Artisan 50 Series TM Quick Guide Basic Printing Maintaining Your Printer Solving Problems
Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Using Special Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Basic Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Printing in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction After you have set up your printer as described on the Start Here sheet, turn here to: ■ Load paper ■ Get the basic steps for printing from your computer ■ Print true BorderFree® frame-ready prints on select papers ■ Print on ink jet-printable CDs and DVDs ■ Perform routine maintenance ■ Solve simple problems For additional instructions, see the on-screen Epson Information Center by doubleclicking the icon for it on your desktop.
Loading Paper You can print on a variety of paper types and sizes. For details, see page 6. 1. Open the paper support, then pull up the extension. 2. Open the front cover and pull out the tray extensions. 3. Slide the edge guide to the left.
4. Insert paper, glossy or printable side up, short edge first, against the right side and beneath the tab. (Load letterhead or pre-printed paper top edge first.) Always load paper short edge first, even for landscape printing. Letter-size or 8 × 10-inch paper 4 × 6 or 5 × 7-inch paper You can load up to 120 sheets of letter-size plain paper or 20 sheets of photo paper. Note: The type of paper you choose affects the way your printout looks.
Using Special Papers Epson offers a wide array of high quality papers, making it easy to maximize the impact of your photos, presentations, and creative projects. You can purchase genuine Epson ink and paper at Epson Supplies CentralSM at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) or visit Epson’s website.
Basic Printing This section describes the basic steps for printing a photo or document stored on your Windows® or Macintosh® computer, and printing directly on an ink jetprintable CD or DVD. For detailed instructions on printing, see the on-screen Epson Information Center. Before you start, make sure you’ve installed your printer software and connected the printer to your computer as described on the Start Here sheet.
(If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.) 4. On the Main tab, select the basic print settings. Make sure you choose the correct paper Type setting for the paper you are using (see page 13 for details).
Note: For more information about print settings, click Help or see your on-screen Epson Information Center 10. Click OK to save your settings. 11. Click OK or Print to start printing. This window appears and shows the progress of your print job. Check ink cartridge status Cancel printing Printing With a Macintosh See one of the sections below for your Mac OS® operating system. Mac OS X 10.5 1. Open a photo or document in an application. 2. Open the File menu and select Print. 3.
5. Select the basic page setup options. For borderless photos, choose a Paper Size setting with a Sheet Feeder - Borderless option. Note: If the setting you want isn’t shown (for example, Scale), check for it in your application before printing. Or check for it in the settings for your application at the bottom of this window. (If you’re printing from Preview, you see the settings shown below.) Page setup options Pop-up menu 6.
8. Click Print. 9. To monitor your print job, click the printer icon in the dock. Select your print job, then select an option to cancel, pause, or resume printing, if necessary. Pause or resume printing Cancel printing Select the print job Mac OS X 10.3 to 10.4 1. Open a photo or document in an application. 2. Select Page Setup from the File menu.
4. Select Print from the File menu. You see a window like this one: Select your printer Select Print Settings 5. Choose Print Settings from the pop-up menu and select the following settings as necessary: Select your paper type (see page 13) Select Color or Black/Grayscale Select higher quality or faster printing (if available) Select Automatic mode Note: In certain programs, you may need to select Advanced before you can select Print Settings.
9. To monitor the progress of your print job, click the printer icon in the dock. Pause or resume printing Cancel printing Select the print job Selecting the Correct Paper Type Select the correct Type (see page 8) or Media Type (see page 10 or page 12) setting in your printer software. This tells the printer what kind of paper you’re using, so the ink coverage can be adjusted accordingly.
Printing on CDs and DVDs Your printer includes a special tray that lets you print customized text, graphics, and photos directly on an ink jet-printable CD or DVD. The Epson Print CD software makes it easy to import your own photos, add text, and modify your designs with a variety of special effects. For detailed instructions on printing, see the on-screen Epson Information Center. To prevent errors, make sure the data, music, or video is burned on your CD/ DVD before you print. 1.
3. Place the front tray in the CD/DVD position (upper notches). 4. Place the disc on the CD/DVD tray with the white or printable side face-up. Make sure the disc lies flat in the tray. CD/DVD adapter 12-cm CD/DVD 8-cm CD/DVD 5. Gently insert the CD/DVD tray along the base of the front tray until the arrows on the CD/DVD tray and the front tray are aligned. Make sure both sides of the CD/DVD tray slide into the brackets on the front tray. Align the arrows 6.
Maintaining Your Printer Follow the instructions in this chapter for checking and cleaning the print head nozzles and replacing ink cartridges. To align the print head, if necessary, see your on-screen Epson Information Center. Checking the Print Head Nozzles If your printouts are faint or have gaps in them, some of the nozzles in the print head may be clogged. Follow the steps below to check the print head nozzles. 1. Load a few sheets of plain paper in the sheet feeder. 2.
4. Check the nozzle pattern that prints to see if there are gaps in the lines. Nozzles are clean Nozzles need cleaning 5. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head as described in the next section. Cleaning the Print Head If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Print head cleaning uses ink, so clean it only if necessary.
3. Follow the on-screen instructions to start the cleaning cycle, which lasts around one minute. The P power light flashes throughout the cleaning cycle and stays on green when the cycle is finished. Caution: Never turn off the printer during a cleaning cycle or you may damage it. 4. When the P power light stops flashing and remains on, you can check to see if the nozzles are clean. Click Print Nozzle Check Pattern and click Print. 5.
Tip: If a cartridge is more than six months old, print quality may decline. If necessary, try cleaning the print head (see page 17). If printouts still do not look their best, you may need to replace the cartridge. You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
Replacing Ink Cartridges Make sure you have a new ink cartridge before you begin. You must install new cartridges immediately after removing the old ones. Caution: Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability. Note: Leave the expended cartridge installed until you have obtained a replacement, or the ink remaining in the print head nozzles may dry out. 1. Turn on the printer. 2. Open the printer cover. 3.
4. Press the H ink button again. ■ If another cartridge is low or expended, it moves to the _ position. Press the H ink button again to see if any more cartridges are low or expended. ■ If no other cartridges are low or expended, the print head moves to the replacement position. 5. Open the cartridge cover.
6. Squeeze the tab on the cartridge and lift it up. Dispose of it carefully. Do not take the used cartridge apart or try to refill it. Caution: Do not touch the white cable inside the printer or you may damage it. Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. Keep ink cartridges out of the reach of children. 7. Remove the cartridge from the package, but be careful not to touch the green chip on the cartridge. 8.
9. Insert the new ink cartridge into the holder and push it down until it clicks into place. 10. Once you replace all the cartridges that need replacing, close the cartridge cover, then close the printer cover. 11. Press the H ink button to begin charging the ink. This takes about two minutes. When it’s finished, the P power light stops flashing and remains on, and the H ink light goes out. Caution: Never turn off the printer while ink is charging or you’ll waste ink.
Solving Problems If you have a problem with your printer, check the lights on the printer to diagnose the cause. You can also check “Problems and Solutions” on page 26 for basic troubleshooting suggestions, or see the on-screen Epson Information Center for more detailed help. Checking for Software Updates Periodically, it’s a good idea to check Epson’s support website for free updates to your Artisan 50 Series software.
Error Indicators Light status Problem and Solution I light on Paper is out or multiple pages have fed. Load or reload paper in the sheet feeder, then press the I button. If you’re printing on a CD or DVD, the disc is not loaded. Load the disc as described on page 14, then press the I button. I light flashing Paper is jammed. Carefully remove the jam as described on page 26. If you’re printing on a CD or DVD, the tray is not ejected. Pull out the CD/DVD tray, then press the I button.
Problems and Solutions Check the solutions below if you’re having trouble using your printer. Printing Problems ■ Make sure your paper is loaded short edge first and is positioned against the right side with the edge guide against its left side. Don’t load paper above the arrow mark inside the edge guide. ■ If you are printing borderless photos, make sure you select the Borderless option in Windows, or one of the Sheet Feeder - Borderless sizes in Mac OS.
Print Quality Problems If you have any problems with the print quality, try these solutions: ■ Make sure the printer is not tilted or placed on an uneven surface. ■ Load the paper printable side up (usually the whiter, brighter, or glossy side). ■ Make sure your paper isn’t damp or curled. ■ Use a support sheet with special paper or load your paper one sheet at a time. Remove sheets from the output tray so not too many collect at a time.
Where To Get Help Epson Technical Support Internet Support Visit Epson’s support website at epson.com/support and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Notices Important Safety Instructions Before using your printer, read and follow these safety instructions: ■ Be sure to follow all warnings and instructions marked on the printer. ■ Use only the type of power source indicated on the printer label. ■ Use only the power cord that comes with the printer. Use of another cord may cause fires or shock. Do not use the cord with any other equipment. ■ Place the printer near a wall outlet where the plug can be easily unplugged.
■ Place the printer on a flat, stable surface that extends beyond its base in all directions. It will not operate properly if it is tilted or at an angle. ■ Do not touch the flat white cable inside the printer, and be careful not to trap your fingers when closing the scanner. ■ Do not spill liquid on the printer or use it with wet hands. ■ Except as specifically explained in your documentation, do not disassembly, modify, or attempt to service the printer yourself.
FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
Declaration of Conformity According to 47CFR, Part 2 and 15 for: Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers: We: Located at: Epson America, Inc. MS 3-13 3840 Kilroy Airport Way Long Beach, CA 90806 Telephone: (562) 290-5254 Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device.
receipt of the replacement. Epson requires a debit or a credit card number to secure the cost of the replacement printer in the event that you fail to return the defective one. If Epson authorizes repair instead of exchange, Epson will direct you to send your printer to Epson or its authorized service center, where the printer will be repaired and sent back to you. You are responsible for packing the printer and for all costs to and from the Epson authorized service center.
In Canada, warranties include both warranties and conditions. Some jurisdictions do not allow limitations on how long an implied warranty lasts, and some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from jurisdiction to jurisdiction.
Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other equipment.
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