EPESP0909 User's Guide

AV.io HD User Guide Limitations and known issues
Limitations and known issues
This section includes known issues or limitations that affect functionality or usability and ways that you can
work around these limitations.
Affecting all operating systems
l UVC-314: With the exception of the first capture after system reboot, the very first captured frame is
always green.
o
Workaround: Remove the green frame in post-production editing. If streaming the captured
video, begin streaming after the initial green frame has already been captured.
Affecting Windows
l UVC-270: Windows 10: Sometimes, Windows 10 will not recognize the grabber properly when
connected by a Fresco FL1100 USB 3.0 controller.
o
Workaround: Press the refresh icon to refresh the device list or unplug and reconnect the USB.
If neither of these work, a different USB 3.0 host controller might be required.
l UVC-270: Windows 7/8.1: The AV.io Config tool may display the AV.io HD device more than once in the
device list possibly causing user confusion.
o
Workaround: Simply press the refresh icon to refresh the device list; only one AV.io HD device
is displayed.
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