User`s guide
Table Of Contents
- Front Matter
- Contents
- Printing with Mac OS X
- Printing with Windows
- Basic Settings
- Selecting Settings on the Main Tab
- Selecting the Media Type setting
- Selecting the Color setting
- Selecting the Print Quality setting
- Selecting the Mode setting
- Selecting the Advanced settings
- Paper Configuration
- Saving settings
- Deleting settings
- Exporting and importing settings
- Selecting the Paper Source setting
- Selecting the Borderless setting
- Selecting the Paper Size setting
- Selecting the Printable Area setting
- Selecting the Roll Paper Option settings
- Selecting the Save Roll Paper setting
- Checking Ink Levels
- Previewing your printout
- Using the Manual function
- Selecting Settings on the Page Layout Tab
- Using the Printer Utilities
- Getting Information Through On-screen Help
- Checking Printer Status and Managing Print Jobs
- Increasing the Print Speed
- Sharing Your Printer
- Updating and Uninstalling the Printer Software
- The Control Panel
- Paper Handling
- Maintenance and Transportation
- Problem Solver
- Troubleshooting
- Printer stops printing unexpectedly
- The printer does not turn on or stay on
- The printer prints nothing
- Printouts are not what you expected
- Print quality could be better
- Color documents print in black ink only
- Printing could be faster
- Roll paper cannot be cut
- Paper feed or paper jam problems occur frequently
- Roll paper does not eject properly
- Clearing paper jams
- Managing Color with Profiles
- Paper Information
- Where To Get Help
- Troubleshooting
- Product Information
- Options and Consumable Products
- Safety Instructions
- Index
204 Problem Solver
❏ Make sure the printable side of the paper is face-up.
❏ Run the Head Cleaning utility to clear any clogged ink nozzles. For
Windows, see "Cleaning the print head" on page 89. For Mac OS X, see
"Cleaning the print head" on page 40.
You can also clean the print head nozzles using the control panel. Press
Menu for 3 seconds.
❏ Check the Paper Feed value. Reduce the value to improve light banding,
and increase it for dark banding. For Windows, see "Paper Configuration"
on page 59. For Mac OS X, see "Paper Configuration" on page 27.
❏ Check the B ink light and replace ink cartridges, if necessary. See
"Replacing Ink Cartridges" on page 169.
Vertical misalignment or banding
Try one or more of these solutions:
❏ For Windows, turn off the High Speed setting in the Quality Options dialog
box. See "Paper Configuration" on page 59.
For Mac OS X, turn off the High Speed setting on the Advanced Settings
window in the Print window. See "Advanced Settings" on page 22.
❏ Run the Print Head Alignment utility. For Windows, see "Aligning the print
head" on page 90. For Mac OS X, see "Aligning the print head" on page
41.
Faint printout or gaps
Try one or more of these solutions:
❏ Make sure that the ink cartridges’ expiration date has not passed. The
expiration date appears on the ink cartridge label.
❏ For Windows, check the Media Type setting on the Main tab. Make sure it
is correct for the paper you are using. See "Selecting Settings on the Main
Tab" on page 49.
For Mac OS X, check the Media Type setting under Print Settings selected
in the Print dialog. Make sure it is correct for the paper you are using. See
"Page Setup" on page 19.