User's Manual
Where to Get Help
Help for Users in the U.S. and Canada
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit www.epson.com/support (U.S.), www.epson.ca/support (Canada), or www.epson.co
m.jm/support (Caribbean)
for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting
advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
❏ Product name
❏ Product serial number (located on a label on the product)
❏ Proof of purchase (such as a store receipt) and date of purchase
❏ Computer conguration
❏ Description of the problem
en call:
❏ U.S.: (562) 276-4382, 6 AM to 8 PM, Pacic Time, Monday through Friday, and 7 AM to 4 PM, Pacic Time,
Saturday
❏ Canada: (905) 709-3839, 6 AM to 8 PM, Pacic Time, Monday through Friday, and 7 AM to 4 PM, Pacic Time,
Saturday
Days and hours of support are subject to change without notice. Toll or long distance charges may apply.
Note:
For help using any other soware on your system, see the documentation for that soware for technical support.
Purchase Supplies and Accessories
You can purchase genuine Epson accessories at www.epson.com (U.S. sales) or www.epson.ca (Canadian sales).
You can also purchase accessories from an Epson authorized reseller. To nd the nearest one, call 800-GO-EPSON
(800-463-7766).
User's Guide
Where to Get Help
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