User Manual

Thank You for Choosing Epiphan!

At Epiphan Video (“Epiphan”), product function and quality are our top priority. We make every effort to make

sure that our products exceed your expectations.

Product Feedback

Your feedback is important! We regularly contact our customers to ensure our products meet your

performance and reliability requirements. We strive to continually enhance our products to accommodate

your needs. Please let us know how you think we can improve our products by emailing your suggestions to

info@epiphan.com.

Specifications

Go to the DVI2USB 3.0 product page on the Epiphan website to get the most recent product specifications

and additional information about DVI2USB 3.0.

Warranty

All Epiphan Systems products are provided with a 100% return to depot warranty for one year from the date

of purchase.

Technical Support

Epiphan’s products are backed by our professional support team. If you are having issues with your product,

please gather details about your system and contact our team by:

l Emailing support@epiphan.com

l Live chat via the link on our support site http://www.epiphan.com/support/

l Phone toll free at 1-877-599-6581 or call +1-613-599-6581

Be sure to include as much information about your problem as possible. Including:

l Problem description

l Details of the video or audio source (type, connection, resolution, refresh rate, etc.)

l Product serial number

l Product firmware version (if applicable, from web admin interface)

l Product LED lights