SDW D1 USB DECT dongle for IMPACT 5000 Series headsets User Guide
1 Contents Contents Important DECT information................................................................................................................................................................................2 Package contents........................................................................................................................................................................................................3 SDW D1 USB dongle...................................................
2 Important DECT information Important DECT information CAUTION Danger of malfunctions! This DECT dongle uses restricted wireless radio frequencies which vary by country. DECT products should never be used outside the region/country in which they were originally purchased and intended to be used. If used in unauthorized countries, it is a violation of law, may disrupt telecommunications networks and devices and can subject you to fines and penalties by regulatory agencies.
3 Package contents Package contents SDW D1 USB dongle Bundles with headset, carry pouch and charging cable SDW 5011 SDW 5031 SDW 30 HS SDW 10 HS Headband Ear hook + adapter Neckband SDW 5061 SDW 60 HS SDW D1 USB DECT dongle for IMPACT 5000 Series headsets
4 Product overview Product overview Overview of the SDW D1 USB dongle Link LED USB plug Link button Overview of the headsets Overview of the headset SDW 10 HS Battery compartment Charging pin* Charging contacts Name plate Mute & Volume button Speaker Microphone Hook button Headset LED *Inserted into the holder of the headband or wearing style adapter SDW D1 USB DECT dongle for IMPACT 5000 Series headsets
5 Product overview Overview of the headset SDW 30 HS Charging contacts Speaker Battery compartment Name plate Mute button Microphone Hook button Mute & Volume button Headset LED Overview of the headset SDW 60 HS Charging contacts Speaker Battery compartment Name plate Microphone Mute button Hook button Mute & Volume button Headset LED SDW D1 USB DECT dongle for IMPACT 5000 Series headsets
6 Product overview Overview of the LEDs Overview of the headset LED Headset 3x 3x LED 2s 2s Headset battery is being charged 3x Overview of the dongle Dongle 0.2s 3x 3x 3x 2s 3x 3x 3x 3x 2s 2s 0.2s 2s 0.2s 3s 0.2s 0.2s 0.2s 3s 0.2s 0.2s 0.2s 3s 3s 3s 3s LED 3s 3x 2s 2s 2s 0.
7 Preparing dongle and headset for use Preparing dongle and headset for use Charging the headset before first use X Charge the rechargeable battery for at least 20 minutes before using it for the first time. A complete charging process takes about 4 hours for SDW 10 HS and 7 hours for SDW 30 HS / SDW 60 HS (see page 22). 2 1 100% X Place the headset into the magnetic holder of the charging cable. Alternatively you can use the CH 30 headset charging stand (see page 22).
8 Preparing dongle and headset for use Connecting the dongle to a computer The dongle controls the wireless communication between computer and headset. X Connect the dongle to a USB socket on your computer. The dongle flashes blue or goes directly into pairing mode when used for the first time (see next chapter). The operating system detects the USB audio device “EPOS IMPACT D1” and installs the necessary drivers.
9 Assembling and wearing the headset SDW 10 HS Assembling and wearing the headset SDW 10 HS You can wear the headset either with the headband, the ear hook or the neckband. A B S C M pre-mounted L X Before assembly, remove the stickers showing where the charging pin should be inserted. Using the headset with the headband 1 2 click X Rotate the headset’s charging pin away from the X Slide the charging pin into the holder of the headband. microphone boom.
10 Assembling and wearing the headset SDW 10 HS Using the headset with the ear hook Assembling the ear hook and the headset 1 2 click X Rotate the headset’s charging pin away from the microphone boom. X Insert the charging pin into the holder of the wearing style adapter. 3 click X Rotate the boomarm to snap it in the wearing style adapter.
11 Assembling and wearing the headset SDW 10 HS Adjusting the ear hook for perfect wearing comfort X Fit the ear hook around your ear with the ear bud X Adjust the ear hook’s height and shape. placed in your ear. X Bend the flexible ear hook so that the headset sits comfortably and securely on your ear. S M L X Change ear bud size for optimal fit – if required. X Mount the ear hook stabilizer for an improved fit – if required. X Change wearing side – if required.
12 Assembling and wearing the headset SDW 10 HS Using the headset with the neckband Assembling the neckband and the headset 1 2 X Remove the ear hook from the wearing style adapter and insert the neckband instead. Make sure the inserted side has the holder mounted on the neckband. 3 X Rotate the headset’s charging pin away from the microphone boom. 4 click click X Insert the charging pin into the holder of the wearing style adapter.
13 Assembling and wearing the headset SDW 10 HS Adjusting the neckband for perfect wearing comfort X Fit the neckband around your neck and both ears. X Adjust the neckband’s height and angle. Ensure that the ear bud is placed in your ear. S M L X Change ear bud size for optimal fit – if required. X Rotate the cheek spacer to increase or decrease the distance between the microphone and your mouth – if required. X Change wearing side – if required.
14 Assembling and wearing the headset SDW 10 HS Detaching headband, ear hook or neckband CAUTION Improper handling can damage the product! If the charging pin and microphone boom overlap while detaching, they can break. X Rotate the charging pin as shown. 1 2 X Rotate the holder with the charging pin away from the microphone boom. X Hold the headset with the one hand. X Slide one finger of the other hand into the small recess on the headband or wearing style adapter.
15 Adjusting and wearing the headset SDW 30 HS | SDW 60 HS Adjusting and wearing the headset SDW 30 HS | SDW 60 HS 2-3 cm X Rotate the microphone boom to change wearing side. X Bend and rotate the microphone boom so that the microphone is about 0.8” (2 cm) from the corner of your mouth. X Adjust the headset so that the ear pad rests comfortably on your right or left ear. SDW D1 USB DECT dongle for IMPACT 5000 Series headsets X Adjust the headset so that the ear pads rest comfortably on your ears.
16 Labeling the headset Labeling the headset 1 A 2 TYPE SDW 10 HS SDW 30 HS SDW 60 HS PRINT CUT Tina Jana SDW 10 HS: X Detach the headband or wearing style adapter from the headset (see page 14). SDW 30 HS | SDW 60 HS: X Tilt the earcup with the boom arm as shown. 4 3 SDW 10 X Remove the cover. 5 X Slide the cover in the holder. SDW D1 USB DECT dongle for IMPACT 5000 Series headsets X Replace the name plate.
17 Setting up and using the headset Setting up and using the headset Switching the headset on 3x X Press the hook button. The headset switches on and searches for the dongle*. If the connection is successful, you hear 2 beeps. The headset LED flashes blue 3 times and the dongle LED lights up dimmed blue. i *If the headset was last used with a base station, it searches for the base station instead of the dongle. For how to switch the search to the dongle, see page 24.
18 Setting up and using the headset Adjusting the volume CAUTION Hearing damage due to high volumes! Listening at high volume levels for long periods can lead to permanent hearing defects. X Set the volume to a low level before putting on the headset. X Do not continuously expose yourself to high volumes. Adjusting the speaker volume You can adjust three independent volume settings for the headset: 1. Call volume: during an active call 2. Media volume: during media streaming 3.
19 Setting up and using the headset Swapping the direction of the volume buttons You can change the direction of the Volume button if, for example, you want to wear the headset on the other ear. X Press and hold the Mute & Volume button while headset is in idle mode – no active call or media reproduction. The direction of the button is changed. The voice prompt “Swap volume keys” is announced. 3s SDW 60 HS: Stereo channels left / right will be changed too.
20 Making calls Making calls During a call the dongle LED lights up blue and the headset LED lights up red. Making / ending a call Softphone x X Start or end the call via your softphone OR Press the hook button on the headset. Initiates a call: dongle LED lights up blue Ends a call* *To ensure that the headset is fully charged when needed: X Dock it to the charging cable or the optional charging stand CH 30 (see page 22).
21 Making calls Redialing* Softphone x 2x Redials the last number “Redialing” Cancels redialing * This feature is softphone dependent Managing a second call – second softphone Softphone 1 x Softphone 2 Active call x 2nd incoming call SDW D1 USB DECT dongle for IMPACT 5000 Series headsets 2x Accepts the incoming call and puts the active call on hold 1s Rejects the incoming call and continues the active call 2x Toggles between the active and held call
22 Additional functions Additional functions Verifying battery life You can retrieve information on the remaining battery life at any time except when you are on a call or listening to media playback: 1s X Press the hook button for 1 second. The remaining battery life is announced. Shortly before the rechargeable battery is about to run flat (15 minutes remaining) the voice prompt “recharge headset“ is announced.
23 Additional functions If you leave the DECT range 40 m In office buildings, the range between DECT headset and dongle is up to 40 m. If the audio quality deteriorates during a call or the link breaks down completely, the voice prompt “device disconnected” is announced in the headset. X Re-enter the radio range of the dongle to resume the call. If your softphone supports call control, the call will automatically be ended 60 seconds after leaving the radio range.
24 Additional functions Switching between DECT dongle and base station Your headset can be connected to either a DECT dongle or an IMPACT SDW 5000 base station. You can switch between these two devices when your headset is in idle mode – no active call or media reproduction. Switching from the base station to the dongle The headset needs to be paired to the dongle (see page 8). 3x “DECT dongle“ “Connected“ X Press the hook button 3 times. The voice prompt “DECT dongle” is announced in the headset.
25 Cleaning and maintaining the headset system Cleaning and maintaining the headset system CAUTION Liquids can damage the electronics of the product! Liquids entering the housing of the device can cause a short circuit and damage the electronics. X Keep all liquids far away from the product. X Do not use any cleansing agents or solvents. SDW 10 HS SDW 30 HS | SDW 60 HS X Only use a dry and soft cloth to clean the product.
26 Cleaning and maintaining the headset system Replacing / removing the headset‘s rechargeable battery The rechargeable battery may be replaced or removed by any qualified technician of your IT or Service department. X Visit www.eposaudio.com and check the Support pages to get these instructions. Updating the firmware of the products You can update the firmware of your headset and dongle by using the free EPOS Connect software (see page 7). 3x X Press the hook button.
27 If a problem occurs ... If a problem occurs ... Problem Possible cause Solution Link between headset and dongle cannot be established Headset is not paired with the dongle X Pair the dongle and your headset. Headset has been used with the base station before and searches for the base station instead of the dongle. X Switch to the dongle search.
28 Specifications Specifications DECT dongle SDW D1 USB Dimensions (W x H x D) 20.5 x 23 x 8.5 mm / 0.81 x 0.91 x 0.33 in Weight 5 g / 0.18 oz DECT frequency range European Union: 1880 – 1900 MHz United States: 1920 – 1930 MHz RF Output Power max. 100 mW (EIRP) Headset SDW 10 HS Dimensions (W x H x D) 50 x 25 x 140 mm / 1.97 x 0.98 x 5.51 in Weight with...
29 Specifications DSEA A/S Kongebakken 9, DK-2765 Smørum, Denmark www.eposaudio.com SDW D105/21, USB DECT dongle for IMPACT 5000 Series headsets Publ.
