Camcorder User Manual

Maintenance and Troubleshooting
A-13
You can’t download video clips, photos, or sounds with
Auto Downloader.
◗ You can select which of these files you download in the
Auto Downloader Settings window. Open the Settings
window and make sure all the file types you want to
transfer are selected. See page 10-7 for detailed
instructions on setting up Auto Downloader.
You can’t find your photos on the hard drive.
◗ If you are using the EPSON Photo! Print2 Launcher,
your photos aren’t stored on your hard drive, only
opened temporarily. Download your photos from the
camera, as described in Chapter 10.
Image Expert doesn’t recognize the camera.
◗ If you have a version of Image Expert from a different
camera, printer, or other product, make sure you install
the version of Image Expert included on your PhotoPC
3000Z Software CD-ROM and use it when you are
connecting to your camera. The correct version is named
Image Expert - PhotoPC 3000Z (version 1.8.7).
Solving Picture Problems
If you’re not satisfied with some of the pictures you get from
the PhotoPC 3000Z, you may need to adjust some of the
camera settings. Read the suggestions below.
Your pictures display poor image quality on the screen or
when you print them out.
◗ PhotoPC 3000Z captures images in 24-bit color
(16.7 million colors). Your pictures will not display
maximum image quality if your monitor or computer’s
video controller doesn’t support this color depth. You
may need to upgrade your system to achieve the best
possible image quality.
◗ If your pictures look better on the screen than when you
print them out, you may need to upgrade your printer.
An EPSON Stylus

ink jet printer, for example,
provides excellent image quality. Also see your printer
manual to change your print settings, if necessary.
Capella.book Page 13 Thursday, April 20, 2000 4:21 PM