User Guide

32
Print Quality Problems
You see banding (light lines).
■ The print head nozzles may need
cleaning; see page 19 for instructions.
■ Make sure the Media Type setting
matches the paper you loaded. See
page 17 for guidelines.
■ Make sure the printable side of the
paper is face up. It is usually whiter or
shinier.
■ The ink cartridges may be old or low
on ink. To replace an ink cartridge,
see page 21.
■ Try using Automatic mode. See
page 7 (Windows) or page 11
(Macintosh) for instructions.
■ Run the Print Head Alignment
utility. See page 24 for instructions.
Your printout is blurry or smeared.
■ Make sure your paper isn’t damp,
curled, or loaded face down (the
printable side should be face up). If
it’s damp or curled, reload a new
stack of paper.
■ Use a support sheet with special
paper or try loading your paper
one sheet at a time.
■ Make sure your paper meets the
specifications listed in your electronic
Reference Guide.
■ Run the Print Head Alignment
utility. See page 24 for instructions.
■ Remove each sheet from the output
tray as soon as it’s finished printing,
especially if you’re using
transparencies.