User`s guide
172 Solving Problems
■ Try adjusting the Brightness and Contrast settings on the Image 
menu.
■ Check your computer display settings to correct the color balance.
■ The projector’s lamp may need to be replaced. See page 156 for 
instructions.
■ Make sure the correct input signal is selected in the Signal menu 
(see page 125).
There is no sound, or the sound is not loud enough.
■ Use the Volume buttons on the remote control to adjust the 
volume, or adjust the 
Volume setting in the Settings menu (see 
page 126).
■ Make sure A/V Mute is not enabled. (The A/V Mute button may 
have been pressed.) 
■ Make sure the A/V mute slide (lens cover) is open.
■ If your presentation includes computer audio, make sure the 
volume control on your computer is not turned all the way down 
or muted. In Windows, you may be able to check this by clicking 
the volume control in your Windows system tray (lower right 
corner of the screen). On a Mac, you may be able to adjust the 
volume from your menu bar (top right corner of the screen) or via 
the volume control function keys.
■ If you’re using a DVD player or other video source, make sure the 
cables are connected correctly, as described on page 48.
■ If you’re using a computer audio cable, make sure it is connected 
to your computer’s  headphone jack or   audio out jack. 
Connect the other end to the projector’s 
Audio1 port when the 
computer’s video cable is connected to the 
Computer1 port. 
Otherwise, connect the cable to 
Audio2 if you’re using 
Computer2 for the computer’s video connection. 










