User Manual

Firmware 1.0.13 release notes
Firmware 1.0.13 is a modest bug fix release that offers an improved video capture rate as well as a new online
format for the AV.io HD user guide.
What's new
This section provides details on the main features in firmware release 1.0.13.
Improved rate adjustment
AV.io HD now offers enhanced video capture in the form of smoothed frame rate adjustment when capturing
at a rate (e.g. 30 fps) different from that of the source (e.g. 24 fps).
AV.io HD web help
The AV.io HD user guide is now available in a convenient, searchable web help format! Look for it on Epiphan's
AV.io HD product page (http://www.epiphan.com/userguides/avio-hd/).
Limitations and Known Issues
This section includes known issues or limitations that affect functionality or usability and ways that you can
work around these limitations.
Affecting all operating systems
l Disconnecting and reconnecting the USB 3.0 cable on an AV.io HD device with an HDMI splitter halts
video capture.
o
Workaround: When possible, avoid this problem by not using a splitter. If a splitter is necessary,
disconnect both the USB 3.0 cable and HDMI splitter from the AV.io HD device, then first
reconnect the USB 3.0 cable before reconnecting the HDMI cable between AV.IO HD and the
splitter.
Affecting Windows
l Windows 7: The AV.io Config tool sometimes fails to display AV.io HD in the device list despite showing
up as an installed device on the computer’s Device Manager, therefore occasionally preventing
advanced configuration and firmware updates.
o
Workaround: Use AV.io Config on a different supported OS to configure AV.io HD. Firmware
updates and configuration changes are saved to the device. (Note that the AV.io HD device still
functions perfectly with the capture application on the original Windows 7 workstation despite
possible issues with the AV.io Config tool.)
l Windows 7/8.1: The AV.io Config tool may display the AV.io HD device more than once in the device list
possibly causing user confusion.