User`s guide
Table Of Contents
- Front Matter
- Contents
- Printing with Mac OS X
- Printing with Windows
- Basic Settings
- Selecting Settings on the Main Tab
- Selecting the Media Type setting
- Selecting the Color setting
- Selecting the Print Quality setting
- Selecting the Mode setting
- Selecting the Advanced settings
- Paper Configuration
- Saving settings
- Deleting settings
- Exporting and importing settings
- Selecting the Paper Source setting
- Selecting the Borderless setting
- Selecting the Paper Size setting
- Selecting the Printable Area setting
- Selecting the Roll Paper Option settings
- Selecting the Save Roll Paper setting
- Checking Ink Levels
- Previewing your printout
- Using the Manual function
- Selecting Settings on the Page Layout Tab
- Using the Printer Utilities
- Getting Information Through On-screen Help
- Checking Printer Status and Managing Print Jobs
- Increasing the Print Speed
- Sharing Your Printer
- Updating and Uninstalling the Printer Software
- The Control Panel
- Paper Handling
- Maintenance and Transportation
- Problem Solver
- Troubleshooting
- Printer stops printing unexpectedly
- The printer does not turn on or stay on
- The printer prints nothing
- Printouts are not what you expected
- Print quality could be better
- Color documents print in black ink only
- Printing could be faster
- Roll paper cannot be cut
- Paper feed or paper jam problems occur frequently
- Roll paper does not eject properly
- Clearing paper jams
- Managing Color with Profiles
- Paper Information
- Where To Get Help
- Troubleshooting
- Product Information
- Options and Consumable Products
- Safety Instructions
- Index
Problem Solver 229
Where To Get Help
Epson provides technical support and information on the installation,
configuration, and operation of professional printing products through the
Epson Preferred
SM
Protection Plan. Dial (888) 377-6611, 6 AM to 6 PM,
Pacific Time, Monday through Friday. Days and hours of support are subject
to change without notice.
Note:
If you experience difficulty with the toll-free line or your Unit ID number, call
(562) 276-1305.
Before you call, make sure you have your Unit ID number, which is included
with the Epson Preferred Protection Plan information that came with your
printer. You’ll also need your printer serial number.
Visit Epson’s U.S. support website or Canadian support website for solutions
to common problems. You can download drivers, firmware, and
documentation, get FAQs and troubleshooting advice, or e-mail Epson with
your questions.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper from an Epson Professional
Imaging authorized reseller. To find the nearest reseller, visit
www.proimaging.epson.com (U.S. sales), www.epson.ca (Canadian sales),
or call 800-GO-EPSON (800-463-7766). Or you can purchase online at
www.proimaging.epson.com (U.S. sales) or www.epson.ca (Canadian sales).