Specifications

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TotalGym.com
Customer Service: 858.586.6080
OWNER’S GUIDE | WARRANTY INFORMATION
WARRANTY
US WARRANTY
Warranties outside the US may vary. Contact your local authorized distributor for details.
TOTAL GYM SPORT
®
Commercial Warranty:
Frame- 5 years; Parts & Upholstery- 1 year; Foam & Rubber- 90 days
TOTAL GYM GTS
®
Commercial Warranty:
Frame- 5 years; Parts & Upholstery- 1 year; Foam & Rubber- 90 days
TOTAL GYM POWERTOWER
TM
Commercial Warranty:
Frame- 5 years; Parts & Upholstery- 1 year; Foam & Rubber- 90 days; Motor-2 years
LIMITED WARRANTY
Use of non-Total Gym Accessories: Defects or damage that result from the use of
third party or homemade accessories are excluded from coverage.
Unauthorized Service or Modification: Defects or damage that result from service,
maintenance, repairs, adjustment, installation or alteration conducted by anyone other
than Total Gym or its authorized representatives are excluded from coverage.
WARRANTY CLAIMS
Total Gym
®
treats warranty claims as a priority. To process these quickly, a Return
Merchandise Authorization (RMA) number is required to properly link your merchandise
with your claim. Total Gym does not accept returned merchandise without an
accompanying RMA number. Contact Total Gym Customer Service Department at 858-
586-6080 if you are making a warranty claim. A representative will issue you an RMA
number and instructions for proper packaging of the equipment for shipping.
Warranty Information
IMPORTANT: Save your invoice. Please retain packaging instructions. US Customer
Service Center: 858-586-6080. Shipping Damage: FOB origin, unless otherwise
specified.
Total Gym accepts no responsibility for damage in shipping. Total Gym does, however,
make every effort to facilitate the satisfactory resolution of claims made against delivery
agents for damage during shipping. If the package appears to have sustained damage in
shipping, or if the Total Gym appears to have shifted in delivery but no damage is evident,
retain the shipping boxes until the Total Gym has been fully assembled to ensure there is
no functional damage that is not initially visible. In the event of damage during shipping,
retaining the shipping boxes helps to facilitate your claim against the shipper. Take
photographs of damaged boxes or contents before opening.
PURCHASE RECORD Retain this copy for your records.
Date Purchased
__________________________________________________
Purchased From __________________________________________________
Model Name ____________________________________________________
Serial Number ___________________________________________________