User guide

The Status Monitor window does not appear when you are
using Windows 95.
Cause What to do
The
Use Print Manager for
this port
option is checked in
the Queue Setup window.
Make sure
Use Print Manager for this
port
is not checked. Click the
Start
button, point to
Programs
, point to
Epson
, and click
Spool Manager4
.
Then click
Setup
on the Queue menu
in the EPSON Spool Manager window.
The
Enable bi-directional
support for this printer
option is not selected in the
Spool Settings window.
You must select
Enable bi-directional
support for this printer
in the Spool
Settings window to use the Status
Monitor. To access the Spool Settings
window, click the
Start
button, point
to
Settings
, and click
Printers
.
Right-click the icon for your printer
and choose
Properties
from the
drop-down menu. Click the
Details
tab; then click
Spool Settings
. Select
Enable bi-directional support for
this printer
.
When you clean the print head using the Head Cleaning
utility, the output quality does not improve.
Cause What to do
You attempted to clean the
print head while the ink
cartridges were low or out of
ink.
Check the or ink out light.
When the ink cartridges are low or
out, the Head Cleaning utility does not
work. Replace the ink cartridges as
needed.
L
Hawaii2 Ref. Guide
Rev.b
A5 size Chapter 6
06-02-97 DR, pass 0
6-22
Troubleshooting