User Guide

27
Problem Solving
This section gives you the basics for diagnosing and solving printer problems.
■ First see “Diagnosing Printer Problems” on page 28 to help determine what the
cause of the problem may be.
■ Then see “Problems and Solutions” on page 30 for solutions to common setup,
software, print quality, paper feeding, or other problems.
It’s a good idea to check EPSON’s web site periodically for possible updates
to your printer driver. Visit www.epson.com and check the section for your
product to see if there is a new driver available for downloading to your
computer. To check the version number of your current driver, access the
driver as described on page 6 for Windows or page 10 for Macintosh; the
version number is shown below the EPSON logo.
Identifying Printer Parts
If you need help identifying the parts of the printer, refer to these illustrations:
sheet
feeder
left edge
guide
output tray extension
output tray
printer cover
paper support
ink cartridge holders
(do not remove)
control panel