specifications and documentation therefore, and that the specifications and documentation accurately reflect the operation and use of the most current version of the ePadLink products, including Updates (as hereinafter defined), provided to you hereunder. 7.3 Warranty Disclaimer.
ePad Product Family User’s Guide WHICH EPADLINK IS CHARGING HEREUNDER DOES NOT INCLUDE ANY CONSIDERATION FOR ASSUMPTION BY EPADLINK OF THE RISK OF YOUR CONSEQUENTIAL OR INCIDENTAL DAMAGES WHICH MAY ARISE IN CONNECTION WITH YOUR USE OF THE SOFTWARE AND DOCUMENTATION.
ePad Product Family User’s Guide Developers and any Third Party Developers shall be third party beneficiaries to this Agreement. It is the express intent of ePadLink and you, that each of you intends to benefit such Third Party Developers by this Agreement to enable such Third Party Developers to enforce the provisions of this Agreement.
ePad Product Family User’s Guide the court in such litigation or arbitration or in a separate action brought for that purpose.
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ePad Product Family User’s Guide INTEGRISIGN™ DESKTOP U S E R M A N U A L C A P T U R E / B I N D V E R S I O N 31
ePad Product Family User’s Guide PART II - INTEGRISIGN IntegriSign Desktop User Manual Copyright This manual is copyright EPadLink, with all rights reserved. This manual may not be reproduced in any form without prior written permission from EPadLink. Disclaimer The instructions and descriptions contained in this manual were accurate for IntegriSign Desktop at the time of publication. IntegriSign Desktop product contents, however, are subject to change without notice.
ePad Product Family User’s Guide 1. Welcome Welcome to IntegriSign Desktop Electronic Signature Authentication Software. IntegriSign Desktop is easy to use, reliable and secure. This User Manual is intended to provide you all the information you need to install and use this product. 2. Where to find information Whether you are new to IntegriSign Desktop or an experienced user, the following resources can help you get the most out of IntegriSign Desktop. 2.
ePad Product Family User’s Guide 3. Installing/Uninstalling IntegriSign Desktop Each IntegriSign Desktop Software package includes: • IntegriSign Desktop Software • IntegriSign Desktop User Manual (normally, electronic copy) If either of these items is missing, please contact EPadLink. 3.1 Before you begin • • • • IntegriSign Desktop runs on 32-bit Windows operating system, i.e. Windows 2000/XP and Vista.
ePad Product Family User’s Guide 3.3 Running IntegriSign Desktop Setup The steps 1 & 2 below are specific to the IntegriSign Desktop setup from a CD. If you have downloaded the IntegriSign Desktop software from the Internet, please check the notes associated with the download & installation instructions. 1. The Auto Run program on the CD automatically launches a menu screen, which lists installing IntegriSign Desktop as one option. 2.
ePad Product Family User’s Guide 3.4 Known Installation issues • • For MS Office: If MS Office is not loaded properly, some files may not be installed properly. To rectify this, load MS office properly, and then repair IntegriSign Desktop by choosing the Repair option in the IntegriSign Desktop installation. If any other problem arises, please contact EPadLink. 3.5 Uninstalling IntegriSign Desktop To uninstall IntegriSign Desktop: • Go to Start > Settings > Control Panel > Add/Remove programs.
ePad Product Family User’s Guide 4. Preferences The IntegriSign Desktop Preferences window can be invoked from Start > Programs > IntegriSign Desktop > Preferences Manager or by clicking ‘Preferences’ button from the sign pad window. IntegriSign Desktop Preferences facilitates creation of profiles using the ‘Create’ button.
ePad Product Family User’s Guide The ‘Pen Color’ set is reflected only for the profile for which it is set. You also can set the details (like Name, Date, Location etc.) that can be shown along with the signature. 4.1 IntegriSign Desktop - Configuration Pen Color and details to be displayed along with signature like Date, Logo etc. can be preset before creating a profile in IntegriSign Desktop - Desktop Configuration window. Start > Programs > IntegriSign Desktop > Desktop Configuration.
ePad Product Family User’s Guide 4.2 Creating User Profile User profiles can be created using ‘Create’ option available in the IntegriSign Desktop Preferences window. Enter details like Signer Name, Organization unit, Organization name, email etc. Only Signer Name field is mandatory. 4.2.1 Public Signing In Public Signing (e.g. customer signing) signer can just enter name in the Signer Name field and start signing using an ePad device.
ePad Product Family User’s Guide 4.3 Setting other Preferences Other IntegriSign Desktop preferences include signature appearance and ‘Show with Signature’. You can select signature details like Name, Date, Logo, etc. to be displayed below the signature in a signed document, simply by checking the respective boxes. 5. IntegriSign Desktop Plug-ins The core utility of IntegriSign Desktop is to facilitate signing of electronic documents for authentication.
ePad Product Family User’s Guide 5.1 Overview An IntegriSign Desktop plug-in allows you to create a document and sign it electronically with your handwritten signature using ePad device. The plug-in facilitates: • • • Signature Capture - The signature trace is captured and stored on the electronic document in a signature object. Content Hashing - The signature object is bound to the contents of the document such that any alteration of the document after signing it would render the signature invalid.
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ePad Product Family User’s Guide DO NOT PRINT THIS PAGE This page is for document control purposes and to provide printing instructions only. Printing Instructions Format: Book-bound style, two staples in the middle Color: Color Paper: 20+ weight, Laser paper (light gloss) Special instructions This manual uses a special page size in order to fit inside an ePad product box (5.5w x 7.75h inches). Since this manual will be a book-style manual it should be printed on 8.
