Camcorder User Manual

Maintenance and Troubleshooting
A-9
◗ Check the port setting in your Windows Control Panel.
You may need to set your port to a faster speed, lower
the FIFO buffer size (advanced serial port
configuration), or adjust the speed in your software. See
“Adjusting Camera Settings From Your Computer” on
page 13-5 for more information.
◗ If you’re using a Macintosh and the camera is sharing a
serial port with another device, turn AppleTalk off.
◗ If your camera is connected to a USB hub, try
connecting the camera directly to your computer.
◗ Make sure you don’t have more than one of the
following open at the same time: Image Expert, EPSON
Photo!3, EPSON Auto Downloader, EPSON Photo!
Print2 Launcher, Camio Viewer, EPSON Photo!3
TWAIN.
You get a “The Camera Is Not Responding” error message
(or a similar error message) when you’re using your
PhotoPC 3000Z software with the camera connected to
your computer.
◗ Make sure the cable is connected correctly as described
in Chapter 9. Also make sure your camera is not turned
off and the batteries have power.
◗ Check the serial port settings in your Image Expert or
EPSON Photo!3 software. You may need to change the
Port and Speed serial connection settings to
Auto
.
◗ If you were able to use the camera with the computer
previously and then changed or added other settings on
your system, you may have a COM port conflict. Try
using a different COM port or reconfiguring the COM
port settings. (See your Windows documentation for
instructions.) If you were not able to use the camera
with your computer previously, you may have an
inoperable serial cable. Try using another cable.
◗ If your camera is connected to a USB hub, try
connecting the camera directly to your computer.
Capella.book Page 9 Thursday, April 20, 2000 4:21 PM