Camcorder User Manual

Maintenance and Troubleshooting
A-12
When you upload pictures to a memory card in your
computer, your system appears to hang.
◗ Check the status bar at the bottom of your screen. If it
shows that the transfer is complete, your system is
operating correctly. You may have to click your mouse
to change the hourglass icon to a normal pointer.
When you copy image files from your computer to a
CompactFlash memory card in your PCMCIA drive, the
camera can’t access the images.
◗ You can’t use this method to upload pictures to the
camera. You have to use the EPSON File Converter
to convert your images and EPSON Photo!3 to upload
your images.
You can’t install software or USB drivers in Windows 2000
or Windows NT.
◗ If you see an error message or the software doesn’t install
correctly, you may not have software installation
privileges. Contact your System Administrator.
◗ In Windows 2000, do not select
Block
under
Control
Panel
>
System
>
Hardware
>
Driver Signing
, or
your driver installation will not be completed. Select
Ignore
or
Warn
instead.
◗ In Windows 2000, if you see a Digital Signature Not
Found screen, click
Yes
to continue with the
installation. (See page 9-9 for details.) If you select
No
,
your camera’s USB installation won’t be completed.
You can’t play video clips on your computer.
◗ Make sure you have QuickTime installed on your
computer. You should have installed it when you
installed Image Expert. See Chapter 9.
You can’t insert video clips into your application.
◗ Some applications may not recognize the camera’s movie
file format. If you upgrade your QuickTime Player to
QuickTime Pro, you can use that program to save your
file in a format that your application recognizes. Go to
http://www.apple.com/quicktime/
on the Internet
for details.
Capella.book Page 12 Thursday, April 20, 2000 4:21 PM