EPSON Stylus Color 777/777i Printer Basics Printed on recycled paper.
Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.
Contents Welcome! 1 About Your Documentation Warnings, Cautions, Notes, and Tips Viewing Your Electronic Printer Manual Watching Printer Movies 1 1 2 4 Printing from Start to Finish 5 Printing with Windows Loading Paper Opening the Printer Software Selecting Printer Software Settings Controlling Printing Printing on a Macintosh Loading Paper Opening the Printer Software Selecting Printer Software Settings Controlling Printing Using PhotoEnhance, Custom, and Advanced Settings Enhancing Photos Using Cus
iv Aligning the Print Head Cleaning the Printer Transporting the Printer 24 25 26 Problem Solving 27 Identifying Printer Parts Diagnosing Printer Problems Checking the Control Panel Lights Running a Printer Check Problems and Solutions Setup and Software Installation Problems Printing Problems Print Quality Problems Problems with Paper Feeding Miscellaneous Printout Problems Uninstalling and Reinstalling Printer Software Where To Get Help EPSON Technical Support Creative Software Technical Support 27
Welcome! Your EPSON Stylus® Color 777 or EPSON Stylus Color 777i printer is the ideal output device for home or home office printing. With resolutions of up to 2880 by 720 dpi, you can print anything from reports and resumes to family photos and greeting cards with great results. The EPSON Stylus Color 777i printer is identical to the EPSON Stylus Color 777 printer, except for the printer lid and color. Therefore, this guide refers to the printer and its software as EPSON Stylus Color 777.
Viewing Your Electronic Printer Manual Your printer software CD-ROM includes an electronic Reference Guide for your printer. The manual is in HTML format, so you need a browser—such as Microsoft® Internet Explorer 3.0 or later or Netscape Navigator® 3.0 or later—to view it. If you are using a different browser, the pages may not display correctly. A browser is not included on the printer software CD-ROM.
If you copied the manual to your hard drive, you can access it at any time, as follows: Windows: Select Start, Programs, EPSON, and double-click ESC777 Guide. Macintosh: Open the EPSON Stylus Color 777 folder and double-click View Reference Guide. When you first open the Reference Guide, you see this screen: Click here to expand the table of contents Click a topic on the left to expand the table of contents. After expanding the table of contents, you can click on the topic you want to view.
Watching Printer Movies Need help loading plain or special paper, replacing ink cartridges, or cleaning the SM print head? Your printer software CD-ROM includes helpful Fix-it Flix movies that explain these common tasks. Follow these steps to watch your printer movies: 1. Insert your printer software CD-ROM. 2. Windows: Double-click My Computer, double-click your drive icon, then double-click the EPSON icon. CD-ROM Macintosh: Double-click the EPSON CD-ROM icon, then double-click the EPSON icon.
Printing from Start to Finish Here’s what to do to print a basic document—such as a newsletter or photograph— from loading the paper to selecting print settings to controlling the print job.
If you’re printing on envelopes, see page 15 for loading instructions. Opening the Printer Software After you open your application program and create your document, you’re ready to select your printer software settings. From the File menu, click Print.
Selecting Printer Software Settings Once you click Properties, you see your printer software Properties dialog box. The most important thing to remember is to set the correct Media Type for the paper you’re using.
For more information about printer settings, click the Help button. Or you can right-click any item on the screen and then click What’s This?. Selecting the Settings You Use Most Often The printer settings you make apply only to the application you’re currently using. If you usually print one type of document in different applications—for example, legal-sized documents with black ink—you can change the default printer settings for all your programs. You do this using the Windows Printers utility. 1.
After a moment, the Progress Meter appears and shows the progress of your print job. You can use the buttons to cancel, pause, or restart printing. You can also see how much ink you have left. Click to cancel printing Click to pause or resume printing Does not appear if you are printing over a network For more advanced printer settings, see page 13.
Follow these guidelines when loading paper: ■ Load the printable side face up. It’s usually whiter or brighter than the other side. ■ Load letterhead or preprinted paper into the printer top edge first. ■ Don’t load paper above the arrow on the left edge guide. If you’re printing on envelopes, see page 15 for loading instructions. Opening the Printer Software After you open your application program and create your document, you’re ready to select your page setup and other printer software settings.
Selecting Printer Software Settings Now open the File menu and click Print. You see the main printer settings dialog box for your application (your dialog box may look slightly different): Select the type of paper you loaded Select the Ink color Select Automatic mode Select faster or higher-quality printing, or in-between The most important thing to remember is to set the correct Media Type for the paper you’re using.
Controlling Printing Once you’ve clicked Print, your document begins printing. If you turned on background printing, you can select EPSON Monitor3 from the Application menu at the right side of the menu bar to check the progress of your print job. You see the EPSON Monitor3 dialog box: Click to restart your print job Click to cancel printing Click to pause printing Click on the current print job. . . or a waiting print job . . .
Using PhotoEnhance, Custom, and Advanced Settings When you’re printing special projects, you can customize your printer software settings, as described in these sections: ■ “Enhancing Photos” below ■ “Using Custom Project Types” on page 14 ■ “Using Advanced Settings” on page 15 For additional information on these settings, see the electronic Reference Guide, as described on page 2.
Using Custom Project Types Your printer software includes custom project types with preset printing options. This lets you quickly select the best settings for your type of document, or select a color-matching method for your project. To access the project types, click Custom, then click the Custom Settings list to open it. Then select one of these settings: ■ Text/Graph: For printing graphics-intensive documents like presentations with charts and graphs.
Using Advanced Settings For maximum control over your project, you can customize your print settings—such as Print Quality and Gamma—and use special effects. To access these settings in your printer software, click Custom and then click the Advanced button. You see the Advanced dialog box. For details on all the settings, click Help on screen or see your electronic Reference Guide (as described on page 2).
Using Special Papers How can you get the best-looking photos, most vivid colors, and sharpest text? Always use EPSON’s special ink jet papers. We’ve included some free samples in the EPSON Photo Quality Media Pack. Instructions for printing on them are given below. For instructions on using other EPSON special papers, see the electronic Reference Guide, as described on page 2. For a list of EPSON special ink jet papers and ordering information, see the inside back cover.
Selecting the Correct Media Type Your printer automatically adjusts itself for the type of paper you select in your printer software. That’s why the Media Type setting is so important. It tells your printer what kind of paper you’re using and adjusts the ink coverage accordingly. Here are the settings you should choose for your paper: For this paper . . . Select this Media Type setting . . .
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Maintaining Your Printer This section describes maintenance procedures to keep your printer working at its best and preparation steps for moving your printer.
Or, with Windows, click Start, point to Settings, and select Printers. Right-click the EPSON Stylus Color 777 printer icon. Then select Properties (Windows 95 or 98), Document Defaults (Windows NT), or Printing Preferences (Windows 2000). 3. Windows: Click the Utility tab. Macintosh: Click the Utility button. 4. On the Utility menu, click the Head Cleaning button. 5. Follow the instructions on the screen to clean the print head.
Replacing an Ink Cartridge When the b error light flashes, an ink cartridge is low on ink. This is a good time to make sure you have a new cartridge. When the b error light stays on, a cartridge is empty and you need to replace it. The b error light also comes on if you have a paper jam, so make sure you check for that before replacing a cartridge. When an installed cartridge is more than six months old, you may need to replace it if printouts don’t look their best.
To avoid damaging the printer, never move the print head by hand. You cannot print if either ink cartridge is empty. Leave the empty cartridge installed in the printer until you have obtained a replacement. Otherwise the ink remaining in the print head nozzles may dry out. You must remove the yellow tape from the top of the cartridge or you will permanently damage it. Don’t try to remove the clear seal underneath the cartridge.
3. The color cartridge is on the right and the black is on the left. Pull up the ink cartridge clamp. The cartridge rises up from its holder. 4. Lift the cartridge out of the printer and dispose of it carefully. 5. Unwrap the new ink cartridge. Then remove only the yellow tape seal on top. black cartridge color cartridge 6. Tilt the new cartridge forward slightly as you place it in its holder. Hang the tabs at the back of the cartridge on the hooks in the holder clamps.
7. Press down the ink cartridge clamp until it locks in place. 8. If you need to replace the other ink cartridge, repeat steps 3 through 7 before continuing with step 9. 9. Press the e ink cartridge replacement button and close the printer cover. The printer begins charging the ink delivery system. The Ppower light flashes, and the printer makes noise. Charging takes about one minute. When it’s finished, the Ppower light stops flashing and stays on and the b error light goes out.
5. Follow the instructions on the screen to print a test page. You see this window: 6. On the printed page, select the pattern that shows the two vertical lines most precisely printed on top of each other. Select one pattern each for rows 1, 2, and 3. Then enter the number of the best pattern for each row in the corresponding boxes on the screen. 7. Click Realignment to print another test page. Make sure the pattern numbered 8 in each row is the best aligned. If not, repeat steps 6 and 7. 8.
Transporting the Printer If you move your printer some distance, you need to prepare it for transportation in its original box or one of a similar size. Follow these steps: To avoid damage, always leave the ink cartridges installed when transporting the printer. Be sure to remove the tape used in step 4 after installing the printer in its new location. 1. Turn on the printer, wait until the print head locks in the far right position, then turn off the printer. 2.
Problem Solving This section gives you the basics for diagnosing and solving printer problems. ■ First see “Diagnosing Printer Problems” on page 28 to help determine what the cause of the problem may be. ■ Then see “Problems and Solutions” on page 30 for solutions to common setup, software, print quality, paper feeding, or other problems. It’s a good idea to check EPSON’s web site periodically for possible updates to your printer driver. Visit www.epson.
Diagnosing Printer Problems You can diagnose some problems by checking the printer’s control panel lights, as described below, or running a printer check, as described on page 29. Checking the Control Panel Lights error light power light power button ink cartridge replacement button maintenance button Follow the guidelines below when you check the control panel lights. P is on The Ppower light is on when the printer is ready to print.
P and b flash When both lights flash as you’re replacing an ink cartridge, the flash pattern indicates which cartridge is low on ink, as described on page 22. If you’re not replacing ink but both lights are flashing, your printer may have an internal error. Turn off the printer, wait a few seconds, and turn it on again. If the lights still flash, contact your dealer or EPSON; see page 37 for contact information. P and b are off When both lights are off, the printer is not receiving power.
Problems and Solutions Below are some troubleshooting tips if you have any problems setting up your printer, installing software, getting good print quality, feeding paper, or other problems. Setup and Software Installation Problems The printer makes noise after ink cartridge installation. ■ ■ The first time you install ink cartridges, the printer must charge its ink delivery system for a couple minutes.
Printing Problems Only the Ppower light is on, but nothing prints. ■ ■ ■ Make sure the interface cable is connected securely and that the cable meets the system requirements on page 39 and page 40. Run a printer check as described on page 29. If the check page prints, make sure your printer and application software are installed correctly. If you’re printing on a network, you need to set up your printer for network printing, as described in your electronic Reference Guide.
Print Quality Problems You see banding (light lines). ■ The print head nozzles may need cleaning; see page 19 for instructions. ■ Make sure the Media Type setting matches the paper you loaded. See page 17 for guidelines. ■ Make sure the printable side of the paper is face up. It is usually whiter or shinier. ■ The ink cartridges may be old or low on ink. To replace an ink cartridge, see page 21. ■ Try using Automatic mode. See page 7 (Windows) or page 11 (Macintosh) for instructions.
Your printout is faint or has gaps. ■ The print head nozzles may need cleaning; see page 19 for instructions. ■ The ink cartridges may be old or low on ink. To replace an ink cartridge, see page 21. You see wrong or missing colors. ■ Make sure the Ink setting is set to Color for color images and your application is set for color printing. ■ The print head nozzles may need cleaning; see page 19 for instructions. ■ Make sure the Media Type setting matches the paper you loaded.
Problems with Paper Feeding Too many copies are printing. Make sure that neither the Copies setting in your printer software, nor the Copies setting in your application is set for multiple copies. Paper doesn’t eject fully or is wrinkled. ■ ■ 34 If the paper doesn’t eject fully, you may have set the wrong paper size. Press the b maintenance button to eject the paper. Then select the correct paper size in your application or printer software.
Miscellaneous Printout Problems The margins are incorrect. ■ ■ Make sure the paper settings in your printer software are correct for your paper size. See the electronic Reference Guide (as described on page 2) for instructions. Check your software documentation for instructions on selecting the correct margins for your paper size. The margins must be within the printable area of the page. See “Printer Specifications” in your electronic Reference Guide (as described on page 2) for more information.
Uninstalling and Reinstalling Printer Software Windows 1. Double-click My Computer, then double-click the Control Panel icon. 2. Double-click Add/Remove Programs. Click EPSON Printer Software in the program list, then select the EPSON Stylus Color 777 icon. 3. Click Add/Remove or Change/Remove and follow the on-screen instructions. 4. If you’re using the USB port with Windows 98, click EPSON USB Printer Devices in the program list; then click Add/Remove again. 5.
Where To Get Help If you need help with your printer or its software, including EPSON Software™ Film Factory,™ see the contact information below. For help with other creative applications on the printer software CD-ROM, see page 38 for contact information. If you need help using other software with an EPSON product, see the documentation for that software for technical support information.
To speak to a technical support representative, dial: ■ U.S.: (562) 276-7277, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Saturday ■ Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday Toll or long distance charges may apply.
Requirements and Notices This chapter includes system requirements, safety instructions, legal notices, and other important information. Windows System Requirements To use your printer and its software, your system should have: ■ An IBM® compatible PC with at least a 486/66 MHz (for Windows 98), Pentium® 133 MHz (for Windows 2000), or 486/25 MHz (for Windows 95 or Windows NT® 4.0) processor (Pentium processor recommended) ■ Microsoft Windows 95, Windows 98, Windows 2000, or Windows NT 4.
Macintosh System Requirements To use your printer and its software, your system should have: ■ An Apple® iMac™ series, Power Macintosh,® G3, or G4 with USB port ■ Mac® OS 8.5.1 or later If your iMac is running OS 8.1, you’ll need to upgrade your operating system before installing your printer software. If your iMac is running OS 8.5.1, Apple recommends that you install iMac Update 1.1, available on the Apple web site.
Important Safety Instructions Before using your printer, read the following safety instructions to make sure you use the printer safely and effectively: ■ Be sure to follow all warnings and instructions marked on the printer. ■ Use only the type of power source indicated on the printer’s label. ■ Connect all equipment to properly grounded power outlets. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
Ink Cartridge Safety Instructions 42 ■ Keep ink cartridges out of the reach of children and do not drink the ink. ■ Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water. ■ Do not put your hand inside the printer or touch the cartridge during printing. ■ Do not move the print head by hand; otherwise you may damage the printer.
FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
Epson America, Inc. Limited Warranty What is Covered: Epson America, Inc. (“Epson”) warrants to the first end-user customer that the Epson printer covered by this limited warranty statement, if purchased and used in the United States or Canada, conforms to the manufacturer’s specifications and will be free from defects in workmanship and materials for a period of one year from the date of original purchase.
Index Numerics E 360 dpi Ink Jet Paper, 17 Economy setting, 14 Electronic manual, 2 to 3 ENERGY STAR, 40 Envelopes, 15 EPSON accessories, 38 help, 37 to 38 Monitor3, 12, 22 papers, 16 to 17 Store, 21 warranty, 44 A Accessories, 38 Advanced settings, 15 Aligning print head, 24 to 25 Automatic mode, 7, 11 B Background printing, 12 Banding, 15, 32 Blank pages, 35 Blurry images, 32 Browser, 2 C Cable, printer, 39, 40 Characters, incorrect, 35 Checking printer, 29 Cleaning print head, 19 to 20 printer, 25
I O ICM (Image Color Matching) setting, 14 Incorrect characters, 35 Incorrect colors, 33 Ink cartridge ordering, 21 replacing, 21 to 24 safety instructions, 21 to 22, 42 Ink Jet Transparencies, 17 Ink level, 9, 22 Ink setting, 7, 11 Inverted image, 35 Iron-On Cool Peel Transfer Paper, 17, 35 Orientation, 10 L Layout problems, 35 Letterhead, 5, 10 Lights, 28 to 29 Low-resolution images, 13 M Macintosh printer status, 12 printing with, 9 to 12 system requirements, 40 Maintaining printer, 19 to 25 Margin
Printing advanced, 15 controlling, 8 to 9, 12 Macintosh, 9 to 12 Windows, 5 to 9 with custom project types, 14 with PhotoEnhance, 13 Problems installing software, 30 miscellaneous, 35 paper feeding, 34 print quality, 32 to 33 setting up printer, 30 Progress Meter, 9 Project types, custom, 14 T Technical support, 37 to 38 Text/Graph setting, 14 Transfer Paper, Iron-On Cool Peel, 17, 35 Transparencies, 17 Transporting printer, 26 Troubleshooting, 27 to 38 U Quality/Speed setting, 7, 11 Uninstalling softwa
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How To Order EPSON Ink and Paper To order EPSON ink cartridges, paper, and other printing media, contact your dealer or call EPSON at (800) 873-7766 or visit the EPSON Store at www.epson.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral. EPSON Ink Cartridges Black: Color: T017201 (U.S.) or T017311 (Canada) T018201 (U.S.) or T018311 (Canada) EPSON Papers Paper name Size Part number EPSON 360 dpi Ink Jet Paper Letter (8.5 x 11 inches) S041060 A4 (8.3 x 11.