User`s guide

viii

R4C4590

Rev. C

A5 size USERS.TOC

10/30/00 Pass 1

Proof Sign-off:

Takahashi, Kono _______

Takahashi _______

Hoadley _______

Chapter 5 Troubleshooting

Using the Error Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Problems and Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Power supply problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Single-sheet paper loading or feeding problems . . . . . . . . 5-6

Continuous paper loading or feeding problems . . . . . . . . 5-8

Printing position problems . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

Printing or printout quality problems . . . . . . . . . . . . . . . . . 5-11

Clearing Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16

Aligning Vertical Lines in Your Printout . . . . . . . . . . . . . . . . . . . 5-17

Printing a Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18

Printing a Hex Dump. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19

Appendix A Enhancing Your Printer With Options

Cut-Sheet Feeders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Installing the cut-sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . A-3

Loading paper from the cut-sheet feeder. . . . . . . . . . . . . . . A-6

Switching between the tractor and the cut-sheet feeder . . A-13

Loading paper manually from the paper guide . . . . . . . . . A-14

Roll Paper Holder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-15

Installing the roll paper holder . . . . . . . . . . . . . . . . . . . . . . . A-15

Loading a roll of paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-17

Removing roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-18

Optional interface cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-19

Installing an interface card. . . . . . . . . . . . . . . . . . . . . . . . . . . A-20

Appendix B Cleaning and Transporting the Printer

Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3