basics.
basics.book Page ii Tuesday, October 24, 2000 9:53 AM Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON scanner. EPSON is not responsible for any use of this information as applied to other scanners.
basics.book Page iii Tuesday, October 24, 2000 9:53 AM Contents A Complete Scanning Solution 1 Getting More Information Cautions, Notes, and Tips 1 2 Setting Up Your Scanner 3 Unpack Your Scanner Choose a Good Place for Your Scanner Unlock and Initialize the Scanner Connect the Scanner to Your Computer Install the EPSON TWAIN Driver If You’re Running Windows 98 . . . If You’re Running Windows Millennium Edition . . . If You’re Running Windows 2000 . . . If You’re Using a Macintosh . . .
basics.
basics.
basics.book Page 1 Tuesday, October 24, 2000 9:53 AM A Complete Scanning Solution Your EPSON Perfection® 1240U scanner is a professional-quality, 42-bit scanner packed with easy-to-use scanning features for business, home, or school. The “plug & play” USB connection is fast and easy with no extra hardware to install. Using EPSON’s ColorTrue® II Imaging System, the scanner captures your images with amazing detail and accurate colors.
basics.book Page 2 Tuesday, October 24, 2000 9:53 AM ■ Other Electronic Documents EPSON Smart Panel includes an electronic manual in the Adobe® Acrobat® PDF format. See page 25 for instructions on accessing and reading this manual. Your scanner or bonus software may also include electronic manuals or online help. If you need more information or have questions not covered in these resources, please see “Where To Get Help” on page 67.
basics.book Page 3 Tuesday, October 24, 2000 9:53 AM Setting Up Your Scanner Setting up your scanner is easy—just follow the simple steps in this book in the order listed below. 1. Unpack and choose a place for your scanner. 2. Unlock and initialize the scanner. 3. Connect the scanner to your computer. 4. Install the EPSON TWAIN driver. 5. Install the scanner and bonus software and view your electronic manuals.
basics.book Page 4 Tuesday, October 24, 2000 9:53 AM Your EPSON Perfection 1240U PHOTO also includes the items shown here. You can store the transparency unit in the packing materials when you are not scanning transparencies. transparency unit and film holders Adobe Photoshop LE CD-ROM Choose a Good Place for Your Scanner Here are some points to consider: ■ Place the scanner on a flat, stable surface. If the scanner is tilted, it can’t operate properly.
basics.book Page 5 Tuesday, October 24, 2000 9:53 AM Unlock and Initialize the Scanner Before connecting the scanner to a power source, you must release the transportation lock on the back of the scanner. Before connecting the scanner to your computer, follow the steps below to make sure the scanner is operating properly. 1. Slide the transportation lock to the right; this releases the scanner carriage. 2. Locate the AC adapter and power cord supplied with your scanner.
basics.book Page 6 Tuesday, October 24, 2000 9:53 AM The scanner lamp comes on when it is plugged in, but goes into sleep mode when it has not been used for 15 minutes. The lamp comes back on when you scan. Unplug the scanner when you have finished using it. If you need to plug the scanner back in after unplugging it, wait at least 10 seconds before plugging it back in. Rapidly plugging in and unplugging the scanner can damage it.
basics.book Page 7 Tuesday, October 24, 2000 9:53 AM Your system may not work correctly if you use a USB cable other than the one supplied by EPSON or if you connect your scanner through more than one hub. For Macintosh® users: If you connect the scanner before installing the software, a message appears telling you that the scanner driver needs to be installed (Mac OS® 8.X), or a message appears to prompt you to download the scanner driver from the Internet (Mac OS 9).
basics.book Page 8 Tuesday, October 24, 2000 9:53 AM If You’re Running Windows 98 . . . You may be asked to insert your Windows 98 operating system CD-ROM during the scanner installation. Please have this CD-ROM handy, in case it is needed. If you don’t have your Windows CD-ROM, see page 57 in “Problem Solving.” 1. Make sure your scanner is plugged into a power source and connected to your computer; then turn on your computer. The Add New Hardware Wizard screen appears. 2.
basics.book Page 9 Tuesday, October 24, 2000 9:53 AM 5. Browse to the \TWAIN 5\Win98 folder on the CD-ROM, then click OK. 6. When you return to the Add New Hardware Wizard, click Next. 7. Windows finds the driver for your scanner and you see this screen: Click Next. 8. Depending on your system, you may be asked to insert the Windows 98 CD-ROM. After inserting the CD-ROM, click OK.
basics.book Page 10 Tuesday, October 24, 2000 9:53 AM 9. After the scanner software installation is complete, the Screen Calibration utility automatically starts. For the best results from an EPSON ink jet printer, leave the default setting of 1.8. If you are using a different printer or your printouts don’t match what you see on screen, you can change the setting. Move the slider to the right or left until the shades of the horizontal gray stripes appear similar. View the screen from a short distance.
basics.book Page 11 Tuesday, October 24, 2000 9:53 AM If You’re Running Windows Millennium Edition . . . 1. Make sure your scanner is plugged into a power source and connected to your computer; then turn on your computer. The Add New Hardware Wizard screen appears. 2. Insert the scanner software CD-ROM in the CD-ROM or DVD drive. 3. Select Specify the location of the driver, then click Next. 4. Select Search for the best driver for your device and Specify a location, then click Browse. 5.
basics.book Page 12 Tuesday, October 24, 2000 9:53 AM 6. When you return to the Add New Hardware Wizard, click Next. 7. Windows finds the driver for your scanner and you see this screen: Click Next. 8. After the scanner software installation is complete, the Screen Calibration utility automatically starts. For the best results from an EPSON ink jet printer, leave the default setting of 1.8.
basics.book Page 13 Tuesday, October 24, 2000 9:53 AM 10. Click Finish to exit the Add New Hardware Wizard. 11. Now you can install the rest of your software (see page 19) and view your electronic manuals (see page 23). If You’re Running Windows 2000 . . . 1. Make sure your scanner is plugged into a power source and connected to your computer; then turn on your computer. The Found New Hardware Wizard screen appears. 2. Insert the scanner software CD-ROM in the CD-ROM or DVD drive, then click Next. 3.
basics.book Page 14 Tuesday, October 24, 2000 9:53 AM 4. Uncheck the Floppy disk drives and CD-ROM drive options and check Specify a location. Then click Next. 5. Click Browse. 6. Browse to the \TWAIN 5\WIN2000 folder on the CD-ROM drive; then click Open. 7. Click OK to continue with the installation.
basics.book Page 15 Tuesday, October 24, 2000 9:53 AM 8. Then click Next. 9. When this screen appears, click Yes. 10. After the scanner software installation is complete, the Screen Calibration utility automatically starts. For the best results from an EPSON ink jet printer, leave the default setting of 1.8. If you are using a different printer or your printouts don’t match what you see on screen, you can change the setting.
basics.book Page 16 Tuesday, October 24, 2000 9:53 AM 12. Click Finish to exit the Found New Hardware Wizard. 13. If you see this screen, click Yes to restart your computer. 14. Now you can install the rest of your software (see page 19) and view your electronic manuals (see page 23).
basics.book Page 17 Tuesday, October 24, 2000 9:53 AM If You’re Using a Macintosh . . . Before installing any software, check the Apple® web site for any updates to your operating system. 1. Make sure your scanner is plugged into a power source and connected to the computer. Then turn on your Macintosh and turn off any virus protection programs. If you see a message stating that you need to install the software for your scanner, click Cancel and continue with step 2 (if you are using OS 8.
basics.book Page 18 Tuesday, October 24, 2000 9:53 AM 6. When the EPSON TWAIN 5 Installer screen appears, click Install for the default installation. 7. When the scanner software installation is complete, you see this screen: Click Restart. The Screen Calibration utility starts. (Your Macintosh will not restart until after you calibrate your screen.) 8. For the best results from an EPSON ink jet printer, leave the default setting of 1.8.
basics.book Page 19 Tuesday, October 24, 2000 9:53 AM Install the Scanner Software and Bonus Software Now that you’ve installed EPSON TWAIN, you’re ready to install the rest of the software on the CD-ROM. Before you begin, make sure any virus protection programs are turned off. Be sure to install EPSON Smart Panel, ScanSoft™ TextBridge® Pro, and Adobe PhotoDeluxe to take advantage of your scanner’s one-touch scanning buttons. For instructions on installing Adobe PhotoDeluxe, see page 22.
basics.book Page 20 Tuesday, October 24, 2000 9:53 AM 4. Click Scanner Software. The Scanner Software screen appears. 5. Click EPSON Smart Panel. 6. Click the Install button and follow the instructions on the screen to install EPSON Smart Panel. 7. When the installation is complete, you return to the EPSON Smart Panel install screen. Click Back. If the EPSON Smart Panel folder is open, close or minimize the folder so you can continue with the software installation. 8.
basics.book Page 21 Tuesday, October 24, 2000 9:53 AM 13. Click the application name for the program you want to install (the example shown is for EPSON Software™ Film Factory™). 14. The install screen appears for the application you selected. Click the Install button to install the selected software. (You can skip the installation by clicking the Back button.) 15. If the application requires a restart, go back to step 12 after restarting to install another application.
basics.book Page 22 Tuesday, October 24, 2000 9:53 AM Install Adobe PhotoDeluxe Adobe PhotoDeluxe is included on a separate CD-ROM. Follow these steps to install PhotoDeluxe. Windows 1. Insert the PhotoDeluxe CD-ROM in your CD-ROM or DVD drive. 2. Double-click My Computer, then double-click the CD-ROM icon. 3. Open the English\Install folder and double-click Setup.exe. 4. Follow the instructions on the screen and then restart your computer. Macintosh 1.
basics.book Page 23 Tuesday, October 24, 2000 9:53 AM Viewing Your Electronic Manuals You always have easy access to your electronic manuals—just go to the Main Menu screen on your scanner software CD-ROM and click Electronic Documentation. Viewing Your HTML Reference Guide Your scanner software CD-ROM includes an electronic Reference Guide for your scanner. The manual is in HTML format, so you need a browser—such as Internet Explorer 3.0 or later or Netscape Navigator™ 3.0 or later—to view it.
basics.book Page 24 Tuesday, October 24, 2000 9:53 AM 3. The Main Menu appears. Click Electronic Documentation. 4. At the next screen, click View Reference Guide. 5. You see this screen: You can either view the guide from the CD-ROM (View Reference Guide) or copy it to your hard drive (Install Reference Guide) and view it from there. For details on viewing the guide, see below.
basics.book Page 25 Tuesday, October 24, 2000 9:53 AM When you first open the Reference Guide, you see this screen: Click a topic on the left to expand the table of contents . . . then click the topic you want to view. If you see an icon in place of a graphic when viewing your Reference Guide in Netscape Navigator, click the Reload button to load the graphic.
basics.book Page 26 Tuesday, October 24, 2000 9:53 AM For guidelines on viewing your electronic manuals using Acrobat Reader, see “Navigating a PDF Manual” below. Your Bonus software may also include electronic manuals in PDF format. After installing the software, check its program folder to see if an electronic manual is available.
basics.book Page 27 Tuesday, October 24, 2000 9:53 AM Scanning from Start to Finish Scanning with the EPSON Perfection 1240U lets you turn pictures and text into digital files on your computer just by pressing the ] Start, t Copy, or s Scan button on your scanner. You can use the buttons in conjunction with the EPSON Smart Panel, which has a convenient on-screen control panel. Then you can e-mail the files, display them on your web site, or use them to create projects that you can print out.
basics.book Page 28 Tuesday, October 24, 2000 9:53 AM Using the Scanner Buttons The scanner’s ] Start, t Copy, and s Scan buttons let you perform one-touch scanning with EPSON Smart Panel and assigned applications. With one-touch scanning, you can load a document on the scanner, press a button, and watch as Smart Panel starts and then opens EPSON TWAIN and your assigned application automatically. Your document is automatically scanned into the assigned application.
basics.book Page 29 Tuesday, October 24, 2000 9:53 AM Using EPSON Smart Panel Follow these steps to use EPSON Smart Panel to scan your document or photo: 1. Place your original document face down on the document table, as described on page 27. 2. Do one of the following to open the EPSON Smart Panel: ■ Press the ] Start button on your scanner. ■ In Windows, click the ■ On a Macintosh, open the Apple menu and select EPSON SMART PANEL. Smart Panel icon on the Windows taskbar.
basics.book Page 30 Tuesday, October 24, 2000 9:53 AM 3. Click the icon for your desired scanning application. The window for that application appears and lets you adjust settings for your scan. Follow the on-screen steps for each application. If you select Copy or Photo Print, make sure your printer is turned on and the correct paper type and size is loaded in your printer. You can use Photo Print only with an EPSON Stylus® Color or EPSON Stylus Photo printer.
basics.book Page 31 Tuesday, October 24, 2000 9:53 AM 2. Open EPSON Smart Panel, if it isn’t already open. 3. From the pull-down menu in the bottom left, select Scan to OCR. The ] Start button icon appears next to Scan to OCR. 4. Click the Scan to OCR icon. The Scan to OCR window opens. 5. Click Preview.
basics.book Page 32 Tuesday, October 24, 2000 9:53 AM 7. Click Scan. The scanner scans your document and you see the Recognize screen. ■ Select a language for the documents that you’ll be scanning. ■ Select the OCR engine that you want to use to recognize and convert the text. If you select Presto! OCR, you can click the Options button and set up additional options. TextBridge Pro does not work with EPSON Smart Panel on Macintosh systems.
basics.book Page 33 Tuesday, October 24, 2000 9:53 AM 8. Click Recognize. The OCR engine recognizes the text. Then you see a screen that lets you choose how you want to save or open the text. 9. To save your documents without opening them, click Save. Enter a name and folder in the File Name and Path box, or leave the default name. For multiple documents, each file is assigned the file name you select with a new number. Select one of the available formats for saving your file: TXT, RTF, HTML, or PDF.
basics.book Page 34 Tuesday, October 24, 2000 9:53 AM Scanning a Document to E-mail You can scan photos or documents and then attach the resulting files to an e-mail message. Follow these steps to scan to e-mail: 1. Open the EPSON Smart Panel: In Windows, click the Smart Panel icon on the Windows taskbar. On a Macintosh, click the Apple menu icon, then click EPSON SMART PANEL. 2. Click the Scan to E-mail icon. 3.
basics.book Page 35 Tuesday, October 24, 2000 9:53 AM Scanning and Copying This example explains how to scan and print a document using the t Copy button, EPSON Smart Panel’s Copy utility, and an EPSON ink jet printer. 1. Make sure your printer is turned on and paper is loaded. 2. Place your document on the document table, as described on page 27. 3. If you want to change the default settings, open Smart Panel and the Copy utility, then change your settings. Otherwise, skip to step 4.
basics.book Page 36 Tuesday, October 24, 2000 9:53 AM Scanning for Creativity This example explains how to scan a photograph using the Scan button, EPSON Smart Panel’s Scan for Creativity, and PhotoDeluxe. If you haven’t already installed PhotoDeluxe, see page 22 for instructions. 1. Place your document on the document table, as described on page 27. 2. Press the s Scan button on your scanner. EPSON Smart Panel Scan for Creativity opens in the background.
basics.book Page 37 Tuesday, October 24, 2000 9:53 AM Scanning with EPSON TWAIN Scans are performed from within a host application—the application into which you plan to import the scanned image or document, such as Adobe PhotoDeluxe or other TWAIN-compliant program. You have to start this application before you can access EPSON TWAIN, your scanner software. Once you’ve started your application, you need to select the scanner “source” you want to scan with.
basics.book Page 38 Tuesday, October 24, 2000 9:53 AM 3. Make sure EPSON TWAIN 5 is highlighted and click Select or OK. You can also access EPSON TWAIN from EPSON Smart Panel; click the TWAIN button on the scan settings screen. Using EPSON TWAIN Once EPSON TWAIN 5 is selected, you can start scanning from your application. Follow these steps to make manual settings in EPSON TWAIN: 1. Start EPSON TWAIN for scanning.
basics.book Page 39 Tuesday, October 24, 2000 9:53 AM You see the following window: 3. Click Manual Mode. The EPSON TWAIN 5 window opens: 4. Select the type of image (such as Color Photo or Line Art) and final output destination (such as Screen/Web or Laser Printer) from the Image Type and Destination menus.
basics.book Page 40 Tuesday, October 24, 2000 9:53 AM 5. Click the Preview icon to preview your scan. You see a preview of your scan in the preview area on the right side of your screen. 6. Click the Scan button to scan your image. The indicator light on the top of the scanner blinks for several seconds while it’s scanning. In a few moments, the scanned image is imported into your application. 7. Click Close to close the EPSON TWAIN window.
basics.book Page 41 Tuesday, October 24, 2000 9:53 AM Selecting TWAIN Settings The illustration below shows the different settings you can adjust in the EPSON TWAIN window, and the preferred order you should adjust them in. Detailed descriptions are given in your electronic Reference Guide.
basics.book Page 42 Tuesday, October 24, 2000 9:53 AM Tips for Getting the Best Scan Getting the best scan possible depends on several factors, including the quality of your original and the resolution you select. The better your original is, the better your scan will be. While you can make some corrections in your scanning software, you’ll need to do major photo retouching in a program such as Adobe PhotoDeluxe or Adobe Photoshop to correct or mask problems such as a coffee stain on the original image.
basics.book Page 43 Tuesday, October 24, 2000 9:53 AM Selecting Resolution Resolution refers to how many dots per inch (dpi) or dots per centimeter (dpcm) your image contains. The best resolution for a scanned image depends on the type of image you’re scanning and your final output device. As a rule of thumb for most images except line art, use a scanning resolution that is approximately one third of your output resolution.
basics.book Page 44 Tuesday, October 24, 2000 9:53 AM Scanning Something That Doesn’t Fit Under the Document Cover The self-adjusting scanner cover allows you to place thick documents on the document table glass without removing the cover. If your document is too thick to fit under the cover— such as a photo in an album—you can remove the document cover. To do this, simply raise the document cover, then lift the back of the document cover straight up.
basics.book Page 45 Tuesday, October 24, 2000 9:53 AM Using the Transparency Unit This section includes basic information on installing and using the transparency unit (B813172) for the EPSON Perfection 1240U. The transparency unit, also referred to as the film adapter, lets you scan negative or positive film strips and slides on your scanner. The transparency unit is included with the EPSON Perfection 1240U PHOTO scanner.
basics.book Page 46 Tuesday, October 24, 2000 9:53 AM 4. Place the transparency unit on the document table glass so that the hinges face the rear of the scanner and it fits on the document table glass. 5. Connect the transparency unit connector (the arrow on the connector faces up) to the scanner’s option interface. 6. Turn on the transparency unit. 7. Connect the scanner to a power source. For information on loading transparencies and selecting driver settings, see the following sections.
basics.book Page 47 Tuesday, October 24, 2000 9:53 AM You can load transparencies in the film holders or you can place them directly on the document table, as described in the following sections. Three film holders are included with the transparency unit. To place film in the holders, see the instructions for the type of film you’re scanning. To remove a film holder from the document table, lift it out by its tab. Hold the film by the edges or use gloves.
basics.book Page 48 Tuesday, October 24, 2000 9:53 AM Loading Brownie Size Film Brownie size film is 2.4 × 3.5 inches (6 × 9 cm). Insert the film in the Brownie size film holder, base side facing down. Then place the film holder on the document table. Align the upper left corner of the film holder with the upper left corner of the transparency unit. Loading 4 x 5 inch Film Insert film in the 4 × 5 inch film holder, base side facing down. Then place the film holder on the document table.
basics.book Page 49 Tuesday, October 24, 2000 9:53 AM Loading Slides and Film Directly on the Document Table Hold the film by the edges or use gloves. Touching the film surface with bare hands can leave fingerprints or other marks on the film. You can scan slides and film strips in the 4 × 5-inch (101.6 × 127 mm) scanning area of the transparency unit. You can use film holders (as described in the previous sections) or place them directly on the document table. Follow the steps on the next page.
basics.book Page 50 Tuesday, October 24, 2000 9:53 AM 2. Load the slide or film with the base side down on the scanner’s document table in the transparency unit window, as shown below. 3. Close the transparency unit. Leave the narrow calibration window uncovered, otherwise the colors in your scans will be affected. Make sure the unit is completely closed, otherwise an option error results and you will not be able to scan the document or get correctly colored images.
basics.book Page 51 Tuesday, October 24, 2000 9:53 AM Selecting Settings In EPSON TWAIN, select TPU - neg. Film or TPU - pos. Film as the Document Source setting, depending on the type of film (35 mm film strips or slides) you are scanning. When previewing images of negatives scanned using a film holder, the color may appear odd. To see the correct color, click and drag the mouse over the image area, then click the Zoom Preview button.
basics.book Page 52 Tuesday, October 24, 2000 9:53 AM Removing the Transparency Unit Follow these steps to remove the transparency unit: 1. Turn off the transparency unit. 2. Remove any film holders or film from the document table. 3. Unplug the transparency unit connector from the scanner’s option interface. 4. Store the transparency unit and film holders in their original packaging. 5. Reattach the document cover as described on page 44.
basics.book Page 53 Tuesday, October 24, 2000 9:53 AM Scanner Maintenance This section gives you basic maintenance instructions and tells you how to transport your scanner safely. Cleaning the Scanner To keep your scanner operating at its best, you should clean it periodically. Before cleaning, unplug the power cord. Use a soft cloth to clean the outer case with mild detergent dissolved in water. If the document table glass gets dirty, clean it with a soft, dry cloth that is free of lint.
basics.book Page 54 Tuesday, October 24, 2000 9:53 AM Transporting the Scanner When you transport the scanner a long distance or store it for an extended time, follow the steps below to secure the carriage. 1. Remove any optional equipment and replace the document cover. 2. Plug in the scanner and AC adapter and wait until the carriage moves to the home position (toward the back of the scanner). home position 3. Disconnect the USB cable from the scanner. 4.
basics.book Page 55 Tuesday, October 24, 2000 9:53 AM Problem Solving This chapter gives you the basics for diagnosing and solving scanner problems. For illustrations identifying the scanner parts, see the inside back cover of this manual. For more troubleshooting tips, see the “Troubleshooting” section of your electronic Reference Guide. Scanner Light and Buttons The scanner has one light and three buttons. The tables on the next page provide details about the light status and button functions.
basics.book Page 56 Tuesday, October 24, 2000 9:53 AM The light indicates the status of the scanner. If an error occurs, the scanner stops operating and the light shows the type of error. Scanner light Light Color Status Slowly flashing Green The scanner is initializing or is busy scanning. On Green The scanner is ready to scan images. On Red The scanner has received incorrect commands from your scanning software. When this error occurs, try to rescan the document.
basics.book Page 57 Tuesday, October 24, 2000 9:53 AM Problems and Solutions If you’re having problems, this section answers some of the most common questions. Setup Problems Your system doesn’t recognize the scanner. ■ Make sure your scanner is plugged into a power source. If you opened your host application before you plugged in your scanner, close your application and reopen it. ■ Check the cable connection or try using another USB cable.
basics.book Page 58 Tuesday, October 24, 2000 9:53 AM ■ This may also be due to the power saving function (sleep mode); if the scanner doesn’t receive any commands after ten minutes, it turns off the lamp. The lamp comes back on when you scan. The scanner doesn’t scan. 58 ■ Make sure you selected EPSON TWAIN 5 as your scanner source. ■ Wait until the fluorescent lamp stays on (ready for scanning). You may need to preview your scan to make the lamp come on.
basics.book Page 59 Tuesday, October 24, 2000 9:53 AM Software Problems any open applications, including screen savers and virus protection programs. If you are scanning a large image or scanning at a high resolution, your computer may not have enough memory to process the image. You can’t open the EPSON TWAIN driver. ■ Check the cable connection. Also, make sure the scanner’s light is on. Try restarting your computer. ■ Check that your system recognizes your scanner.
basics.book Page 60 Tuesday, October 24, 2000 9:53 AM You need to reinstall EPSON TWAIN in Windows. You must first uninstall your scanner as described above. 1. Insert your scanner CD-ROM in your CD-ROM drive. 2. Double-click My Computer, then double-click the CD-ROM icon. The CD-ROM window opens. Double-click EPSON. You’ve uninstalled and reinstalled EPSON TWAIN in Windows, but you get error messages when you scan. Be sure you uninstalled and reinstalled your scanner as described above.
basics.book Page 61 Tuesday, October 24, 2000 9:53 AM Scanning Problems The file size is too big. Adjust your scan settings. Try selecting a lower resolution (dpi), or scan only part of the image. Your scanned image is faint or has gaps. ■ Check the brightness setting. Decrease the software or driver’s brightness setting. ■ Try adjusting the Gamma setting. ■ Check the condition of your original. If the document is damaged, dirty, or wrinkled, these imperfections will show up in your scan.
basics.book Page 62 Tuesday, October 24, 2000 9:53 AM Your scanned image is blurred or distorted. 62 ■ Check the position and condition of your document. Make sure the document is placed flat against the scanner’s document table glass. If only part of the image is blurred, part of your document may be wrinkled or warped. ■ Make sure the document table glass is clean. ■ Make sure the scanner is not tilted or placed on an unstable or uneven surface. Problem Solving Your image scans at an angle.
basics.book Page 63 Tuesday, October 24, 2000 9:53 AM The edges of the document are not scanned. ■ ■ ■ Check the position of your source document. Adjust your document’s position so that the image is within the glass area. The document table has non-readable areas around the edges. If part of your document extends beyond the maximum limits marked on the document table edge guides, you may have to reposition your document so that the image you want to scan is within the readable area.
basics.book Page 64 Tuesday, October 24, 2000 9:53 AM ■ The dark area around film, such as the frame of the film holder, is perceived as white—altering the exposure of the scanning area and causing your scans to appear darker. Set the correct color by adjusting the marquee or frame border and then adjusting the exposure. See your electronic Reference Guide for details. The color is patchy or distorted at the edges of the image. 64 ■ Make sure your document if flat.
basics.book Page 65 Tuesday, October 24, 2000 9:53 AM ■ Because your monitor and printer use different technologies to represent colors, your printed colors cannot exactly match the colors you see on your monitor screen. Your software may not have sufficient color matching and color management features, or these components of your software may not be correctly installed. (See your software, monitor, and computer manuals for information on color matching and calibration.
basics.book Page 66 Tuesday, October 24, 2000 9:53 AM Lines appear in the scanned image when using the transparency unit. You cannot print your image or the printout is garbled. Dust in the transparency unit’s calibration window will result in a vertical line in the scanned image. ■ Your image file size may be too large. Confirm that the computer has enough memory for your software.
basics.book Page 67 Tuesday, October 24, 2000 9:53 AM Where To Get Help EPSON Technical Support EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table: Service Access World Wide Web From the Internet, you can reach EPSON Support at http://support.epson.com.
basics.book Page 68 Tuesday, October 24, 2000 9:53 AM You can purchase genuine EPSON supplies and accessories from the EPSON Store at (800) 873-7766 or visit our web site at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral. If you need help using another manufacturer’s software with an EPSON product, see the documentation for that software for technical support information.
basics.book Page 69 Tuesday, October 24, 2000 9:53 AM Requirements and Notices This chapter includes system requirements, safety instructions, and other important information about your EPSON Perfection 1240U. System Requirements The minimum system requirements for Windows and Macintosh are listed below. For optimum performance, a faster processor and more memory are recommended. If you are scanning high-resolution images, you need more than the minimum available hard disk space and memory listed.
basics.book Page 70 Tuesday, October 24, 2000 9:53 AM Macintosh You cannot use a serial interface to connect the scanner. ■ Available USB port or self-powered hub connection ■ Apple® Macintosh computer (G3, G4, or iMac™) with built-in USB port, running Mac® OS 8.5.1 or later Check the Apple website for any updates to your operating system.
basics.book Page 71 Tuesday, October 24, 2000 9:53 AM ■ If you are not going to use the scanner, be sure to unplug the AC adapter from the electrical outlet. ■ Be sure your AC power cord meets the relevant local safety standards. ■ Power-supply cords should be protected from abrasion, cuts, crimping and kinking. Be sure to place your cords to avoid any damage. Do not place objects on top of the power cord and the AC adapter or allow the power cord to be stepped on or run over.
basics.book Page 72 Tuesday, October 24, 2000 9:53 AM ENERGY STAR Compliance As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The EPA ENERGY STAR office equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, and copiers in an effort to reduce air pollution caused by power generation.
basics.book Page 73 Tuesday, October 24, 2000 9:53 AM Declaration of Conformity According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers: We: EPSON America, Inc. Located at: MS 6-43 3840 Kilroy Airport Way Long Beach, CA 90806-2469 Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device.
basics.book Page 74 Tuesday, October 24, 2000 9:53 AM part, the item replaced becomes EPSON property. The replacement unit may be new or refurbished to the Epson standard of quality, and at Epson’s option, the replacement may be another model of like kind and quality. Epson’s liability for replacement of the covered product will not exceed the original retail selling price of the covered product.
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