R4C3810 Reference Guide Rev. C Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ A5 size 9/30/99 FRONT.FM Pass 0 ® Laser Printer All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 Cover.fm Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ FRONT.FM Pass 0 Declaration of Conformity According to ISO/IEC Guide 22 and EN 45014 Manufacturer: Address: SEIKO EPSON CORPORATION 3-5, Owa 3-chome, Suwa-shi, Nagano-ken 392 Japan Representative: Address: EPSON EUROPE B.V. Prof. J. H.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 LONG.TOC Pass 0 Contents Getting Started About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Options. . . . . . . . . . . . . . . . . . . . .
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 LONG.TOC Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 Removing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 Chapter 3 EPSON Status Monitor 3 Utility About the EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . . . Environment for EPSON Status Monitor 3 . . .
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 LONG.TOC Pass 0 Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9 Cleaning the inside of the printer . . . . . . . . . . . . . . . . . . . . . 5-9 Removing spilled toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10 Cleaning the printer case. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 INTRO.FM Pass 0 Getting Started The EPSON EPL-5700L/EPL-5700i printer combines high performance and reliability with a wide range of features. To get started with your laser printer, please: ❏ Read the laser printer precautions and important safety instructions in the Getting Ready guide. ❏ Use your Getting Ready guide to install the options and printer software.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 INTRO.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Chapter 5, “Maintenance and Transportation,” provides instructions on how to clean and transport your printer. Appendix A, “Technical Specifications,” contains the technical specifications about the printer. Appendix B, “Contacting Customer Support,” explains customer support information.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 INTRO.FM Pass 0 High-quality printing Your printer provides 600/300-dpi printing at a speed of up to eight pages per minute. You’ll appreciate the professional print quality produced by your printer and its quick processing speed. Toner Save Mode To reduce the amount of toner used in printing documents, you can print drafts using the Toner Save Mode.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 USING.FM Pass 0 Chapter 1 1 Using Your Printer Ready and Error lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Controlling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . .
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 USING.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Ready and Error lights The ready (green) and error (red) lights on the top of the printer indicate the printer status. Whether the lights are flashing or not indicates different things, as described below. More detailed information can be found in the Alert window in the EPSON Status Monitor 3.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 USING.FM Pass 0 Accessing the printer driver You can access your printer driver directly from most Windowsbased applications, or from your Windows operating system, as explained below.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 USING.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Note for using shared printers in Windows NT 4.0 If you are using a shared printer in Windows NT 4.0, it is important that you follow the instructions below carefully, especially “Accessing the printer through a network,” which describes how to install the printer driver on NT 4.0 clients.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 USING.FM Pass 0 3. Click Shared and enter the Share Name. 1 4. Click OK. Note: Do not choose any drivers from the Alternate Drivers list. Accessing the printer through a network To access your printer from another computer on the network, follow these steps.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 USING.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 1. Install the printer driver to the client computer from the software CD-ROM. 2. Open the Printer folder from the Control Panel, then open the Properties for your printer. 3. Click the Ports tab, then click Add Port.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 USING.FM Pass 0 4. The following dialog box appears. Select Local Port, then click New Port. 5. The following dialog box appears. In the text box, type the following information: \\name of computer that is connected to the printer\name of the shared printer Then click OK.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 USING.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 6. In the Printer Ports dialog box, click Close to return to the Ports menu. 7. On the Ports menu, make sure that the new port is added and the check box is selected. Click OK to close the printer driver.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 USING.FM Pass 0 Using the DMA Faster printing with a Direct Memory Access (DMA) is possible if your printer is connected to your computer through an Extended Capability Port (ECP), a type of parallel port with expanded specifications.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 USING.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Paper Handling The printer can feed paper from either of two sources: the standard paper-tray or the optional lower cassette. Please note the following points: ❏ Paper should be high quality and relatively smooth with a weight between 60 and 90 g/m² (16 to 24 lb). ❏ The printer is extremely sensitive to moisture.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 USING.FM Pass 0 2. Fan a stack of paper and tap it on a flat surface to even the edges. Insert the paper printable side up into the tray and adjust the paper guides. 2 1 Note: Before printing make sure the Paper Size setting in your printer driver matches the paper you load. 3. Place the cover on the paper-tray.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 USING.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 4. Raise the extension output tray. Note: ❏ If you want to print on paper heavier than 90g/m2 (24 lb) or on special paper (such as envelopes, labels, or transparencies), see “Printing on special media” on page 1-13. ❏ When you feed paper manually, be sure to change the Paper Source setting to the MP tray before printing from the manual feed slot.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 USING.FM Pass 0 Printing on special media Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot guarantee the quality of any type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 USING.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ You should test the label sheet for leaking adhesive by pressing a sheet of paper on top of a sheet of labels. If the paper sticks, do not use the labels. Transparencies You can load up to five transparencies in the paper-tray. However, you may need to feed some types of Labels one sheet at a time in the paper-tray.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 USING.FM Pass 0 If the pattern still needs to be improved, you may also have to change the print density setting. See the next section for more information. Adjusting print density Do not change the print density unless it is necessary.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 OPT.FM Pass 0 Chapter 2 Using Options Printer Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 500-Sheet Lower Cassette Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Installing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Loading paper . . . . . . . . . . . . . .
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 OPT.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Printer Options You can add to your printer’s capabilities by installing any of the following options: ❏ 500-Sheet Lower Cassette Unit (C81287✽ for A4 size paper, C81288✽ for Letter size paper) increases paper feeding capacity, up to 500 sheets of paper. ❏ Face-up Tray (C81286✽) enables face-up output. ❏ Optional memory module expands your printer’s memory.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 OPT.FM Pass 0 Installing 1. Turn off the printer. 2. Unplug the printer’s power cord from the electrical outlet and from the printer. 3. Remove all interface cables from the interface connectors. 4. Make sure the printer and cassette are facing the same way. Lift the printer and align the pins on the cassette with the holes on the bottom of the printer.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 OPT.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Note: After installing the printer driver, you can confirm the optional 500Sheet Lower Cassette Unit is installed correctly. Windows users can check in the Printer Driver by selecting the Optional Settings tab under Properties, and Macintosh users can check the memory installation in the EPSON Status Monitor 3.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 OPT.FM Pass 0 4. Insert the paper-tray in the paper cassette. 2 Face-up Tray The printer normally outputs paper face down on top of the printer. If you want face-up output, you can install the optional Face-up Tray (C81286✽).
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 OPT.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 2. Install the Face-up Tray by sliding the mounting pins into the designated slots, one at a time. Do not force both sides in at once. Using The printer is factory set for face-down output. After installing the Face-up Tray, you can switch the paper path from face-up to face-down. The selector is located on the right side of the printer near the back.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 OPT.FM Pass 0 Memory Module By installing a Single In-line Memory Module (SIMM), you can increase printer memory up to 13 MB (printer default 2MB + optional 4, 8, 16 or 32 MB). You may want to add additional memory if you are having difficulty printing complex graphics or if you regularly use numerous downloaded fonts. Note: The maximum amount of memory is 13 MB.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ OPT.FM Pass 0 5. Remove the printer’s side cover by lifting the clip and sliding the side cover backward. Then lift the side cover away from the printer.
R4C3810 Reference Guide Rev. C Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ A5 size 9/30/99 OPT.FM Pass 0 6. Loosen the retaining screws securing the shield cover, and remove the cover. 2 1 2 c Caution: Before you install the module, be sure to discharge any static electricity by touching the printer’s shield cover. Otherwise, you may damage static-sensitive components.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 OPT.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 7. Insert the SIMM module into the RAM slot at an angle, making sure the pin numbers either 1 or 72 of the slot and the SIMM match. 8. Press the module down until it clicks into place at right angles to the slot. Do not apply too much force. 9. Replace the shield cover and tighten its screws.
R4C3810 Reference Guide Rev. C Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ c A5 size 9/30/99 OPT.FM Pass 0 Caution: When replacing the shield cover, be sure not to pinch wires in the printer between the case and the shield cover. 2 10. Replace the printer’s side cover. 2 1 11. Gently close the printer cover. 12. Plug the power cord back in and turn on the printer.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 OPT.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ If an incorrect amount of memory is shown on the status sheet, turn off the printer and review the steps above to make sure you correctly installed the SIMM. If the amount of memory is still incorrect, contact your dealer or a qualified service person for assistance. Note: The maximum amount of memory is 13 MB.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 STATUS.FM Pass 0 Chapter 3 EPSON Status Monitor 3 Utility About the EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Environment for EPSON Status Monitor 3 . . . . . . . . . . . . . . . 3-2 Accessing the EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . . 3-4 For Windows users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 STATUS.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ About the EPSON Status Monitor 3 EPSON Status Monitor 3 is a utility program that monitors your printer and gives you information about its current status, including the amount of remaining toner. If a print error occurs, the Status Monitor also provides you with a message describing the error. You can access EPSON Status Monitor 3 from your printer driver.
R4C3810 Reference Guide Rev. C Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ A5 size 9/30/99 STATUS.FM Pass 0 Windows shared printer To monitor a shared printer from the client through the server machine, select Allow monitoring of shared printer in the Monitoring Preference dialog box in the server machine. For information, see “Setting Monitoring Preferences” on page 3-9.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 STATUS.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ For Windows 98/95: You need to set the bi-directional support in the printer’s properties dialog box. Click the Details tab and click Spool Settings. Then click the Enable bi-directional support for this printer radio button.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 STATUS.FM Pass 0 4. Click the Utility tab. 3 5. Click EPSON Status Monitor 3 to start EPSON Status Monitor 3. Note: Unchecking the Monitor the Printing Status check box during normal operation causes the Status Alert window to stop monitoring some errors.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 STATUS.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Note: ❏ The appropriate printer port must be selected in the Chooser to receive the necessary information from the selected printer driver when the EPSON Status Monitor 3 starts. If the printer port is not correct an error will occur.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 STATUS.FM Pass 0 For Windows Users 3 Printer image: The image at the upper left shows the printer status graphically. Text box: The text box next to the printer image displays the current status of the printer. When a problem occurs, the most likely solution is displayed. OK button: Click OK to close the dialog box.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 STATUS.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ For Macintosh Users 3-8 Printer image: The image at the upper left shows the printer status graphically. Text box: The text box next to the printer image displays the current status of the printer. When a problem occurs, the most likely solution is displayed. Close button: Click Close to close the dialog box.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Photoconductor Unit Life: R4C3810 Reference Guide Rev. C A5 size 9/30/99 STATUS.FM Pass 0 Displays the Photoconductor unit’s remaining functional life. Setting Monitoring Preferences 3 For Windows users To make specific monitoring settings, click the Monitoring Preferences button in the Utility menu of the printer driver’s properties dialog box. The Monitoring Preferences dialog box appears.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 STATUS.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Settings: 3-10 Select Notification: Select the error notification type you want. Default button: Restores default settings. Select Shortcut Icon: To use the shortcut icon, check the Shortcut Icon check box and select the icon. The icon you select appears on the right side of the task bar.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 STATUS.FM Pass 0 Status Alert Window The Status Alert window opens under the conditions you select in the Monitoring Preferences dialog box. This Status Alert window indicates what type of error has occurred and offers you a possible solution. The Status Alert window automatically closes when the problem is cleared.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 STATUS.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Stopping Monitoring (Windows only) EPSON Status Monitor 3 monitors the printer during printing or when the EPSON Status Monitor 3 dialog box is opened. To monitor during printing only, close EPSON Status Monitor 3. To stop monitoring a printer completely, clear the Monitor the Printing Status check box in the Utility menu.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 TROUB.FM Pass 0 Chapter 4 Troubleshooting Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Ready and Error Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Preventing paper feed and paper jam problems . . . . . . . . . . 4-3 Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 TROUB.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Problems and Solutions Ready and Error Lights The ready (green) and error (red) lights on the top of the printer may be the first indication of trouble. Whether the lights are flashing or not indicates different things, as described below.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 TROUB.FM Pass 0 Preventing paper feed and paper jam problems If you have frequent paper feed or paper jam problems, use this checklist of corrective measures: ❏ Fan the stack of paper and then tap its edges to align them before loading. ❏ Be sure you do not load too much paper in the tray. ❏ Be sure to adjust the paper guides so that the paper feeds freely.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ TROUB.FM Pass 0 2. Open the printer cover by pressing the latch on the left side of the printer and lifting the cover up all the way. 2 1 w Warning: Opening the printer cover exposes the fuser, which is marked CAUTION Hot Surface Avoid Contact. Be careful not to touch the fuser. If the printer has been in use, the fuser may be very hot.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 TROUB.FM Pass 0 3. Remove the developer cartridge. 4 c Caution: When removing the developer cartridge, never touch the developing roller under the flap; otherwise, the print quality may be impaired.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 TROUB.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 4. Remove the photoconductor unit. c 4-6 Caution: Never touch the photoconductor unit’s light-sensitive drum; otherwise, the print quality may be impaired.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 TROUB.FM Pass 0 5. Remove any paper from the paper path. 4 Note: If paper is jammed at the fuser, grasp the bottom of the paper and pull it out. 6. Reinstall the photoconductor unit, then the developer cartridge.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 TROUB.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 7. Close the printer cover. 8. Tap the edges of the paper on a flat surface and carefully reload it into the paper-tray. (Do not reload curled or wrinkled sheets.) Printing automatically restarts from the page that jammed. If the error light (red) continues flashing after removing all jammed paper, open and close the printer cover to clear the error.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 TROUB.FM Pass 0 1. Remove the paper-tray cover and the stack of paper. 4 2. Carefully remove all the paper from the paper-tray along with any sheets that have fed part way into the printer. 3. Open the printer cover. Be sure to remove any pieces of paper that may have torn off or are remaining in the printer.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 TROUB.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 5. Close the printer cover. The jammed page’s print data is automatically reprinted. Feed Jam when using the optional 500-Sheet Lower Cassette Unit Note: When a feed jam occurs, the jammed paper looks like the illustration below. 1. Remove the cassette from the 500-Sheet Lower Cassette Unit.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 TROUB.FM Pass 0 2. Remove any jammed paper from the paper-tray or the cassette, and discard any curled or wrinkled sheets. 4 3. Remove all paper from the cassette and press down the plate in the cassette until it locks into position. 4.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 TROUB.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Operational problems The ready light (green) does not turn on when you turn the printer on Turn off the printer and check the power cord connections between the printer and the electrical outlet; then turn the printer back on.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 TROUB.FM Pass 0 Printout problems Some or all of the printout is garbled or printed as asterisks Make sure both ends of the interface cable are plugged in securely. Make sure you use a double-shielded, twisted-pair interface cable no more than six feet in length. If the printer still does not print correctly, contact your dealer or a qualified service person.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 TROUB.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ You may not be using the correct type of paper for your printer. If the surface of your paper is too coarse, printed characters may appear distorted or broken. Smooth, high-quality copier paper is recommended for best results. See “Specifications” on page A-2 for information on choosing paper. There may be a problem with the developer cartridge.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 TROUB.FM Pass 0 Uneven darkness ❏ Your paper may be moist or damp. Do not store your paper in a humid or damp environment. ❏ Make sure the paper type is correct. ❏ Check whether the printer is in Toner Save mode. 4 ❏ Confirm if the density setting is light. Turn off the printer.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 TROUB.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Clean the paper path inside the printer using a clean, soft, dry, lint-free cloth. Clean internal printer components by printing three pages with only one character per page. If the problem remains, replace the developer cartridge. For more information, see “Replacing the developer cartridge” on page 5-2.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 TROUB.FM Pass 0 The problem may be with your software program or interface cable. Print out a status sheet through the printer driver. If blank pages continue to print, the problem may be with the printer. Turn off the printer and contact your dealer. The printed image is light or faint Darken the Density setting on the Panel menu of your printer driver.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 TROUB.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Non-printed side of the page is dirty Toner may have spilled in the paper feed path. Turn off the printer. Remove the developer cartridge and the photoconductor unit and then clean the paper path of the printer using a clean, soft, lint-free cloth.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 TROUB.FM Pass 0 Be sure that the 500-Sheet Lower Cassette Unit is properly installed and that you have not tried to load it with too many sheets of paper. The cassette can hold a maximum of 500 sheets of 75g/m² (20lb) paper. The 500-Sheet Lower Cassette Unit may not be installed properly.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 TROUB.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ The problem may be that the printer is not ready to print. Make sure the printer is ready to print. For more information, see the Getting Ready Guide. The status information does not match the real status of the printer EPSON Status Monitor 3 monitors the printer at regular intervals.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 TROUB.FM Pass 0 If your computer did not have Windows 98 pre-installed, it is an upgrade from Windows 95 to 98. It may not support USB connectors, and may not print. Confirm whether your computer supports USB connectors by calling the manufacturer.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 TROUB.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Although connected to the USB hub, the printer does not operate correctly The printer may not be connected to the first level USB hub. There are five levels of USB connectors, make sure that your printer is connected to the first level. Make sure that the computer has correctly recognized the USB hub.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 MAIN.FM Pass 0 Chapter 5 Maintenance and Transportation Replacing Consumable Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Replacing the developer cartridge . . . . . . . . . . . . . . . . . . . . . . 5-2 Replacing the photoconductor unit . . . . . . . . . . . . . . . . . . . . . 5-6 Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . .
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ MAIN.FM Pass 0 Replacing Consumable Products Your printer uses two consumable components, which are listed below along with their approximate life expectancies.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ c R4C3810 Reference Guide Rev. C A5 size 9/30/99 MAIN.FM Pass 0 Caution: You must completely open the printer cover when replacing the developer cartridge; otherwise, you may damage the printer. 3. Hold the cartridge by the handle and pull it straight up and out of the printer. 5 w Warning: Do not touch the fuser, which is marked CAUTION Hot Surface Avoid Contact. 4. Dispose of the used developer cartridge properly.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 MAIN.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 5. Remove the new developer cartridge from its bag. While holding the cartridge horizontally, gently shake it a few times from side to side and then from front to back to distribute the toner evenly. 6. Remove the protective tape seal from the cover of the developer cartridge.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ c R4C3810 Reference Guide Rev. C A5 size 9/30/99 MAIN.FM Pass 0 Caution: Never touch the developing roller under the flap. Otherwise, the print quality may be impaired. 7. Hold the cartridge by its handle and lower it into the printer, making sure that the pins on each side of the cartridge fit into the grooves inside the printer. Slide the cartridge gently into the opening until it locks into place.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 MAIN.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 8. Gently press down on the printer cover until it clicks shut. 9. When turning on the printer, access the printer settings dialog box in the printer driver, and click the Toner Level Clear button. The Toner level clear dialog box is displayed. 10. Click OK to reset the toner level counter.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ c R4C3810 Reference Guide Rev. C A5 size 9/30/99 MAIN.FM Pass 0 Caution: You must completely open the printer cover to replace the photoconductor unit; otherwise, you may damage the printer. 3. Remove the developer cartridge. 4. Slide the photoconductor unit gently out of the printer as shown below. 5 w Warning: Do not touch the fuser, which is marked CAUTION Hot Surface Avoid Contact. 5.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 MAIN.FM Pass 0 c Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Caution: Never touch the photoconductor unit’s light-sensitive drum; otherwise, print quality may be impaired. 6. Insert the pins on each side of the new photoconductor unit into the grooves inside the printer. Slide the unit gently into the opening until it locks into place.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 MAIN.FM Pass 0 7. Reinstall the developer cartridge. 8. Press down the printer cover until it clicks shut. 9. When turning on the printer, access the printer settings dialog box in the printer driver, and click the OPC Level Clear button. The OPC level clear dialog box is displayed. 10. Click OK to reset the Photoconductor level counter.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 MAIN.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ 4. Remove any dirt inside the printer with a clean, dry, lint-free cloth. Do not use compressed air. If you have paper feed problems, clean the paper roller by opening the roller cover, and wiping the roller with a clean, dry, lint-free cloth. 5. Replace the photoconductor unit, then replace the developer cartridge. 6. Close the printer cover. 7.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 MAIN.FM Pass 0 If a large amount of toner is present, use a small vacuum cleaner (available from computer supply stores) to remove it. Then carefully wipe with a clean, dry, lint-free cloth. c Caution: Toner and other fine powders can damage some vacuum cleaners. Be sure to read the instructions for your vacuum cleaner before you use it on spilled toner.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 MAIN.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Transporting the Printer If you need to transport your printer, carefully repack it using the original box and packing materials as follows: 1. Turn off the printer. 2. Lift off the paper-tray cover. Remove all paper from the paper-tray. 3. Grasp the base part of the paper-tray with both hands, press inward on the edges, and pull it out of the printer. X 4.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 APTEC.FM Pass 0 Appendix A Technical Specifications Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 APTEC.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Paper Specifications Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot guarantee the quality of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Envelopes: c R4C3810 Reference Guide Rev. C A5 size 9/30/99 APTEC.FM Pass 0 Monarch (3 7/8 × 7 1/2 in.) Commercial 10 (4 1/8 × 9 1/2 in.) DL (110 mm × 220 mm) C5 (162 mm × 229 mm) C6 (114 mm × 162 mm) International B5 (176 mm × 250 mm) Caution: Only load paper sizes that are listed above.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 APTEC.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.
R4C3810 Reference Guide Rev. C Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ A5 size 9/30/99 APTEC.FM Pass 0 Environmental Temperature: Operation: Storage: 10 to 35 °C (50 to 95 °F) 0 to 35 °C (32 to 95 °F) Humidity: Operation: Storage: 15 to 85% RH 30 to 85% RH Altitude: Maximum 2,500 meters (8200 feet) Mechanical Dimensions and weight: Height: Width: Depth: Weight: Durability: 251 mm (9.9 in.) 397 mm (15.6 in.) 463 mm (18.2 in.) Approx. 7.5 kg (14.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 APTEC.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Interface Parallel interface The parallel (IEEE 1284-B compliant) interface connector pin assignments are shown in the table below. Note Windows 98/95 and NT 4.0 support the parallel interface. Pin No.
R4C3810 Reference Guide Rev. C Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Pin No. A5 size 9/30/99 Direction IEEE 1284-B connector Compatibility 18 APTEC.FM Pass 0 OUT Nibble ECP PeripheralLogicHigh 19 - 30 GND 31 IN 32 OUT nlnit nFault nReverse Request nDataAvail 33 GND 34 NC 35 OUT 36 IN nPeriphRequest +5V nSelectln IEEE1284 Active Note: The column heading ”Direction” refers to the direction of signal flow in to or out of the printer.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 APTEC.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 APTEC.FM Pass 0 PError/AckDataReq/nAckReverse Compatibility mode: High signal indicates that a feed jam occurred in the paper supply section, or that there is no paper in the paper-tray or cassette. Negotiation phase: High signal indicates whether or not IEEE 1284 is supported or not. Afterwards, this signal conforms with nDataAvail (nFault).
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 APTEC.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Reverse data transfer phase: In nibble mode, setting this signal low indicates to the printer that the host is ready to receive data. When this signal is subsequently set high, it indicates that the host received the data. Reverse idle phase: This signal is set high in response to a PtrClk (nAck) low pulse in order to return to the reverse data phase.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 APTEC.FM Pass 0 Negotiation phase: This signal is set high in order to authorize 1284 compatibility. In nibble mode, after the host sets HostBusy (nAutoFd) high, this signal is set low in order to indicate that the transmission data is ready. Reverse data transfer phase: This signal is set low in order to indicate to a nibble mode host that the transmission data is ready.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 APTEC.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ +5V Pull up to +5V with 1 kΩ Using the ECP mode To use the ECP mode with a parallel (IEEE 1284-B compliant) connector, your computer must support the ECP mode. Note: The ECP mode is available with Windows 98/95 and Windows NT4.0. To use the ECP mode, follow these steps: 1. Make the ECP mode settings in the BIOS setting program that comes with your computer.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 APTEC.FM Pass 0 USB interface Universal Serial Bus 1.0 compliant. Note: Only Macintosh and Windows 98 pre-installed PCs support the USB interface. For Windows 98 1. Click the Start button, point to Settings, and then click Printers. 2. Right-click the EPSON EPL-5700L/EPL-5700i icon, and click Properties in the menu that appears. 3. Select the Details tab. 4.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 APTEC.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 APTEC.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 APSUP.FM Pass 0 Appendix B Contacting Customer Support Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 For United Kingdom and the Republic of Ireland Users . . . . . . . . B-2 For Australian Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4 For Singapore Users . . . . . . . . . . . . . .
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 APSUP.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Where to Get Help If your printer is not operating properly and you cannot solve your problem with the troubleshooting information in this guide contact EPSON customer support services for assistance. We will be able to help you much more quickly if you are able to give the exact information indicated below.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 APSUP.FM Pass 0 http://www.epson.co.uk/support/email/ ❏ For a full list of EPSON Customer and Warranty Support services: http://www.epson.co.uk/support/ Support Via Telephone Our Customer and Warranty Support teams can be contacted by calling 0870 163 7766 in the UK or 0044 0870 163 7766 from the Republic of Ireland.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 APSUP.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ Pre Sales Enquiry Desk Our Enquiry Desk team can be contacted by calling 0800 220546 in the UK or 1 800 409132 from the Republic of Ireland, by faxing 01442 227271 in the UK or 0044 1442 227271 from the Republic of Ireland, and via e-mail at info@epson.co.uk.
R4C3810 Reference Guide Rev. C Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ A5 size 9/30/99 APSUP.FM Pass 0 Internet URL http://www.epson.com.au Access the EPSON Australia World Wide Web pages. Worth taking your modem here for the occasional surf! You can get the same information as offered on the EPSON FAXBACK and the EPSON Bulletin Board plus more. Your Dealer Don’t forget that your dealer can often help identify and resolve problems.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 APSUP.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ For Singapore Users Contact the telephone and fax numbers below: Phone: Fax: (065) 337-7911 (065) 334-1185 For Hong Kong Users To obtain technical support as well as other after-sales services, users are welcome to contact EPSON Hong Kong Limited.
R4C3810 Reference Guide Rev. C Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ A5 size 9/30/99 APSUP.
Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ R4C3810 Reference Guide Rev. C A5 size 9/30/99 GLOSS.FM Pass 0 Glossary default A value or setting that takes effect when the printer is turned on, reset, or initialized. dots per inch (dpi) The number of dots per inch is a measure of printer resolution. The higher the number of dots, the higher the resolution. download To transfer information from the computer to the printer. dpi See dots per inch.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 GLOSS.FM Pass 0 Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ RAM Random Access Memory (RAM) is where temporary information is stored. reset To refresh the printer’s memory and erase the current print jobs. resolution A measure of the fineness and clarity of images produced by the printer or monitor. Printer resolution is measured in dots per inch. Monitor resolution is measured in pixels.
R4C3810 Reference Guide Rev. C Proof Sign-off: ABE K.Tsuno M.Takata_______ M.Takata _______ ABE J.Holmes _______ A5 size 9/30/99 LONG.
L R4C3810 Reference Guide Rev. C A5 size 9/30/99 LONG.