EPOS Enterprise Solutions IMPACT Headset Solutions
IMPACT headset solutions 3 When talk matters Whatever your line of business, clear and seamless communication is essential for your success. We created this line of premium audio tools specifically for dynamic offices where professionals spend long durations on the phone, or for busy work environments where background noise can often be an issue.
IMPACT headset solutions 5 IMPACT Headset Solutions IMPACT 5000 Series DECT headsets IMPACT SD Series DECT headsets IMPACT D 10 Series DECT headsets The difference is crystal clear. When it comes to customer experience, great sound goes both ways. The IMPACT Line is designed to provide a level of audio quality that's unmatched in the industry, both for your team and your customers.
IMPACT headset solutions 7 IMPACT facts 72% Use a headset Most professionals working in a business that makes or takes a lot of calls – like call centres or sales departments – use a headset to do so; 72%* of them to be exact. That’s why a flawless communi cation experience is absolutely essential.
IMPACT headset solutions 9 IMPACT 5000 Series Designed for modern office professionals, IMPACT 5000 Series is a professional communication and collaboration hub offering users total flexibility in the office. All your devices connect seamlessly through one single headset system. Super wideband sound gives you a voice experience beyond conventional business standards, while advanced security features keep your conversations confidential.
Comparison overview IMPACT 5000 Series IMPACT headset solutions 11 IMPACT SDW 5066 IMPACT SDW 5065 IMPACT SDW 5064 IMPACT SDW 5063 IMPACT SDW 5036 IMPACT SDW 5035 IMPACT SDW 5034 IMPACT SDW 5033 IMPACT SDW 5016 IMPACT SDW 5015 IMPACT SDW 5014 IMPACT SDW 5013 EU 507022 506598 507010 506586 507018 506594 507006 506582 507014 506590 507002 506578 UK 507023 506599 507011 506587 507019 506595 507007 506583 507015 506591 507003 506579 US 507024 507000 507012 506588 507
IMPACT headset solutions 13 IMPACT SD Series Premium wireless DECT solution for all-day clear communication and wireless freedom with the choice of different wearing styles. The IMPACT SD Series of DECT wireless headsets has been designed to provide premium audio quality, iconic design and wearing comfort to demanding business and UC professionals. With a wide choice of lightweight comfortable wearing styles, professional users can choose their headset according to their personal needs.
Comparison overview IMPACT SD Series Art. no.
Comparison overview IMPACT D 10 Series IMPACT headset solutions 17 IMPACT D 10 Series The streamlined design of the IMPACT D 10 wireless DECT headsets makes no compromises when it comes to premium sound. IMPACT D 10 USB ML IMPACT D 10 PHONE EU 506416 506408 UK N/A 506409 US 506418 506410 AUS 506419 506411 Single-sided headset • • Headband • • Ear hook • • Neckband [•] [•] Art. no.
Comparison overview IMPACT MB Pro Series IMPACT headset solutions 19 IMPACT MB Pro Series Premium wireless Bluetooth® headsets for business professionals on the move who demand high quality audio for speaker and listener – and exceptional wearing comfort. Art. no.
IMPACT headset solutions 21 IMPACT 600 Series The IMPACT 600 Series headsets are wired premium headsets specifically designed for quality conscious contact center and office professionals requiring outstanding sound performance. The IMPACT 600 Series headsets offer superb sound in a high-quality durable design. All feature EPOS VoiceTM technology and ultra noise-cancelling microphones for an incredibly accurate and clear listening experience.
Comparison overview IMPACT 600 Series Art. no.
IMPACT headset solutions 25 IMPACT 200 Series The IMPACT 200 Series, our popular range of robust, wired headsets, has proven to be a lasting favorite with contact centers, offices and Unified Communication professionals around the world – and for good reason. In increasingly stressful workplaces, being able to hear and be heard clearly is critical to performance – and long-term comfort is essential for all day users to maintain their focus and energy.
Comparison overview IMPACT 200 Series Art. no. IMPACT headset solutions 27 IMPACT SC 260 USB MS II IMPACT SC 230 USB MS II IMPACT SC 260 USB IMPACT SC 230 USB IMPACT SC 268 IMPACT SC 238 IMPACT SC 262 IMPACT SC 232 IMPACT SC 260 IMPACT SC 230 506483 506482 504404 504403 508330 508329 504410 504409 504402 504401 Wearing style • Single-sided headset Double-sided heaset • Headband • • • • • • • • • • • • • • • • • • • • • • • • [•] [•] Mobile phone via 3.
Comparison overview IMPACT 100 Series IMPACT headset solutions 29 IMPACT 100 Series The IMPACT 100 Series headsets are specially designed as a deployment-friendly solution for enterprises transitioning from traditional telephony systems to Unified Communications. Both headsets offer EPOS VoiceTM technology and noise-cancelling microphone for a more natural listening experience and quality sound.
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • IMPACT SC 30 USB ML • IMPACT SC 45 USB MS • • • IMPACT SC 60 USB ML • • • IMPACT SC 75 USB MS • IMPACT SC 230 • IMPACT SC 260 • IMPACT SC 232 • IMPACT SC 262 • IMPACT SC 238 • Wired headset IMPACT SC 268 • IMPACT SC 230 USB • IMPACT SC 260 USB IMPACT D 10 PHONE • IMPACT SC 230 USB MS II IMPACT D 10 USB ML • IMPACT SC 260 USB MS II IMPACT SD Pro 1 PHONE • IMPACT SC 660 TC IMPACT SD Pro
Our Sound Technologies Innovation you can hear
IMPACT headset solutions 35 EPOS ActiveGard® technology Play sound without EPOS ActiveGard® Play sound with EPOS ActiveGard® Hearing protection During the course of a day, headset users may be exposed to seldom, but hazardous incoming noises that can be dangerous to their hearing. Technically referred to as a sound burst, this can potentially cause long-lasting damage to the human ear.
IMPACT headset solutions 37 Cutting edge microphone technology Super wideband audio technology Play sound with super wideband audio Play sound with SDW 5000 Series (Two mic. system) Play sound with wideband audio Play sound with DECT headset (One mic.) Play sound with narrowband audio Hear between the lines In our ongoing quest for an even better user listening experience, EPOS offers next generation sound quality with super wideband audio.
IMPACT headset solutions 39 Noise-cancellation technology Easy Disconnect feature Optimum speech clarity Flexible use To reduce background noise, filter out disturbing ambient noise and enable crystal clear telephone conversations, EPOS headsets have noise-cancellation technology incorporated in the microphones. Easy Disconnect (ED) is the plug that connects EPOS wired headsets to desk phones, mobile phones or a UC/Skype for Business solution via the correct bottom cable.
IMPACT headset solutions 41 EPOS Technology We divide our technologies into 3 subcategories: EPOS AITM, EPOS SoundTM and EPOS Voice™ to ensure a clear understanding of our technical spectrum at all ends. Our technologies span over the range of Artificial Intelligence to Sound Experience and Microphone Performance.
IMPACT headset solutions 43 EPOS Manager Enhance Business Performance Optimize your business and boost employee performance with a free, flexible and secure tool that manages your audio devices and analyzes their use. Get the latest firmware updates on your terms, improve productivity and minimize downtime. Asset Management Get the overview See all your devices on the dashboard; from headsets to speakerphones and even non-EPOS devices.
Service and Support Experience EPOS We’ve got you covered Try our audio solutions first hand EPOS Global Service and Support aims at providing a premium customer experience to all our customers across the world. With a standardized support process across all channels, we can guarantee a uniform, consistent, structured and high quality handling for all support requests, from either end user, resellers, distributors, country partners or subsidiaries, throughout the world.
IMPACT headset solutions 47 Glossary Sound Quality Super wideband audio technology operates in the extended frequency region from 100 Hz all the way up to 11.5 kHz. Because the human ear has a range that goes from 20 Hz up to 20 kHz, super wideband allows you to hear a more natural, rich sound, where subtle details encourage a fuller understanding of the spoken word. The IMPACT 5000 Series offers super wideband sound, letting you experience a voice quality beyond conventional business standards.
4 056 372 26 THE POWER OF AUDIO EPOS Group A/S Industriparken 27 2750 Ballerup, Denmark eposaudio.
