Personal Computer User Manual

Software Problems

If you are having trouble with an application program, try the

following solutions:

If the application program does not start, check that you are

following the correct procedure for starting the program,

and that it is installed correctly. If you have a hard disk and

the program is stored in a directory on that drive, make sure

you are logged onto or specifying the correct directory. If

you don’t have a hard disk, make sure you have inserted the

application program diskette in the top drive (drive A).

Your computer can run at either 16 MHz (high) speed or

simulated 8 MHz (low) speed. While almost all programs

work properly at the faster speed, some must run at the

slower speed. Check your software manual to see if this is

the case, and change the CPU operating speed if necessary.

(See Chapter 3 for instructions.) Also see the description of

the Auto speed function in Chapter 2 for information on

accommodating copy-protected programs.

3. If you have entered an MS-DOS command that you want to

stop, there are special key combinations you can type to tell

MS-DOS to stop what it is doing. These methods may also

work in your application programs.

To interrupt an MS-DOS command while it is executing,

try one of the following commands:

Hold down the Ctrl key and press C

Hold down the

Ctrl

key and press

Break.

4. An application program can occasionally lock the

computer, making it unresponsive to the keyboard. If your

computer does not respond when you type on the keyboard,

you can reset it. Follow the instructions in Chapter 3.

Troubleshooting

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