Camcorder User Manual

Maintenance and Troubleshooting
A-8
Solving Connection and Software
Problems
If you are having trouble connecting your camera to a
computer or video device, or installing or using the software,
check the suggestions below:
Nothing appears on the television or the sounds don’t play
when you connect your camera to it.
◗ Make sure the video and audio cables are connected
correctly, as described on page 14-10, and the camera
and TV are turned on.
◗ Make sure your camera dial is set to
.
◗ If your TV has both Video and S-Video modes, make
sure it is set to Video mode. See the manual for your
television if you need help.
◗ Check your batteries and make sure they’re installed
correctly. Recharge or replace the batteries if necessary.
◗ Make sure your camera is set to the correct broadcast
signal system (see page 14-12). Also see your television’s
documentation for possible solutions.
◗ Check your playback settings to make sure the sound
setting is turned on (see Chapter 6).
You get an error message when you try to transfer your
pictures to the computer.
◗ Make sure the cable is connected correctly as described
in Chapter 9.
◗ Make sure your camera is turned on and the batteries
have enough power.
◗ Check the serial port settings in your Image Expert or
EPSON Photo!3 software. You may need to change the
Port and Speed serial connection settings to
Auto
.
◗ If you’re using a Windows system and have trouble
connecting to the COM port, check the computer’s
COM port settings. Make sure the port is properly
configured and that the Base I/O port address and the
Interrupt Request Number (IRQ) assigned to the port
are not in conflict with any other devices.
Capella.book Page 8 Thursday, April 20, 2000 4:21 PM