® PowerLite Home Cinema 5020UB/5020UBe Home Theater Projector User’s Guide
Contents Introduction 2 5 Projector Parts Remote Control – PowerLite Home Cinema 5020UB Remote Control – PowerLite Home Cinema 5020UBe Optional Accessories Registration and Warranty Using This Manual 6 8 9 10 10 11 Setting Up the Projector 12 Choose a Location Installing the Projector Connecting the Cables Connecting Video and Computer Equipment Making Other Connections Installing Batteries in the Remote Control Charging the 3D Glasses Turning the Projector On and Off Turning On the Projector Turning
Advanced Color Adjustments Adjusting the Gamma Setting Adjusting RGBCMY Locking the Projector 35 36 37 37 Making Detailed Adjustments 39 Using the Menu System Changing How the Menus Display Adjusting the Picture Quality Input Brightness Settings Sharpness and Picture Quality Settings Color Settings 3D Setup Adjustments for Computer Images WirelessHD Settings (PowerLite Home Cinema 5020UBe only) Split Screen Setup Selecting Memory Settings and Resetting the Projector Creating Memory Settings Selecting Me
Using HDMI Link 66 Setting Up HDMI Link Changing HDMI Link Settings 66 67 Maintenance 68 Cleaning the Lens Cleaning the 3D Glasses Cleaning the Projector Case Cleaning and Replacing the Air Filter Replacing the Lamp Resetting the Lamp Usage Timer Checking the Projector Status Storing the Projector Transporting the Projector 68 69 70 70 72 75 76 76 77 Problem Solving 78 What To Do When the Lights Come On or Flash Solving Picture Problems Solving Remote Control Problems Solving WirelessHD Problem
Introduction The PowerLite® Home Cinema 5020UB/5020UBe projector lets you enjoy theater-quality 2D and 3D images in the relaxing environment of your own home.
Projector Parts Front Remote receiver Lamp cover Zoom ring Horizontal lens shift dial Vertical lens shift dial Power and warning lights Air exhaust Control panel cover Focus ring Control panel Air filter cover Auto lens shutter Air intake Adjustable foot Projector lens Back Component port HDMI Cable clip holes HDMI ports Video port Trigger out port (12V DC 200mA max) PC port RS-232C port Power inlet Kensington® lock port Power switch 6 Introduction
Bottom Front adjustable feet Mounting bracket attachment points Projector Control Panel Power button Menu button Menu navigation/ vertical keystone buttons Retractable cover Source button Escape button Enter button Introduction 7
Remote Control – PowerLite Home Cinema 5020UB On button Turns projector on Standby button Turns projector off Split button Toggles the Split Screen function on or off Source buttons Switch between equipment connected to the projector HDMI Link button Enables and disables the HDMI link function 2D/3D button Toggles between 2D and 3D projection HDMI Link control buttons Control playback of a linked video device Menu navigation buttons Color Mode button Quickly change color settings to match room lightin
Remote Control – PowerLite Home Cinema 5020UBe On button Turns projector on Standby button Turns projector off Source buttons Switch between equipment connected to the projector Illumination button Lights the remote control buttons for easy viewing Split button Toggles the Split Screen function on or off HDMI Link button Enables and disables the HDMI link function HDMI Link control buttons Control playback of a linked video device 2D/3D button Toggles between 2D and 3D projection Color Mode button Q
Optional Accessories Epson provides the following optional accessories for the projector: Product Part number Replacement lamp V13H010L69 Air filter replacement V13H134A39 Replacement remote control – 5020UB 1581984 Replacement remote control – 5020UBe 1582262 Kensington security lock (theft-deterrent device) ELPSL01 Projector mount CHF1000 RF 3D active shutter glasses V12H548006 PixiePlus control system for Epson projectors ELPSP10 Belkin Pro Series VGA / SVGA cable – 6 ft F3H982-06 Bel
Using This Manual This book contains all the information you need to use the projector, in addition to basic setup and maintenance instructions, troubleshooting tips, important safety instructions, specifications, and warranty information. Please follow these guidelines as you read through the manual: Warning: Must be followed carefully to avoid bodily injury. Caution: Must be observed to avoid damage to your equipment. Note: Contains important information about your projector.
Setting Up the Projector Follow the instructions in this section to choose a location for the projector, connect the cables, and display an image. Choose a Location You can install the projector for the viewing setups shown below, as well as rear projection.
Keep the projector level and place it at a height so its lens is even with the top or the bottom of the screen and is centered horizontally. If this is not possible, use the lens shift dials to reposition the image. You can use lens shift to move the image up or down by nearly its full height, and left or right by about one-half its width (for details, see page 26). Offset A Offset B Projection distance Offset refers to distance from bottom of image to center of lens using maximum lens shift.
The size of the image is determined by the distance from the projector’s lens to the screen. Depending on your display settings and how you use the Zoom ring, the actual size may differ. Use these tables as a guide for projector placement: 16:9 aspect ratio Diagonal image size Projection distance (width × height) Offset A Offset B Horizontal Offset 3.8 to 8.3 feet 1.17 to 2.52 m 40 in. (35 × 20 in.) 101.6 cm (89 × 50 cm) 9 in. 23 cm 28.6 in. 73 cm –16.4 to 16.4 in. –42 to 42 cm 5.8 to 12.5 feet 1.
4:3 aspect ratio (continued) Diagonal image size Projection distance (width × height) Offset A Offset B Horizontal Offset 24.2 to 51.3 feet 7.36 to 15.62 m 55 in. 139 cm 175 in. 444 cm –100.4 to 100.4 in. –255 to 255 cm 200 in. (161 × 118 in.) 508 cm (410 × 300 cm) To determine the exact image size when you know the projection distance (or the exact projection distance when you know the desired image size), you can use the Image Size Calculator.
Installing the Projector To install the projector, you first need to determine the location, based on the size of your screen (maximum diagonal image size). Use the tables on page 14 as a guide to positioning the projector. To suspend the projector from a ceiling, you will need the optional projector mount designed for the projector. See page 10 for ordering information. Follow the instructions included with the mount to install the projector.
The following illustrations show the dimensions of the projector: 18.3 in. (466 mm) 9.2 in. (233 mm) 6.2 in. (159 mm) 3.3 in. (83 mm) 11.8 in. (300 mm) 5.9 in. (150 mm) 3.3 in. (83 mm) LENS 2.4 in. (60 mm) 15.6 in. (396 mm) 6.3 in.
Connecting the Cables Connecting Video and Computer Equipment You can connect the projector to many types of video equipment, such as a Blu-ray Disc™/DVD player, digital tuner, cable or satellite box, video game console, camcorder, or digital camera. You can also connect it to a desktop or laptop PC or Apple Mac system. For details on compatible video formats, see page 89.
You can connect up to five pieces of equipment at the same time, using any of the commercially available cables shown below: Port name Video equipment connection Computer connection HDMI1/ HDMI2 Use an HDMI cable (High Speed required for 3D): Component Use a component video cable (with RCA-style connectors): — Connect the cable to the three component video ports. Match corresponding colors between the cable and the ports.
When you connect an HDMI cable to the projector, it is recommended that you fasten it with the included cable clip. Follow the steps below to install the cable clip. Note: The cable clip will fit most standard, round HDMI cables. The clip may not fit non-round or thick HDMI cables. 1. Connect the HDMI cable to one of the HDMI ports on the projector. 2. Insert the end of the cable clip anchor into the cable clip hole above the HDMI port, as shown below. 3.
Making Other Connections Connect the power cable and other cables described below, depending on how you plan to use the projector. ■ Plug the power cable into the projector and a grounded electrical outlet. ■ To use an AV controller with the projector, connect a 9-pin null modem serial cable to the RS-232C port. ■ To connect external devices such as motorized screens, connect a mini-jack stereo (3.5 mm) cable to the Trigger Out port and set the Trigger Out menu option to On.
Installing Batteries in the Remote Control The remote control uses two AA batteries. Warning: Keep batteries away from children. If a battery is swallowed, contact your doctor immediately. 1. Release the tab and lift open the cover. 2. Insert two new AA batteries as shown. 3. Reinsert the cover and press it down until it clicks into place. Aim the remote control at the screen, or at the front or back of the projector. Make sure you are within 32 feet (10 meters) of the projector.
2. Do one of the following: ■ Plug the other end of the USB cable into the USB-to-AC adapter (PowerLite Home Cinema 5020UB only), then connect the adapter to a wall outlet. ■ Plug the other end of the USB cable into the 3D glasses charging port on the side of the WirelessHD Transmitter (PowerLite Home Cinema 5020UBe only). ■ Plug the other end of the USB cable into a computer or other device with an available USB port.
3. Press the On button on the remote control or the Ppower button on the projector. Remote control Projector Note: To prevent children from turning on the projector, you can use the Child Lock feature. See page 37 for details. If you’ll be using the projector at an altitude above 4921 feet (1500 meters), turn on High Altitude Mode so the fan can properly cool the projector at the high altitude air pressure. See page 57 for details. The power light flashes while the projector warms up.
Note: There may be a brief delay when switching between sources. If you press the source button on the projector, you see a list of available sources. Press the source button to move through the list and select the desired source. Note: If an image does not appear, see “Problem Solving” on page 78. To temporarily turn off the image and darken the screen, press the Blank button on the remote control. Press the Blank button again to return to normal viewing.
Positioning the Image If the projector is not centered in front of the screen, use the lens shift dials and, if needed, vertical keystone buttons to correct the position and shape of the image. Note: For the best image quality, try to position the projector so that you do not need to use keystone correction.
The vertical position (V) can be adjusted by up to 96% of the height of the screen, while the horizontal position (H) can be adjusted by up to 47% of the width of the screen. If one side of the image is taller than the other, make sure the projector is parallel to the screen. If necessary, adjust the front feet so that the projector is horizontal. Adjustable feet Note: If the projected image shape is not rectangular, the projector is not level with the screen or aimed directly at the screen.
When setting up the projector, make sure that it is placed level to the screen in order to provide the best possible image quality. If you must set up the projector at an angle, use the vertical keystone buttons to correct the image shape.
Making Basic Adjustments Follow the instructions in this chapter to make basic adjustments to the image shape, size, color, and quality. For further refinements, see “Making Detailed Adjustments” on page 39. Focusing and Zooming Use the focus ring to sharpen the image. Use the zoom ring to reduce or enlarge the image.
Choosing the Aspect Ratio In many cases, video signals are automatically resized to fit on your screen when Auto is selected as the Aspect setting. You may need to change the size of the image (or aspect ratio) for certain image types by pressing the Aspect button on the remote control. Note: When displaying 720p, 1080i, or 1080p signals through the HDMI or Component video port, the aspect ratio is automatically selected and you cannot change it.
Viewing 3D images To view 3D content, you must first connect a 3D-compatible video device to one of the HDMI ports on your projector. You will also need a pair of Epson or Epson-compatible RF 3D active shutter glasses. 1. Turn on and begin playback on the 3D-compatible video device. 2. Press the 2D/3D button on the remote control, if necessary. 3. Slide the power switch on your 3D glasses to the On position.
The light on the 3D glasses indicates the current status of the glasses: Light state Status Flashing red The battery is low. Flashing green The glasses have entered standby mode. Turn the 3D glasses off and back on to continue viewing 3D content. Solid red The glasses are charging. Solid green The charging process is complete. Flashing green and red The glasses are attempting to pair with the projector.
Projecting in Split Screen mode You can use the Split Screen feature to simultaneously project two images from different image sources next to each other. You can control the Split Screen feature using the remote control or the projector menus. The Split Screen feature is only available with certain combinations of video sources. Use the table below to determine which video source combinations are available.
2. Press the Menu button. You see this screen: 3. To select an input source for the other image, select the Source setting, press Enter, select the input source, select Execute, and press Enter. (You can also change image sources, if necessary.) 4. To switch the images, select the Swap Screens setting and press Enter. 5. To change the image sizes, select the Screen Size setting, press Enter, select a sizing option, press Enter, and press Menu to exit.
Select the image source you want to adjust, then press the Color Mode button on the remote control. Choose from these settings: ■ Cinema for viewing movies in a dimly lit room. ■ Dynamic for projecting the brightest picture available. ■ Living Room for watching television programs during the day. ■ Natural or THX for projecting natural, accurate colors in a dimly lit room. ■ 3D Dynamic for projecting the brightest 3D picture available (only available when the projector is in 3D Mode).
Adjusting the Gamma Setting You can select from five gamma settings (2.0 to 2.4) or customize your own setting from your image or a displayed graph. Lower values will increase the contrast of dark areas, but tend to blur the bright areas. Higher values will darken the light areas. Gamma presets make minor adjustments to mid-tone values. The larger the gamma preset, the lower the midtone values. Changing these settings affects contrast which can be seen as a blur in bright areas. 1. Press the Menu button.
Adjusting RGBCMY Use this feature to adjust the hue, saturation, and brightness for each of the red (R), green (G), blue (B), cyan (C), magenta (M), and yellow (Y) color components. 1. Press the RBGCMY button. You see the following displayed on the screen: 2. Use the u or d button on the remote control to select the color you want to adjust, and press the Enter button. 3. Select the Hue, Saturation, or Brightness for that color, and use the l or r button to make the adjustment. 4.
4. Choose from these options: ■ Child Lock to disable the Ppower button on the projector’s control panel unless it is pressed for about 3 seconds. Since you can still use the remote control to turn on the projector, you may want to keep it away from children’s reach. Note: Even if the Child Lock is on, the projector turns on and starts projecting if the rear power switch is turned on when the Direct Power On option is enabled.
Making Detailed Adjustments You can use the projector’s on-screen menus to make detailed adjustments to the image quality—such as the brightness, contrast, sharpness, and color. You can also change the menu display, sleep mode settings, and other projector features. Using the Menu System You can access the menu system either from the remote control or the buttons on the projector’s control panel. You can access the full menu or a line menu that lets you change selected settings.
4. When you’re finished, press the Esc button to return to the previous menu or press the Menu button to exit the menu system. To display one of the line menus, press the Enter button. You see a display like this at the bottom of the image: ■ Press the l or r button to adjust the setting. ■ Press the Menu or Esc button to close the line menu when you’re done. Note: When a line menu is displayed, you can press Default on the remote control to reset the menu to its factory setting.
Adjusting the Picture Quality Before fine-tuning the image using these adjustments, make sure you have already selected the best Color Mode for your picture and viewing environment, as described on page 34. Then use the settings in this section to finish adjusting the picture to your liking. Most image quality settings are saved independently for each input signal type, input source (Video, HDMI, WirelessHD, Component, PC), and color mode.
■ Auto Iris Image > Auto Iris When this setting is on, the light output is automatically adjusted according to the brightness of the image. Select either Normal or High Speed to indicate how quickly you would like the projector to respond to changes in the brightness of the image. The setting is stored separately for each image source and color mode. It is best to use High Speed for content that frequently changes from bright to dark images. Normal can be used for all other content.
■ Power Consumption Image > Power Consumption This setting controls the light output from the projector. On Normal, the projector produces a brighter image and the lamp uses more power. To save power and extend the life of the lamp, select ECO. Sharpness and Picture Quality Settings If the image looks fuzzy, or if it contains noise or flickering, you can use these settings to correct it. ■ Sharpness Image > Sharpness Use this function to make lines and edges appear more distinct in the image.
■ Motion Detection Signal > Motion Detection This setting specifies how signals are converted to progressive signals. Select a lower setting for slow-moving or still images (S) or select a higher number for video images (M). Note: This setting can be used only when viewing a composite video signal, or 480i or 576i, or 1080i signals input through the Component, HDMI1, or HDMI2 ports (see page 89).
Color Settings If the image colors don’t look correct, you can adjust them using these settings. Use the first three settings described below to make the most visible changes. If you only need to make slight adjustments, you can fine-tune the picture with the remaining settings. Most color settings are stored separately for each image source and color mode. ■ Color Saturation Image > Color Saturation Note: This setting cannot be used with a signal input through the PC port.
■ RGBCMY Image > Advanced > RGBCMY Use the RGBCMY settings to adjust the hue, saturation, and brightness of the six color components (red, green, blue, cyan, magenta, yellow). After adjusting each color, press Esc to move to another menu option. You can also access this setting by pressing the RGBCMY button on the remote control. See page 37 for more information. ■ Gamma Image > Advanced > Gamma You can select from five gamma settings (2.0 to 2.
■ 3D Format Signal > 3D Setup > 3D Format Use this setting to select the 3D format supported by your video device. In most cases, the projector will correctly detect the 3D format when this option is set to Auto. You should only select the 2D, Side by Side, or Top and Bottom formats when your projector doesn’t properly display 3D images. See your video source documentation for information on which mode to select.
Adjustments for Computer Images In addition to the settings described previously, you can adjust the Tracking and Sync settings for analog RGB computer images. Normally, these settings are adjusted automatically by the projector. If you notice that the image is blurry or contains dark vertical bands, you may need to adjust the settings yourself. ■ Auto Setup Signal > Auto Setup Leave this setting on so that the projector automatically adjusts the tracking, sync, and position of the image.
WirelessHD Settings (PowerLite Home Cinema 5020UBe only) Use these options to manage the WirelessHD connection and access the WirelessHD reception monitor. ■ Device Connections Settings > WirelessHD > Device Connections Select this option to display a list of available WirelessHD devices. Note: The MAC Address of the included WirelessHD Transmitter can be found on the bottom of the transmitter. Use the arrow keys to navigate the menu and press Enter to select a device.
Split Screen Setup Press the Menu button while in Split Screen mode to access this menu. ■ Screen Size Split Screen Setup > Screen Size Adjusts the size of the two screens. Choose Larger Left to increase the size of the left screen, Larger Right to increase the size of the right screen, or Equal to split the display evenly between the two screens. Note: Depending on the source and resolution of each input, the two screens may not appear to be of equal size when the Equal option is selected.
Selecting Memory Settings and Resetting the Projector Your projector comes with 10 memory locations where you can save customized settings to obtain the best picture quality for each of your video inputs. Creating Memory Settings Memory settings can be used to store most of the picture quality settings on page 43 and color settings on page 45. Before saving them to memory, adjust the settings to the desired levels. 1. Press the Memory button on the remote control. 2. Select Save Memory. 3.
Renaming Memory Settings You can rename memory settings so that they are easier for you to recognize. 1. Press the Memory button on the remote control. 2. Select Rename Memory. 3. Select the memory name you want to change, then press the Enter button. The name selection screen is displayed. 4. Do one of the following: ■ To select a name from the displayed preset names, select the desired name and press the Enter button.
Resetting the Projector If the image quality isn’t what you expect, one or more settings may be adjusted improperly. If necessary, you can restore the projector to its factory-default (original) settings. To restore the settings in a specific menu (such as the Image or Settings menu), open that menu, select Reset, and confirm as needed. The example below shows how to reset the Image menu settings: Open the Image menu . . .
Customizing Projector Features Use the settings in this section to adjust the image size and position, suppress on-screen text, and select basic setup options. Image Sizing Before adjusting any of these settings, make sure you have already selected an appropriate aspect ratio for the type of picture you’re viewing (see page 30).
■ Zoom Caption Pos. Signal > Zoom Caption Pos. Lets you adjust the shape and position of the image so that subtitles are visible (available only if the Aspect setting has been set to Zoom). Adjust Overscan before changing the zoom position. Screen Options ■ Messages Extended > Display > Messages Turn this setting off if you want to prevent on-screen messages from appearing (such as the no-signal message, or the identifying text that appears when you switch between image sources or color modes).
■ Video Signal Extended > Input Signal > Video Signal Leave this setting on Auto so the projector can automatically interpret the format, such as NTSC or PAL (for standard TV formats). ■ Component Extended > Input Signal > Component Change this setting to match the type of equipment connected to the Component port. For component video, select Auto to let the projector automatically interpret the signal; or select YCbCr or YPbPr to manually select your video equipment’s signal.
■ High Altitude Mode Extended > Operation > High Altitude Mode Adjusts the speed of the fan so it can properly cool the projector at higher altitudes. Turn this setting on if you are using the projector at an altitude of 4921 feet (1500 meters) or higher. Note: The maximum operating altitude is 7500 feet (2286 meters). ■ Trigger Out Extended > Operation > Trigger Out Turn on this setting to have the Trigger out port output a 12-volt signal (max.
Follow these steps to adjust the projector’s LCD alignment: 1. Press the Menu button on the remote control. Select Extended from the main menu, and then select LCD Alignment. You see the following displayed on the screen: 2. Set the Correct LCD Align. setting to On. 3. Set Select Color to R to adjust the red color convergence, or set it to B to adjust the blue color convergence. Note: You can only adjust the red or blue color convergence. Green is the standard color panel and cannot be adjusted. 4.
6. Use the arrow buttons on the remote control to correct any visible misalignment in the corner highlighted by the orange box. 7. When you’ve finished adjusting the highlighted corner, press the Enter button on the remote control to adjust the next corner. Repeat this process for each of the four corners. 8. Once you’ve adjusted all four corners, press the Enter button on the remote control. You see the following displayed on the screen: 9.
Using WirelessHD You can use the included WirelessHD Transmitter (PowerLite Home Cinema 5020UBe only) to wirelessly stream HD content from a video device to the projector. Placing the WirelessHD Transmitter Place the WirelessHD Transmitter so that the unit’s lights face the front of the projector. Make sure the transmitter is within 32 feet (10 meters) of the projector and is located in the same room. Note: The wireless transmission range may vary depending on the placement and size of surrounding objects.
Connecting the WirelessHD Transmitter To prepare your device to work with the WirelessHD button on the remote control, follow these steps: 1. Follow the instructions on the previous page and place the transmitter within range of the projector. 2. Plug the AC adapter into the transmitter and an electrical outlet. 3. Connect HDMI cables to your video devices and the HDMI ports on the side and back of the WirelessHD Transmitter. Note: You can connect up to five input sources to the transmitter. 4.
Viewing WirelessHD Content Follow these steps to view WirelessHD content: 1. Turn on the power switch on the side of the transmitter. 2. Turn on your source device and begin playback. 3. Turn on the projector. 4. Press the WirelessHD button on the remote control. Note: If the WirelessHD connection fails, press the Setup button on the bottom of the transmitter, then try again. The WiHD light on the transmitter should light up and your projector should now display WirelessHD content.
Note: Make sure to point the remote at the WirelessHD transmitter. The sub-screen menu is displayed: 2. Press the Input button repeatedly to highlight different input sources. When you have highlighted the source you want to switch to, stop pressing the Input button. The display will automatically switch to the selected source after a few seconds.
If you have connected a television or other display to the output port on the transmitter and want to switch between wired and wireless display modes, press the Output button on the remote control or transmitter. Remote control WirelessHD Transmitter Note: The WiHD light on the transmitter will light up when the wireless display mode is active.
■ Press and hold the P-in-P button on the remote control to switch the sources shown in the main display and the sub-screen. 3. When you’re finished watching P-in-P, press the P-in-P button on the remote control to close the sub-screen and resume normal projection.
Using HDMI Link When you connect HDMI CEC-compatible devices to the projector with HDMI cables, you can control them using the HDMI Link control buttons on the projector’s remote control. This lets you use just one remote control to operate many commonly used features on all your devices. In a typical configuration, your DVD, Blu-Ray or other media player may be connected to the projector through an amplifier or home theater system.
3. Press the HDMI Link button to exit the menu system. 4. Set up your connected devices so their HDMI CEC-compatible functions are enabled. For details, refer to the device manufacturer’s documentation. Changing HDMI Link Settings 1. Press the HDMI Link button on the projector’s remote control. 2. Select Device Connections. You see this screen: Note: WirelessHD is only available on the PowerLite Home Cinema 5020UBe. 3.
Maintenance Your projector needs little maintenance. All you need to do on a regular basis is keep the lens clean. You also may need to clean the air filter to prevent overheating. Warning: Before cleaning any part of the projector, turn it off and unplug the power cord. Never open any cover on the projector, except as specifically explained in this manual. Dangerous electrical voltages in the projector can injure you severely.
Caution: Never rub the lens with abrasive materials. Use only lens cleaning fluids that are designed for cleaning optics. Avoid touching the lens with your bare hands to prevent fingerprints on or damage to the lens surface. Cleaning the 3D Glasses Use the included lint-free cloth (do not use paper towels) to gently wipe the 3D glasses whenever you notice dust, dirt, smudges, or fingerprints on the surface. Caution: Never rub the 3D glasses with abrasive materials.
Cleaning the Projector Case Before you clean the case, turn off the projector and unplug the power cord. ■ To remove dirt or dust, wipe the case with a soft, dry, lint-free cloth. ■ To remove stubborn dirt or stains, moisten a soft cloth with water and a neutral detergent. Then wipe the case and dry it with a dry cloth. Caution: Never use wax, alcohol, benzene, thinner, or other chemical detergents. These can damage the case. Do not use canned air, or the gases may leave a residue.
3. Press in on the inner edge of the air filter cover to release the latch, then pull to remove the cover. 4. Remove the air filter as shown. 5. Gently tap both sides of the air filter against a hard surface four or five times to remove loose dust from the air filter. Note: Do not use excessive force when tapping the air filter, or it may crack and become unusable. Do not rinse the air filter in water, or use any detergent or solvent to clean it. Do not used canned air, or the gases may leave a residue.
If the dirt is difficult to remove or the filter is broken, replace it. You can purchase air filter part number V13H134A39 from an authorized EPSON reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, visit www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales). 7. Insert the air filter as shown. 8.
You can purchase lamp part number V13H010L69 from an authorized Epson reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, visit www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales). Be sure to read the “Important Safety Information” on page 92 before replacing the lamp. Warning: Let the lamp cool fully (about 1 hour) before replacing it.
6. Loosen the screws securing the lamp (they don’t come all the way out). 7. Lift up the lamp handle and gently pull the lamp out of the projector. Warning: The lamp(s) in this product contain mercury. Please consult your state and local regulations regarding disposal or recycling. Do not put in the trash. 8. Gently insert the new lamp into the projector and press the handle down. Tighten the screws. Caution: Don’t touch the glass portion of the lamp assembly.
9. Replace the lamp cover. (The projector won’t work if the lamp cover is open or loose.) 10. Tighten the lamp cover screw. 11. Reset the lamp usage timer, as described on page 75. Resetting the Lamp Usage Timer After replacing the lamp, plug the projector back in, turn on the power switch on the back of the projector, and press the Ppower button on the projector or the On button on the remote control. Then follow these steps to reset the lamp usage timer: 1.
Checking the Projector Status You can use the Info menu to view information about the current display settings and how long the projection lamp has been in use. To access the Info menu: 1. Press the Menu button on the projector or remote control. 2. Use the menu navigation buttons to open the Info menu.
Transporting the Projector Note: Epson shall not be liable for any damages incurred during transportation. The projector contains many glass and precision parts. When shipping the projector for repairs, use the original packaging material if possible. If you do not have the original packaging, use equivalent materials. Do not used materials that can become lodged in the projector vents. Be sure the carrier is capable of transporting fragile equipment and is aware that the projector is fragile.
Problem Solving This section explains how to interpret the projector’s status lights, solve problems with the picture and remote control, and contact technical support. What To Do When the Lights Come On or Flash The lights on top of the projector indicate the projector’s status and let you know when a problem occurs. If the projector isn’t working correctly, first press the P power button, let the projector cool down, and unplug the power cord. Then plug the power cord back in and turn on the projector.
Lights indicating normal operation Light state Cause and solution Power light flashes blue, power button is on The projector is warming up. Wait for the picture to appear. Power light and power button are on Projection is in progress. The projector is cooling down. Wait until the power light stops flashing and remains off. Then press the P power button on the projector or the On button on the remote control to turn it back on.
Lights indicating a problem Light state Cause and solution The temperature light flashes red Both warning lights are flashing red There is a fan or sensor problem. Turn off the projector and unplug it from the electrical outlet. Then contact Epson for assistance (see page 86). There is an internal problem. Turn off the projector and unplug it from the electrical outlet. Then contact Epson for assistance (see page 86). Solving Picture Problems You cannot turn on the projector.
3D content does not display or does not display correctly. ■ Press the 2D/3D button on the remote control to switch to 3D viewing mode, if necessary. ■ Make sure you are within the 3D viewing range (see page 12). ■ Make sure that the 3D glasses are fully charged and are paired with the projector. ■ Check that your video device and media are both 3D-compatible. Refer to the documentation that came with your video device for more information.
You’re using a computer and no picture appears on the screen. If you’re using a Windows® laptop: ■ Press the function key that lets you display on an external monitor. It’s often labeled with an icon such as , but it may also be labeled CRT/LCD. You may have to hold down the Fn key while pressing it. Check your laptop’s manual or online help. On most systems, the key lets you toggle between the LCD screen and the projector, or display on both at the same time.
■ Make sure your cables are securely connected at both ends. ■ If you’re using an extension cable, you may pick up interference if the cable is not adequately shielded. You may need to use a signal amplifier for longer cables. ■ If you’re displaying the same image on your computer and projector screen, try turning off your laptop’s LCD display (see page 82). The picture is blurry. ■ Make sure the Input Signal is set correctly for your video equipment (see page 56). ■ There may be dirt on the lens.
Solving Remote Control Problems The projector doesn’t respond to remote control commands. ■ Make sure you’re within about 32 feet (10 m) of the projector, and the remote control is aimed at the projector’s front or back sensor within the ranges shown below. 32 ft (10 m) 32 ft (10 m) 84 32 ft (10 m) 32 ft (10 m) ■ You may need to replace the remote control batteries (see page 22). Press the illumination button and check if the buttons glow. If they don’t, replace the batteries.
Solving WirelessHD Problems (PowerLite Home Cinema 5020UBe Only) The projector cannot display images from the WirelessHD Transmitter. ■ Open the WirelessHD reception monitor and check the strength of the WirelessHD signal (see page 49). If the signal is weak, you may need to move the transmitter closer to the projector or remove any large objects located between the transmitter and the projector. ■ Make sure that your projector is connected to the correct WirelessHD device.
Where to Get Help Internet Support Epson provides technical assistance 24 hours a day at epson.com/support (U.S.) or epson.ca/support (Canada). Here you can access troubleshooting information, download product documentation, and receive technical advice through email. Speak to a Support Representative To use the Epson PrivateLine Support service, call (800) 637-7661. This is the fastest way of speaking to a live representative, and it’s free.
Specifications General Type of display Poly-silicon TFT active matrix Size of LCD panels 0.74 inch (18.8 mm) wide Lens F=2.00 to 3.17 Resolution (native format) 1920 × 1080 pixels, 1080p Brightness Normal mode: White light output up to 2400 lumens (ISO 21118 standard) Color light output up to 2400 lumens Dynamic contrast ratio Up to 320,000:1 (Auto Iris on) Image size 30 to 300 inches (0.76 to 7.62 m) Projection distance 2.85 to 62.83 feet (0.87 to 19.15 m) Zoom ratio 1 to 2.
WirelessHD Transmitter (PowerLite Home Cinema 5020UBe only) Usable frequency 60 GHz band (2 – 3 ch, QPSK, 16QAM, BPSK) AC adapter 11 V DC / 1.64 A, 100-240 V AC, 50/60 Hz Transmission range 32 feet (10 m) WirelessHD standards Conforms to WirelessHD Ver. 1.0b Operating temperature 41 to 95 °F (5 to 35 °C) Copyright protection HDCP compatible Dimensions Height: 2.0 inches (52 mm) Width: 6.9 inches (175 mm) Depth: 5.0 inches (128 mm) Weight Approx. 1.3 lb (0.
220 to 240 V AC: Operating: 340 W (Normal mode) 278 W (ECO mode) Standby: 0.
Composite video Format Refresh rate (Hz) Resolution NTSC 60 720 × 480 PAL 50/60 720 × 576 SECAM 50 720 × 576 Format/ Signal Refresh rate (Hz) Resolution SDTV 480i 576i 480p 576p 60 50 60 50 720 × 480 720 × 576 720 × 480 720 × 576 HDTV 720p 1080i 1080p 50/60 50/60 50/60 1280 × 720 1920 × 1080 1920 × 1080 Component video Analog RGB (computer display) Signal Refresh rate (Hz) Resolution VGA 60/72/75/85 640 × 480 SVGA 56/60/72/ 75/85 800 × 600 XGA 60/70/75/85 1024 × 768 SXGA 7
Signal Refresh rate (Hz) Resolution HDTV 720p 1080i 1080p 50/60 50/60 24/50/60 1280 × 720 1920 × 1080 1920 × 1080 Signal Refresh rate (Hz) Resolution HDTV 720p 1080i 1080p 50/60 50/60 24/50/60 1280 × 720 1920 × 1080 1920 × 1080 3D mode Note: When projecting with WirelessHD, DeepColor (10 to 12 bit color depth) 1080P 50/60Hz is not supported.
Notices Important Safety Information Follow these safety instructions when setting up and using the projector: ■ Never look into the projector lens when the lamp is turned on; the bright light can damage your eyes. Never let children look into the lens when it is on.
■ The following people should limit 3D content viewing: People with a history of photosensitivity People with heart disease People in poor health People who are sleep deprived People who are physically tired People under the influence of drugs or alcohol Anyone who has ever experienced epileptic seizures or sensory disturbances triggered by flashing light effects SOME LIGHT PATTERNS MAY INDUCE SEIZURES IN PERSONS WITH NO PRIOR HISTORY OF EPILEPSY.
■ Allow the lamp to cool for one hour before replacing it. ■ Unplug the projector during lightning storms or when not in use for extended periods. ■ Don’t place the projector or remote control on top of heat-producing equipment. ■ If you use the projector in a country other than where you purchased it, use the correct power cord for that country. ■ Don’t stand on the projector or place heavy objects on it.
WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces.
Trademarks EPSON, PowerLite, and C2Fine are registered trademarks, and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. PrivateLine is a registered trademark, DigiScan and AccuCinema are trademarks, and Extra Care is a service mark of Epson America, Inc. HDMI, the HDMI logo, and High-Definition Multimedia Interface are registered trademarks of HDMI Licensing, LLC. WirelessHD is a registered trademark of WirelessHD LLC.
