WorkForce ® 520/525 Series Quick Guide Network Setup Basic Copying, Printing, Scanning, and Faxing Maintenance Solving Problems
Contents Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Wireless Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Wired (Ethernet) Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Using Special Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintaining Your Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Checking Ink Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Purchasing Epson Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Replacing Ink Cartridges . . . . . . . . . . . .
Network Setup This section provides detailed instructions for setting up your product on a wireless or wired network. Before you begin, make sure you set up your product as described on the Start Here sheet. Then follow the steps in one of these sections to set up the product on your network: ■ For wireless network setup, see below. ■ For wired network (Ethernet®) setup, see page 18.
Installing for the First Time Before you begin, make sure that you have the following information ready and write it in the space provided below: ■ Network name (SSID): _________________________________________ ■ Network password: ____________________________________________ Note: If your network password contains uppercase (ABC) or lowercase (abc) letters, be sure to note them correctly. If you don’t know your network name (SSID) or network password, contact the person who set up your wireless network.
5. When you see this screen, select Wireless connection and click Next. 6. When you see this screen, select Set up printer for the first time, then click Next. 7. Mac OS X 10.6: At the next screen, click Next. Then skip to “Setting Up With the Product Buttons” on page 11 to set up the product without using a temporary USB connection.
8. When you see this screen, select a wireless network setup method, then click Next. Tip: If you need help selecting a wireless network setup method, click Which option should I choose for more information on setup methods. 9. At the next screen, click Next. 10. Do one of the following: ■ If you selected Temporarily connect USB cable, continue with “Setting Up With a Temporary USB Cable” below.
2. When you see this screen, connect the product to your computer with a USB cable. 3. Follow the on-screen instructions to continue installing the software. 4. When you see the Firewall Warning screen, click Next. Note: If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup continue. Do not select Ask Me Later, Keep Blocking, or Block.
5. When you see a screen like the following, select your network name (SSID) from the list, then click Next. Note: If your network name isn’t in the list, select Enter Manually. If your network name contains uppercase (ABC) or lowercase (abc) letters, enter them correctly. 6. If you see a screen like the following, enter your security key or passphrase, then click Next. Note: If your security key contains uppercase (ABC) or lowercase (abc) letters, enter them correctly.
7. Wait while EpsonNet Setup configures your product for the network. 8. Follow the instructions on the screen to remove the USB cable from the product and your computer. 9. When you see the Installation Complete screen, print a test page, then click Finish. 10. Follow the on-screen instructions to install the rest of your software. When installation is complete, remove the CD. To set up additional computers to print to the product, see “Setting Up Additional Computers” on page 14.
Setting Up With the Product Buttons If you are using Mac OS X 10.6, or you did not connect a USB cable to set up the product on your wireless network, follow these steps to set it up using the product buttons: 1. Follow the instructions on the screen to start the product’s wireless Setup Wizard. 2. When you see this screen, use the product’s buttons to select the name of your wireless network, then press OK. When you’re finished, click Next.
3. When you see this screen, do one of the following: ■ ■ If your wireless network has security enabled, use the product’s buttons to enter your network password. If your password has uppercase or lowercase letters, be sure to enter them correctly. Then click Next and go to step 4. ■ Press the buttons repeatedly to select uppercase letters or lowercase letters, or numbers and special characters. ■ Press r to move to the next character. ■ Press l to delete a character.
7. When you see the Firewall Warning screen, click Next. Note: If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup continue. Do not select Ask Me Later, Keep Blocking, or Block. 8. Wait while EpsonNet Setup configures your product for the network. 9. When you see the Installation Complete screen, print a test page, then click Finish. 10. Follow the instructions on the screen to install the rest of your software. When installation is complete, remove the CD.
To set up additional computers to print to the product, see “Setting Up Additional Computers” below. Entering Your SSID Manually If your network doesn’t broadcast its name (SSID), follow these steps to enter it: 1. From the Select SSID screen on the product control panel, press u or d to select Other SSIDs, then press OK. 2. Use the numeric keypad on the control panel to enter your network name. Important: Network names are case-sensitive.
4. When you see this screen, click Install. 5. When you see this screen, select Wireless connection and click Next.
6. When you see this screen, select The printer is already on my wireless network, then click Next. 7. Wait while the software is installed. 8. Mac OS X 10.6: Skip to step 13 on page 17. 9. When you see the Firewall Warning screen, click Next. Note: If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup continue. Do not select Ask Me Later, Keep Blocking, or Block.
10. If you see a screen like this one, select the product you would like to set up, then click Next. 11. Wait while EpsonNet Setup configures your product for the network. 12. When you see the Installation Complete screen, print a test page, then click Finish. 13. Follow the instructions on the screen to install the rest of your software. When installation is complete, remove the CD.
Wired (Ethernet) Network Setup The steps in this section provide detailed instructions for setting up your product on a wired (Ethernet) network. Note: If you’re having trouble setting up your product, see “Network Problems” on page 50. ■ If this is the first time that you’re installing the product, follow the steps below. ■ If your product is already on your wired network and you need to set up additional computers to print to the product, see page 22. Installing for the First Time 1.
4. When you see this screen, click Install. 5. When you see this screen, select Wired network connection and click Next.
6. When you see this screen, select Set up printer for the first time, then click Next. 7. When you see this screen, connect the product to your router, access point, or hub with an Ethernet network cable, then click Next. 8. Mac OS X 10.6: Skip to step 14 on page 21. 9. Wait while the software is installed, then click Next to start network installation.
10. When you see the Firewall Warning screen, click Next. Note: If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup continue. Do not select Ask Me Later, Keep Blocking, or Block. 11. Wait while EpsonNet Setup configures your product for the network. 12. If you see an Installation Complete screen that includes a Print Test Page button, click it to print a test page. 13. Click Finish. 14. Follow the instructions on the screen to install the rest of your software.
Setting Up Additional Computers 1. Make sure your product is turned on. 2. Insert the product software CD. 3. Windows 7 and Windows Vista: If you see the AutoPlay window, click Run Setup.exe. When you see the User Account Control screen, click Yes or Continue. Windows XP: When you see the Software Installation screen, continue with step 4. Mac OS X: Double-click the Epson icon. 4. When you see this screen, click Install. 5. When you see this screen, select Wired network connection and click Next.
6. When you see this screen, select The printer is already on my Ethernet network, then click Next. 7. Mac OS X 10.6: Skip to step 14 on page 24. 8. Wait while the software is installed, then click Next to start network installation. 9. When you see the Firewall Warning screen, click Next. Note: If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup continue. Do not select Ask Me Later, Keep Blocking, or Block.
10. If you see a screen like this one, select the product you would like to set up, then click Next. 11. Wait while EpsonNet Setup configures your product for the network. 12. If you see an Installation Complete screen that includes a Print Test Page button, click it to print a test page. 13. Click Finish. 14. Follow the instructions on the screen to install the rest of your software. When installation is complete, remove the CD.
Loading Paper You can print documents and photos on a variety of paper types and sizes. For details, see page 26. (For instructions on loading envelopes, see your online User’s Guide.) 1. Open the paper support and pull up the extensions. Then pull out the output tray extensions and flip up the paper stopper. Note: If you are using legal-size paper, do not raise the paper stopper. 2. Squeeze the edge guide as you slide it all the way to the left. (If the feeder guard is in the way, flip it forward.
You can load up to about 100 sheets of plain paper or 20 sheets of photo paper. Load other special papers one sheet at a time. See your online User’s Guide for details. Note: If you are just making a copy or printing a rough draft, plain paper is fine. However, for the best results, use one of Epson’s special ink jet papers, as listed below. 4. Squeeze the edge guide and slide it against the paper, but not too tightly.
Paper name Size Part number Sheet count Epson Ultra Premium Photo Paper Glossy Borderless 4 × 6 inches (102 × 152 mm) S042181 S042174 60 100 Borderless 5 × 7 inches (127 × 178 mm) S041945 20 Borderless 8 × 10 inches (203 × 254 mm) S041946 20 Letter (8.5 × 11 inches [216 × 279 mm]) S042182 S042175 25 50 Borderless 4 × 6 inches (102 × 152 mm) S041982 40 Letter (8.
Placing Originals for Copying, Scanning, or Faxing Before you copy, scan, or fax, place your documents or photos on the scanner glass or in the Automatic Document Feeder. Using the Scanner Glass You can place a photo or a document up to letter-size (or A4-size) on the scanner glass. 1. Open the document cover. 2. Place your original face-down on the scanner glass, with the top against the back left corner. 3. Close the cover gently to keep your original in place.
2. Slide the edge guide outward. 3. Fan the originals, then tap them on a flat surface to even the edges. 4. Insert the originals face-up, top edge first. 5. Slide the edge guide against the originals, but not too tightly.
Copying a Document or Photo Follow the instructions in this section to make color or black-and-white copies. Note: To turn off the “beep” heard when you press a button, press r Copy, press x Menu, press u or d to select Maintenance, then press OK. Select Sound, then select Off and press OK. Copying a Document or Photo You can copy documents onto plain paper or Epson special paper just like you would on a copy machine.
3. Press the r Copy button. 4. Press u or d or use the numeric keypad to select the number of copies you want (up to 99). 5. To change the layout, press x Menu, then press OK. Press u or d to select With Border to leave a small margin around the image or Borderless to expand the image all the way to the edge of the paper (slight cropping may occur), then press OK. Note: You cannot print borderless on plain paper. 6.
Printing From Your Computer This section describes the basic steps for printing from a Windows or Macintosh® computer. For detailed instructions on printing, see the online User’s Guide. Tip: It’s a good idea to check for updates to your Epson product software; see page 49. Printing in Windows 1. Open a photo or document in a printing program, open the File menu, and select Print. 2. Select your product, then click the Preferences or Properties button. 3. On the Main tab, select basic print settings.
5. For more printing options, click the Advanced tab. 6. Click OK to save your settings. 7. Click OK or Print to start printing. This window appears and shows the progress of your print job. Cancel printing Printing With a Macintosh Follow the steps below to print from Mac OS X 10.5 to 10.6. Note: If you’re printing from Mac OS X 10.4, see your online User’s Guide for instructions. 1. Open a photo or document in a printing program, open the File menu, and select Print. 2.
4. Select basic copy and page settings. For borderless photos, choose a Paper Size setting with a Sheet Feeder - Borderless option. Note: If the setting you want isn’t shown (for example, Scale), check for it in your application before printing or check for it at the bottom of this window. Copy and page settings Application settings 5.
7. Click the Advanced button to change additional settings. Note: For more information on print settings, click ?. 8. Click Print. 9. To monitor your print job, click the printer icon in the dock. Cancel printing Pause or resume printing Select the print job Selecting the Correct Paper Type Select the correct Type (see page 32) or Media Type (see page 34) setting in your printer software so the ink coverage can be adjusted accordingly.
Faxing a Document Your WorkForce 520/525 Series lets you send faxes by entering fax numbers, selecting entries from a speed dial or group dial list, or using the one-touch dial buttons. Using the Automatic Document Feeder, you can fax up to 30 pages at a time. Note: You can also send a fax from your computer using the Epson FAX Utility. With Windows, see the online User’s Guide. With Macintosh, download the utility from the Epson support web site listed on page 54.
In Auto Answer mode, if the incoming call is a fax and you pick up the phone or the answering machine answers, the WorkForce 520/525 Series automatically begins receiving the fax. If the other party is a caller, the phone can be used as normal or a message can be left on the answering machine. Note: Any phone or answering machine must be connected to the EXT. port to detect an incoming fax call when a phone is picked up.
Entering Your Phone Number 1. From the Fax Header screen, press u or d to select Your Phone Number, then press OK. You see the phone number input screen. 2. Use the numeric keypad to enter your phone number (up to 20 digits). 3. When you’re done, press OK to return to the Your Phone Number screen. 4. Press x Menu to exit the Fax Settings menu.
Sending a Fax From the Control Panel You can send a fax by manually entering a fax number, as described below. Note: To dial the number using a telephone, by redialing, or by selecting from your speed dial list, see the next section. To send a fax from your computer using the Epson FAX Utility, see your online User’s Guide. 1. Place your original(s) for faxing (see page 28). 2. Press the K Fax button. 3. Use the numeric keypad to manually enter the fax number. You can enter up to 64 digits. 4.
■ One-touch dial button: Press a button on the right side of the control panel to select one of the first five speed dial/group dial entries and press OK. Press 1 to enter another entry or press 2 to continue. ■ If you’ve connected a telephone to the product, dial the number from the phone. Press 1 to confirm. Note: Don’t hang up the phone until you begin transmitting the fax.
Scanning a Document or Photo You can use your WorkForce 520/525 Series to scan original documents and photos and save them on your computer. Quick Scanning With the Scan Button Use the u Scan button to quickly scan a photo or document and save it on your computer. You can even scan a photo and have it automatically included in an email message. Note: For Mac OS X 10.6, see “Scanning With Mac OS X 10.6” on page 43. 1.
Scanning With Epson Scan Software You can scan from any TWAIN-compliant application using Epson Scan. Or you can start Epson Scan directly from your computer and save your image to a file. Note: For Mac OS X 10.6, see “Scanning With Mac OS X 10.6” on page 43. For detailed scanning instructions, see the online User’s Guide. 1. Open the document cover and place your original face-down on the glass, in the back left corner, as shown on page 28. 2. Close the cover gently so you don’t move the original. 3.
Note: You cannot use Home mode to scan with the Automatic Document Feeder. 5. Click Scan. The image is scanned and you see its icon in Windows Explorer or Macintosh Finder. Scanning With Mac OS X 10.6 You can scan original documents and photos and save them as files on your computer. 1. Open an image editing application such as Preview and select Import From Scanner from the File menu, then select your product. 2. Click the Scan button to begin scanning.
Maintaining Your Product Follow the instructions in this chapter to check and clean the print head nozzles, check ink levels, and replace ink cartridges. If you need to align the print head, see the online User’s Guide. Caution: To keep your product looking like new, don’t place anything on top of the cover or use it as a writing surface, If you need to clean the cover, use only a soft, non-abrasive microfiber-type cloth.
Cleaning the Print Head If print quality has declined and the nozzle check indicates clogged nozzles, you can clean the print head. Print head cleaning uses ink, so clean it only if necessary. Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low. You must replace the cartridge first (see page 47). 1. Load a few sheets of plain paper in the sheet feeder. 2. Press x Menu. 3. Press u or d to select Maintenance, then press OK. 4.
1. Press x Menu. 2. Press u or d to select Maintenance, then press OK. 3. Press OK to select Ink Levels. 4. The ink cartridge status is displayed. See page 47 to replace a cartridge, if necessary. 5. Press x Menu to exit. In Windows, a window may appear on your computer screen if you try to print when ink is low. This window can optionally display ink offers and other updates from Epson. Note: To disable checking for ink offers or updates from Epson, see the instructions in your online User’s Guide.
Yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature. For print quality, a small amount of ink remains in the cartridge after the “replace cartridge” indicator comes on. The product ships with full cartridges and part of the ink from the first cartridges is used for priming the product. For best printing results, use up a cartridge within six months of opening the package and before the expiration date on the cartridge box.
4. Squeeze the tab on the cartridge and lift it up. Dispose of it carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. Keep ink cartridges out of the reach of children and don’t drink the ink. 5. Before you open the new cartridge package, shake it gently four or five times. Then remove it from the package. 6.
Solving Problems If you have a problem with your Epson product, check the messages on the LCD screen to diagnose the cause. You can also check the basic troubleshooting suggestions beginning on page 50, or your online User’s Guide. Checking for Software Updates Periodically, it’s a good idea to check Epson’s support website for free updates to your product software. Open your online User’s Guide and select Download the Latest Software or visit Epson’s support website at epson.com/support (U.S.) or epson.
LCD screen messages Problem and solution The product’s ink pads are nearing or at the end of their service life. When the ink pads are saturated, the product stops and you will need to contact Epson (see page 54) to replace ink pads and continue printing. Please contact Epson Support. Problems and Solutions Check the solutions below if you’re having trouble using your Epson product.
Network setup was unsuccessful Make sure that the product is turned on and the WiFi light on the product is on. Then remove and reinsert the CD to reinstall the product software. The product does not appear in the Add Printer window (Mac OS X) Make sure the printer driver was installed correctly and that your computer’s TCP/IP settings are configured correctly. Cannot print over the network ■ Make sure the product is turned on and the WiFi light on the product is on.
Printing and Copying Problems ■ Make sure your paper is loaded printable side up (usually the whiter, brighter, or glossy side). Load it short edge first, and against the right side. Don’t load paper above the arrow mark inside the edge guide. ■ Make sure the type of paper you loaded matches the paper size and paper type settings on the control panel or in your printer software (see page 35) when copying or faxing.
2. The message on the LCD screen asks if the paper has been removed. Press 1 to clear the message. 3. Lift the scanner cover, remove any jammed paper inside, and lower the scanner cover. 4. Close the ADF cover and reload the paper. Faxing Problems ■ Make sure the recipient’s fax machine is turned on and working. ■ Make sure the LINE port on the product is connected to a telephone wall jack. Verify that the telephone wall jack works by connecting a phone to it.
Where to Get Help Epson Technical Support Internet Support Visit Epson’s support website at epson.com/support (U.S.) or epson.ca/support (Canada) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Notices Important Safety Instructions Before using your Epson product, read and follow these safety instructions: ■ Be sure to follow all warnings and instructions marked on the product. ■ Use only the type of power source indicated on the product label. ■ Use only the power cord that comes with the product. Use of another cord may cause fires or shock. Do not use the cord with any other equipment. ■ Place the product near a wall outlet where the plug can be easily unplugged.
■ Do not open the scanner section while the product is copying, printing, scanning, or faxing. ■ Do not touch the flat white cable inside the product. ■ Do not spill liquid on the product. ■ Be careful not to trap your fingers when closing the scanner cover or scanner. ■ Adjust only those controls that are covered by the operating instructions. Except as specifically explained in your documentation, do not attempt to service the product yourself.
■ If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the product. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink cartridge ink supply port or surrounding area. Do not store cartridges upside down.
FCC Compliance Statement For United States Users This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back side is a label that contains, among other information, the FCC registration number and the ringer equivalence number (REN) for this equipment. You must, upon request, provide this information to your local telephone company. The information associated with the services the equipment is to be connected are REN: 0.0B, Jack type: RJ-11C.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces.
use an address in Canada or the U.S. (excluding Puerto Rico and U.S. Possessions). Shipments to other locations will be made freight collect. You are responsible for securely packaging the defective unit and returning it to Epson within five (5) working days of receipt of the replacement. Epson requires a debit or a credit card number to secure the cost of the replacement printer in the event that you fail to return the defective one.
WARRANTY OR ANY OTHER LEGAL THEORY. IN NO EVENT SHALL EPSON OR ITS AFFILIATES BE LIABLE FOR DAMAGES OF ANY KIND IN EXCESS OF THE ORIGINAL RETAIL PURCHASE PRICE OF THE PRODUCT. In Canada, warranties include both warranties and conditions. Some jurisdictions do not allow limitations on how long an implied warranty lasts, and some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other equipment.
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