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basket-fm.fm Page ii Wednesday, May 13, 1998 11:33 AM All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.
basket-fm.fm Page iii Wednesday, May 13, 1998 11:33 AM FCC Compliance Statement For United States Users This printer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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basketTOC.fm Page vii Wednesday, May 13, 1998 11:34 AM Contents 4 5 Managing Print Jobs Managing Print Jobs in Windows 95 and Windows NT 4.0 4-1 Using Status Monitor 2 4-2 Selecting the Speed & Progress Options (Windows 95) 4-10 Using the Spool Manager (Windows 95) 4-13 Additional Monitoring Options in Windows NT 4.0 4-14 Managing Print Jobs in Windows 3.
basketTOC.fm Page viii Wednesday, May 13, 1998 11:34 AM Contents 6 Using the Ethernet Card Using the Ethernet Card Operating the Card Printing a Status Sheet Reading the Indicator Lights Resetting the Ethernet Card Initializing the Ethernet Card Configuring for DLC on Windows NT 4.
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basket-int.fm Page 1 Wednesday, May 13, 1998 11:34 AM Introduction Note: Your EPSON Stylus COLOR 850N printer is identical to the EPSON Stylus COLOR 850 except for the added network capabilities. Therefore, this guide refers to the EPSON Stylus COLOR 850 printer driver software. Your EPSON Stylus® COLOR 850N bundled printer/print server is the ideal shared output device for business graphics, layout proofs, digital photography, or any project created by users on your network.
basket-int.fm Page 2 Wednesday, May 13, 1998 11:34 AM Introduction ◗ At least 50MB of free hard disk space for storing images (100MB or more is recommended) ◗ VGA, Super VGA, or better display adapter and monitor ◗ Double-speed CD-ROM drive (quad-speed or faster recommended) for installing the printer software ◗ Network connection to Ethernet ◗ A twisted-pair (10BASE-T) or thin coaxial (10BASE2) cable (with a 50 ohm terminator, if necessary) to connect the printer’s Ethernet card to your network.
basket-int.fm Page 3 Wednesday, May 13, 1998 11:34 AM Introduction Supported Network Protocols and Features The EPSON Stylus COLOR 850N’s Ethernet card supports the following network protocols: Novell® NetWare® ◗ Supports NetWare 3.x and 4.x (Bindery Emulation Mode) ◗ Allows your printer to function as a print server or remote printer. Auto Print Server/Remote Printer mode automatically switches between print server and remote printer modes, depending on network conditions.
basket-int.fm Page 4 Wednesday, May 13, 1998 11:34 AM Introduction How To Use Your Manuals See the Setup Guide to set up your printer, install your software, and configure the card for the network. This User’s Guide contains the following information: Chapter 1 covers the basics of printing with Windows or Macintosh. Chapter 2 gives guidelines for selecting the right paper or other media for your print job and instructions for loading it in your printer.
basket-int.fm Page 5 Wednesday, May 13, 1998 11:34 AM Introduction Warnings, Cautions, Notes, and Tips You’ll find this information throughout your manual: Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information about your printer. Tips contain additional hints for great printing.
basket-int.fm Page 6 Wednesday, May 13, 1998 11:34 AM Introduction Where To Get Help EPSON provides technical assistance through electronic support services and automated telephone services 24 hours a day. The following tables list the contact information: Electronic support services Service Access World Wide Web From the Internet, you can reach EPSON’s Home Page at http://www.epson.com.
basket-int.fm Page 7 Wednesday, May 13, 1998 11:34 AM Introduction To speak to a technical support representative, dial (310) 787-6346 (U.S.) or (905) 709-2567 (Canada), 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Saturday and Sunday. Toll or long distance charges may apply. Note: If you need help using another manufacturer’s software with an EPSON product, see the documentation for that program for technical support information.
basket-int.fm Page 8 Wednesday, May 13, 1998 11:34 AM Introduction Important Safety Instructions Before using your printer, read the following safety instructions to make sure you use the printer safely and effectively: Caution: Always turn the printer off using the Ppower button. If you’re using a power strip, do not switch it off or unplug the printer until the Ppower light is off. ◗ Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid on the printer.
basket-int.fm Page 9 Wednesday, May 13, 1998 11:34 AM Introduction ◗ Unplug the printer and refer servicing to qualified service personnel under the following conditions: If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the cabinet damaged; if the printer does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.
basket-1.fm Page 1 Wednesday, May 13, 1998 11:35 AM 1 Basic Printing It’s easy to print all your color and black-and-white documents with your EPSON Stylus COLOR 850N. First set up your printer, install the software, and configure the card on the network, following the instructions in the Setup Guide. Then read this chapter to find out about: Note: Setup instructions for EPSON Net! for NetWare DOS and EPSON Net! for OS/2 are in Chapter 6. Appendix C has DOS support information.
basket-1.fm Page 2 Wednesday, May 13, 1998 11:35 AM Basic Printing Setting Printer Options from Windows Applications This section describes the settings you’ll need to check for all your everyday printouts. See Chapter 3 for information about advanced settings for special print jobs. 1. Open your word processor or other Windows software application and open a file you want to print.
basket-1.fm Page 3 Wednesday, May 13, 1998 11:35 AM Basic Printing 5. Choose the Media Type you want to print on from the following list: To print at the highest resolution (1440 dpi), you can use plain paper, Photo Paper, or one of the Photo Quality media. For the best printing at any resolution, always use EPSON media. The Quality/Speed slider is not available for certain media types.
basket-1.fm Page 4 Wednesday, May 13, 1998 11:35 AM Basic Printing Setting Default Printer Options Note: Some application settings override driver settings (such as Paper Size or Orientation), so it’s a good idea to check the settings in your application before you print. See page 1-2 for instructions. When you change printer settings through your software application, the settings apply only to the application you’re using.
basket-1.fm Page 5 Wednesday, May 13, 1998 11:35 AM Basic Printing Checking Printer Status While your document is printing, your printer software reports how the job is doing. See the section for your operating system below.
basket-1.fm Page 6 Wednesday, May 13, 1998 11:35 AM Basic Printing Windows NT 4.0 servers and workstations also include a messenger service to alert you to printer errors or let you know when a print job is finished. If you have appropriate network access privileges or you’re controlling printing from the server, you can also cancel, pause, or restart print jobs and set other options. See your Windows NT documentation for details. Windows 3.
basket-1.fm Page 7 Wednesday, May 13, 1998 11:35 AM Basic Printing Printing from a Macintosh When you print with a Macintosh, you need to check the printer software settings for documents in each application you use. When you choose Page Setup or Print from the File menu, you see the printer software dialog boxes that let you choose the settings that describe your print job—such as the media type you’ve loaded and the resolution you want to use.
basket-1.fm Page 8 Wednesday, May 13, 1998 11:35 AM Basic Printing 4. Now choose Print from the File menu in your application. You see the printer settings dialog box: Click to select Automatic mode Use the Quality/Speed slider to select your print resolution Click to select your media type 5. Choose the number of copies and indicate which pages you want to print. 6. Make sure the Mode option is set to Automatic.
basket-1.fm Page 9 Wednesday, May 13, 1998 11:35 AM Basic Printing 9. Set the slider to Quality or Speed. This lets you choose between the fastest printing or the highest resolution for the media you’re using. To use the highest resolution available for plain paper (1440 dpi), you need to access the More Settings dialog box; see page 3-4 for instructions. Note: The Quality/Speed slider is not available for certain media types. You may want to click the Utility button and open the Status Monitor window.
basket-1.fm Page 10 Wednesday, May 13, 1998 11:35 AM Basic Printing What To Do When the Printer Lights Flash paper out light black ink out light color ink out light black cleaning button load/eject button color cleaning button power button power light The four lights on your printer’s control panel show the printer’s status and alert you to problems like paper jams. S When the paper out light flashes, paper is jammed in the printer. Turn off the printer and gently pull out all jammed paper.
basket-2.fm Page 1 Friday, May 22, 1998 9:27 AM 2 Printing on Special Paper Your EPSON Stylus COLOR 850N lets you print on just about any kind of paper you want to use. You can get great results printing on various sizes of plain paper, letterhead, and envelopes, but you’ll get even better results with specially coated ink jet paper. Note: Be careful when printing on special paper over the network. If anyone else sends a job to the printer, your paper may be wasted.
basket-2.fm Page 2 Friday, May 22, 1998 9:27 AM Printing on Special Paper EPSON ink jet media and their settings Media name Size Part number Media Type setting EPSON High Quality Ink Jet Paper Letter A4 S041111 S041117 Photo Quality Ink Jet Paper EPSON Photo Quality Ink Jet Paper Letter A4 Legal S041062/S041029 S041061/S041026 S041067/S041048 EPSON Special Coated Paper for 720 dpi Printing Letter S041062 EPSON Photo Quality Ink Jet Cards 4.1 × 5.
basket-2.fm Page 3 Friday, May 22, 1998 9:27 AM Printing on Special Paper Letterhead, Preprinted Forms, and Legal-size Paper Load the top edge first. When you load long paper, pull up the paper support extension and both output tray extensions. Note: When you load paper, make sure the printable side is facing up. Some special media have a cut corner that you need to position in the upper right of the paper support. Also follow any instructions in the package.
basket-2.fm Page 4 Friday, May 22, 1998 9:27 AM Printing on Special Paper However, you may get better results by loading one sheet at a time. With multiple sheets loaded, the minimum top margin you can use is 1.2 inches (30 mm). If you want to use a smaller top margin, load and print one sheet at a time. Note: Use ink jet papers within one year of purchase. Use glossy media and transparencies within six months. Return unused sheets and envelopes to their original package as soon as possible.
basket-2.fm Page 5 Friday, May 22, 1998 9:27 AM Printing on Special Paper If ink smears when you print on envelopes or other thick media, set the paper thickness lever to the + position. Open the printer cover and position the lever as shown below. (Make sure you return the lever to the 0 position before you print on other media.
basket-2.fm Page 6 Friday, May 22, 1998 9:27 AM Printing on Special Paper ◗ If you’re loading 4 × 6-inch Photo Paper, position the perforated margins as shown: ◗ When you create an image for printing on 4 × 6-inch Photo Paper in your application software, size it to 4.25 × 6.25 inches. For other sizes of Photo Paper, see Appendix C for the maximum printable area specifications. 0.67 in trim size printed image size 0.24 in 0.12 in 0.12 in You can use 4 × 6-inch EPSON Photo Paper like a postcard.
basket-2.fm Page 7 Friday, May 22, 1998 9:27 AM Printing on Special Paper EPSON Photo Quality Ink Jet Cards You can load up to 30 cards at a time. Always place the included support sheet under the cards. When you’re ready to print, use your software to set the Paper Size option for the size card you’re using. Make sure you set the paper thickness lever to the + position as shown on page 2-5. EPSON Photo Quality Self Adhesive Sheets Use these sheets to print labels or stickers.
basket-3.fm Page 1 Wednesday, May 13, 1998 11:39 AM 3 Custom Printing When your presentation graphics, photographs, or other projects have special printing requirements, you can use the custom settings in your EPSON Stylus COLOR 850 software. You can choose predefined settings or adjust individual options like brightness, contrast, saturation, and halftoning. For professional-quality color accuracy, you can use Image Color Matching (ICM) under Windows 95 or ColorSync on the Macintosh.
basket-3.fm Page 2 Wednesday, May 13, 1998 11:39 AM Custom Printing Using Predefined Advanced Settings Predefined settings provide an easy way to fine-tune your printer’s operation for special image types. Follow these steps to print with predefined settings: 1. Create your image or document in your application software. 2. Access the printer settings dialog box as described on page 1-2 (Windows) or page 1-8 (Macintosh).
basket-3.fm Page 3 Wednesday, May 13, 1998 11:39 AM Custom Printing 5. Choose the right setting for your project following these guidelines: ◗ Note: Always choose your Ink setting before you select a project from the Custom Settings list. Selecting PhotoEnhance or PhotoEnhance2, ICM, or ColorSync automatically sets the Ink option to Color. Printing with PhotoEnhance or PhotoEnhance2 may take longer, depending on your computer system and image. Photo, PhotoEnhance, and PhotoEnhance2 have similar effects.
basket-3.fm Page 4 Wednesday, May 13, 1998 11:39 AM Custom Printing 8. When you’re finished, click Print (Macintosh) or OK (Windows). If you’re using Windows, click any other buttons that your application uses for printing. Customizing Print Quality and Special Effects After you customize your print settings for a special project, you can save them as a group. Then you can reuse them whenever you print a similar project. See page 3-33 for instructions.
basket-3.fm Page 5 Wednesday, May 13, 1998 11:39 AM Custom Printing Click here to change your Print Quality (resolution) Some of these options are automatically set or disabled by other settings you choose Macintosh 4. Choose one of the following Print Quality options: ◗ Economy For low-resolution rough drafts on plain paper. Saves ink. Note: The Print Quality is selected automatically depending on the current Media Type.
basket-3.fm Page 6 Wednesday, May 13, 1998 11:39 AM Custom Printing 6. Choose one of the following Halftoning options: ◗ No Halftoning For printing black text only. ◗ Note: In Automatic mode, the Halftoning setting is selected based on the data in your print job. In Advanced mode, Halftoning is preselected for each project type setting. No Halftoning is available only when you select Black as the Ink setting. For printing photographic or video/digital camera images.
basket-3.fm Page 7 Wednesday, May 13, 1998 11:39 AM Custom Printing Customizing Color Settings You can choose from several color adjustment modes or manually adjust brightness, contrast, saturation, and CMY color values. Or, to correct the colors and exposure of digital images, you can use PhotoEnhance2 (PhotoEnhance on Windows 3.1). To achieve the maximum color accuracy, you can use Image Color Matching (ICM; Windows 95) or ColorSync (Macintosh). Follow these steps to customize your color settings: 1.
basket-3.fm Page 8 Wednesday, May 13, 1998 11:39 AM Custom Printing 2. Choose one of the following Color Adjustment Modes. (You don’t need to select any of these options if you’ll be using ICM [Windows 95] or ColorSync [Macintosh] as described in step 4.) ◗ Automatic Analyzes the color information in your project and optimizes color correction accordingly. ◗ Photo-realistic For printing color photographs.
basket-3.fm Page 9 Wednesday, May 13, 1998 11:39 AM Custom Printing 4. For even more fine-tuning, choose one of these color correction methods: ◗ Note: When you choose PhotoEnhance, PhotoEnhance2, ICM, ColorSync, or No Color Adjustment all the other color options are preset. PhotoEnhance2 or PhotoEnhance (Windows 3.1 only) Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness. Corrects for overall under- and over-exposure of the original image.
basket-3.fm Page 10 Wednesday, May 13, 1998 11:39 AM Custom Printing Follow these steps to set your monitor’s ColorSync profile and use your printer software’s ColorSync features: 1. Open the ColorSync System Profile under Control Panels on the Apple menu. 2. Click the Set Profile button. 3. Select your monitor from the list, and then click Select. 4. Close ColorSync System Profile. 5. Access the More Settings dialog box as described on page 3-4. 6. Click ColorSync. 7. For Profile, choose EPSON Standard.
basket-3.fm Page 11 Wednesday, May 13, 1998 11:39 AM Custom Printing Selecting Paper Size and Orientation Options Your printer can print on paper up to 9.5 inches wide and up to 44 inches long in either portrait or landscape orientation. If you print multiple page documents or multiple copies of documents, you can print the pages collated and in reverse order. You can even rotate the printed image by 180 degrees to make it closer to the bottom of the paper (not available with Windows 3.1).
basket-3.fm Page 12 Wednesday, May 13, 1998 11:39 AM Custom Printing 4. Click the Paper Size drop-down list to select the size of paper you loaded in the printer. The sizes marked with an asterisk (*) are not available with Windows 3.1. These sizes are larger than you can load in your printer and can be used only with the Proportional Printing setting on the Layout tab; see page 3-20 for more information.
basket-3.fm Page 13 Wednesday, May 13, 1998 11:39 AM Custom Printing 6. If you’re printing multiple copies of a multi-page document and you want the copies printed in sets, click the Collate checkbox. The page graphics change to show collated documents. 7. If you’re printing a multi-page document and want the last page printed first so the pages come out without needing to be reordered, click the Reverse Order checkbox. The page graphics change to show later pages printing first. 8.
basket-3.fm Page 14 Wednesday, May 13, 1998 11:39 AM Custom Printing Creating User Defined Paper Sizes You can create up to 10 custom paper sizes (only one in Windows 3.1) and add them to the Paper Size list using the User Defined option. This is useful if you’re printing a custom size document, such as a banner. You can select any width from 3.94 to 9.5 inches, and any height (length) from 3.94 to 44 inches.
basket-3.fm Page 15 Wednesday, May 13, 1998 11:39 AM Custom Printing Windows 3.1 You can create only one User Defined paper size. Type the width in the Paper Width field and the length in the Paper Height field. Then click OK. 5. You see the Paper tab again. The paper size name you defined is added to the Paper Size list and selected as the current setting. (In Windows 3.1, the setting is named User Defined.) 6.
basket-3.fm Page 16 Wednesday, May 13, 1998 11:39 AM Custom Printing Choosing Paper Size and Orientation Options Follow these steps to select the Paper Size and Orientation options: 1. Create your image or document in your application. 2. Open the File menu and select Page Setup. You see the Page Setup dialog box: Click to select your Paper Size Click to select your Orientation options Printer graphic reflects changes to Orientation and Printable Area settings 3.
basket-3.fm Page 17 Wednesday, May 13, 1998 11:39 AM Custom Printing If you don’t see the exact size you need in the list, you can create a custom paper size; see page 3-18 for instructions. 4. Select the direction of printing on the page using the Orientation options. To print your document oriented as shown in one of the following printer graphics, select the options listed below it. Note: The Rotate by 180° setting lets you print the lower portion of a document first, with a bottom margin as small as 0.
basket-3.fm Page 18 Wednesday, May 13, 1998 11:39 AM Custom Printing Creating custom paper sizes You can create up to 8 custom paper sizes and add them to the Paper Size list. This is useful if you’re printing a custom size document, such as a banner. You can select any width from 3.94 to 9.5 inches, and any height (length) from 3.94 to 44 inches. Follow these steps to create a custom paper size: 1. Follow the steps on page 3-16 to access the Page Setup dialog box. 2. Click the Customize button.
basket-3.fm Page 19 Wednesday, May 13, 1998 11:39 AM Custom Printing Selecting Print Order Options Follow these steps to use the Collate and Reverse Order options: 1. Open your application program’s File menu and select Print. 2. Click the Layout button. You see the Layout dialog box: Note: For information on the other settings on the Layout dialog box, see page 3-27. Print Order options 3.
basket-3.fm Page 20 Wednesday, May 13, 1998 11:39 AM Custom Printing Selecting Print Layout Options Note: Layout options are available only when you’re using Windows 95, Windows NT, or a Macintosh. Your printer software’s print layout options let you reduce or enlarge almost any size document to print on your printer. You can also select options to proof multiple pages on one sheet of paper, add page frames, and add a predefined or custom watermark.
basket-3.fm Page 21 Wednesday, May 13, 1998 11:39 AM Custom Printing For example, if your document size is 11 × 17 inches, select Ledger 11 × 17 in. This paper size is too large to fit in your printer, so you’ll need to proportion it to fit on a smaller paper size (by reducing the document size). If your document size is 5 × 8 inches, but you want it to fit in the maximum area on Letter-size paper, you’ll need to proportion it to fit on a larger paper size (by enlarging the document size). 3.
basket-3.fm Page 22 Wednesday, May 13, 1998 11:39 AM Custom Printing The selected Paper Size, reduction percentage, and Output Paper settings now appear on the printer graphic. If you want to adjust the proportions or sizes, go to step 5. If you’re ready to print, go to step 7. Paper Size setting reduction percentage Output Paper setting 5. Click the Layout tab.
basket-3.fm Page 23 Wednesday, May 13, 1998 11:39 AM Custom Printing 6. Select one of the following proportional printing options: ◗ Select Normal to set the print proportion to 100%. ◗ Select Fit to Page to automatically reduce or enlarge the document to fit on the paper size loaded in the printer. The Paper Size option beneath the Fit to Page option becomes active; select the size of paper loaded in the printer.
basket-3.fm Page 24 Wednesday, May 13, 1998 11:39 AM Custom Printing Follow these steps to use the Print Layout options: 1. To print multiple pages of your document on one sheet of paper, select either the 2 Pages or 4 Pages radio button. Click the button to select a multiple page print layout Note: You can select a page order only if it works with the proportion of your selected Paper Size and/or your current orientation setting, either Portrait or Landscape. 2.
basket-3.fm Page 25 Wednesday, May 13, 1998 11:39 AM Custom Printing Follow the steps in the correct section below to add a predefined or custom watermark. 1. To turn on the watermark feature, click the Watermark checkbox. 2. The default watermark is Confidential. To change the watermark or specify how it appears, click the Watermark Settings button.
basket-3.fm Page 26 Wednesday, May 13, 1998 11:39 AM Custom Printing 4. To load a custom watermark you’ve created as a bitmap in an application program, click the User Defined button. You see the following dialog box: Note: You can create up to 10 custom watermarks. In Windows 95, you can use any bitmap file up to 15MB in size. With Windows NT, the file can be any size. To delete a custom watermark you’ve added to the list, click the User Defined button. Then select the watermark and click Delete.
basket-3.fm Page 27 Wednesday, May 13, 1998 11:39 AM Custom Printing ◗ Intensity sets the lightness or darkness of the watermark (from 5% to 100%) based on where you move the slide bar. 6. If you’re finished changing Layout options, click OK to close the Layout dialog box.
basket-3.fm Page 28 Wednesday, May 13, 1998 11:39 AM Custom Printing If you want to print this document at the maximum size on 4 × 6-inch EPSON Photo Paper, you’ll use the Fit to Page option to reduce the image to that size. If you want to print this image at the maximum size on Legal-size paper (8 1/2 × 14 inches), you’ll use the Fit to Page option to enlarge the document to that size. 4. Click OK to close the Page Setup dialog box. 5. Now open the File menu and select Print. 6. Click the Layout button.
basket-3.fm Page 29 Wednesday, May 13, 1998 11:39 AM Custom Printing 7. Select one of the following Fit to Page options: ◗ Select Off to set the print proportion to 100%. ◗ Select On to automatically reduce or enlarge the document to fit on the paper size loaded in the printer. The Paper Size option beneath the Fit to Page option becomes active.
basket-3.fm Page 30 Wednesday, May 13, 1998 11:39 AM Custom Printing Follow these steps to use the Print Layout options: 1. To print multiple pages of your document on one sheet of paper, select either 2 Pages or 4 Pages in the Pages pop-up list. Click the arrow and select a multiple page print layout Note: You can select a page order only if it works with the proportion of your selected Paper Size and/or your current orientation setting, either Portrait or Landscape. 2.
basket-3.fm Page 31 Wednesday, May 13, 1998 11:39 AM Custom Printing 1. To use one of the predefined watermarks, click the arrow in the Name pop-up list in the Watermark box. Then choose one of the following options: Note: If you selected a multiple page print layout option (as described on page 3-29), your watermark will appear on each page in the layout. Confidential Draft Urgent Priority Hot Do Not Copy For Your Eyes Only Review Copy Top Secret Duplicate Then go to step 3. 2.
basket-3.fm Page 32 Wednesday, May 13, 1998 11:39 AM Custom Printing 3. Now select the way you want the watermark to appear by choosing the following options. The Layout graphic changes to reflect all the settings you choose. ◗ Note: If your monitor displays only 16 colors, the Intensity adjustments are not shown in the Layout graphic. If you choose the No Halftoning setting, the Intensity setting does not determine how your watermark is printed.
basket-3.fm Page 33 Wednesday, May 13, 1998 11:39 AM Custom Printing Saving Custom Settings After you’ve fine-tuned your printer settings for a special project, you can save the settings as a group. Then you can quickly reuse them the next time you print a similar project. You can save up to 10 (Windows) or 8 (Macintosh) groups of settings. Follow these steps: 1. Customize your printer settings as described in this chapter. 2. Click the Save Settings button on the main printer software dialog box.
basket-3.fm Page 34 Wednesday, May 13, 1998 11:39 AM Custom Printing Redefining Custom Settings To change the options in a customized settings group but keep the same name for it, follow these steps: 1. Select Advanced mode. Then select the name of the custom settings group you want to redefine in the Custom Settings list. 2. Change the printer settings as necessary.
basket-4.fm Page 1 Wednesday, May 13, 1998 2:36 PM 4 Managing Print Jobs c Your printer software includes several utilities for managing print jobs. You can use them to monitor your printer’s status, schedule large jobs to print later, and handle network printing. This chapter provides instructions for the following: ◗ Managing print jobs in Windows 95 and Windows NT 4.0 ◗ Managing print jobs in Windows 3.1 ◗ Managing print jobs on a Macintosh Managing Print Jobs in Windows 95 and Windows NT 4.
basket-4.fm Page 2 Wednesday, May 13, 1998 2:36 PM Managing Print Jobs ◗ Additional monitoring features for Windows NT 4.0, which are discussed briefly on page 4-14. Using Status Monitor 2 Status Monitor 2 lets you view detailed information about your print jobs and control how you want printing monitored. To control network traffic, you may need to limit the number of systems that monitor the printer.
basket-4.fm Page 3 Wednesday, May 13, 1998 2:36 PM Managing Print Jobs If you have more than one printer you want to monitor, you can add them using the Add Printers option in the Settings menu. To save your computer memory and reduce network traffic, you may want to delete any printers from the Status Monitor 2 list that you don’t need to monitor. To do this, click the printer in the Installed Printers list and select Delete Printer from the Settings menu.
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basket-4.fm Page 5 Wednesday, May 13, 1998 2:36 PM Managing Print Jobs Using the Printer Status Window For more details on the status of your printer, you can use the Printer Status window. There are several ways to open the window: ◗ Double-click the printer name in the Installed Printers list. ◗ Click the printer name in the Installed Printers list to highlight it and click the icon or select Printer Status from the Printer menu.
basket-4.fm Page 6 Wednesday, May 13, 1998 2:36 PM Managing Print Jobs To check the amount of ink you have, click the Consumables tab. These graphics indicate the amount of ink remaining in your cartridges To view information about your printer’s network connections and other printer resources, click the Printer Information tab. Using the Job Status Window To view detailed information on the print jobs waiting to print, you can use the Job Status window.
basket-4.fm Page 7 Wednesday, May 13, 1998 2:36 PM Managing Print Jobs Options in the Printer menu let you pause printing or purge all waiting print jobs, select or deselect the printer as your Windows default, and access the printer software to change default settings. The Document menu options let you pause or cancel printing of individual print jobs. First click the print job you want to pause or cancel in the Document Name list to highlight it.
basket-4.fm Page 8 Wednesday, May 13, 1998 2:36 PM Managing Print Jobs 4. Select Monitor from restart (to begin background monitoring on the printer after your next system restart), Monitor now (to begin background monitoring right away), or Stop monitoring now (to stop background monitoring). 5. Now set your monitoring preferences for the printer as described on page 4-3.
basket-4.fm Page 9 Wednesday, May 13, 1998 2:36 PM Managing Print Jobs 4. Select the type of printer(s) you want to monitor and click Next. Caution: If you have dial-up routers in a NetWare environment, they may automatically dial up the next hop and you may be charged for the line connection depending on the number of hops you set. To prevent this and to keep network traffic to a minimum, set hops carefully.
basket-4.fm Page 10 Wednesday, May 13, 1998 2:36 PM Managing Print Jobs The monitoring interval also affects network traffic. Make the interval longer for printers at a greater distance on the network. See page 4-3 for instructions. Monitoring printers beyond routers When you monitor NetWare printers located beyond dial-up routers in a wide area network, you are likely to be charged for the line connection.
basket-4.fm Page 11 Wednesday, May 13, 1998 2:36 PM Managing Print Jobs 2. Right-click the EPSON Stylus COLOR 850 printer icon and select Properties from the drop-down menu. You see the printer settings dialog box. 3. Click the Utility tab. You see the Utility menu: Speed & Progress button 4. Click the Speed & Progress button.
basket-4.fm Page 12 Wednesday, May 13, 1998 2:36 PM Managing Print Jobs You see this dialog box: If you have more than one hard disk drive, you can select a folder for storing multiple copy print jobs here. You don’t see this box if you have only one hard disk drive. Select the following options: ◗ High Speed Copies speeds up printing of multiple copies of the same document by using your hard disk space as a cache.
basket-4.fm Page 13 Wednesday, May 13, 1998 2:36 PM Managing Print Jobs Using the Spool Manager (Windows 95) The Spool Manager creates a temporary print job file and stores it in the C:\TEMP or C:\WINDOWS\TEMP folder. The software then sends the file to your printer at the right time. To open Spool Manager while you’re printing, click the EPSON Stylus COLOR 850 icon that appears on the taskbar at the bottom of the screen.
basket-4.fm Page 14 Wednesday, May 13, 1998 2:36 PM Managing Print Jobs Additional Monitoring Options in Windows NT 4.0 Windows NT 4.0 servers and workstations include a messenger service to alert you to printer errors or let you know when a print job is finished. If you have appropriate network access privileges or you’re controlling printing from the server, you can also cancel, pause, or restart print jobs and set the sharing, security, scheduling, and port options.
basket-4.fm Page 15 Wednesday, May 13, 1998 2:36 PM Managing Print Jobs To open Spool Manager, do one of the following: Note: You may not see the Spool Manager icon if Program Manager or the current window is maximized. Reduce the window size to see the Spool Manager icon. ◗ To open it while you’re printing, click the EPSON Spool Manager icon at the bottom of your desktop. ◗ You can open Spool Manager at any time by double-clicking the Spool Manager4 icon in the EPSON program group.
basket-4.fm Page 16 Wednesday, May 13, 1998 2:36 PM Managing Print Jobs Changing the Default Spool Directory If you get an error message while printing, or printing is very slow, you can try changing your default spool directory. 1. Make a directory on your hard drive where you want Spool Manager to store print job files, for example, C:\SPLTEMP. 2. Open the Spool Manager as described on page 4-14. 3. Make sure EPSON Stylus COLOR 850 is selected, and then choose Setup from the Queue menu.
basket-4.fm Page 17 Wednesday, May 13, 1998 2:36 PM Managing Print Jobs ◗ The Status Monitor alerts you to any problems that occur during printing. You can also use it at any time to see how much ink you have left. ◗ The Configuration utility lets you select how you want to be notified of printer errors and where you want print job files stored.
basket-4.fm Page 18 Wednesday, May 13, 1998 2:36 PM Managing Print Jobs Monitoring Print Jobs with Monitor3 While you’re printing, click the EPSON Monitor3 icon on the Application menu at the right end of the menu bar. You see the following dialog box: Job currently printing Jobs queued for printing Click to set priorities for waiting print jobs You can track the printer’s progress with the current job and select a job that is currently printing or waiting to print and cancel, pause, or restart it.
basket-4.fm Page 19 Wednesday, May 13, 1998 2:36 PM Managing Print Jobs 2. Click the Utility button. You see the Utility menu: For information about these utilities, see Chapter 5 3. Click the EPSON StatusMonitor icon. The software checks the amount of ink remaining in the printer and displays the Status Monitor window: Click to recheck the ink level 4. To update the ink level check, click the Update button. To close the Status Monitor dialog box, click OK.
basket-4.fm Page 20 Wednesday, May 13, 1998 2:36 PM Managing Print Jobs Selecting Configuration Options You can configure the way you want the printer to handle error messages, warnings, ink level checks, and temporary spool folders in the Configuration Settings dialog box. Follow these steps: 1. Choose Page Setup or Print from the File menu in your application. You see a printer settings dialog box. 2. Click the Utility button. You see the Utility menu. 3. Click the Configuration button.
basket-4.fm Page 21 Wednesday, May 13, 1998 2:36 PM Managing Print Jobs ◗ Temporary Spool folder and Temporary High Speed Copies folder let you select the folders on your hard disk that store the temporary print job and high speed multiple-copy print job files created when you send a job to the printer. Click the Select button to change the folder from the default folder shown.
basket-5.fm Page 1 Friday, May 22, 1998 9:25 AM 5 Maintenance and Transportation It’s easy to keep your EPSON Stylus COLOR 850N printer working at its best. Just follow the simple instructions in this chapter for replacing ink cartridges, performing routine maintenance, and moving the printer in these sections: Warn users on your network that the printer will be unavailable when you perform maintenance on it, or any time you disconnect it from the network.
basket-5.fm Page 2 Friday, May 22, 1998 9:25 AM Maintenance and Transportation When the A color ink out light comes on, you can continue to print with black ink. Simply turn the printer off and then back on again. When you print, make sure you choose Black as the Ink setting in your printer software. Removing an Empty Ink Cartridge You can replace a cartridge when the B black or A color ink out light is either flashing or on.
basket-5.fm Page 3 Friday, May 22, 1998 9:25 AM Maintenance and Transportation 5. Pull up the ink cartridge clamp. The cartridge rises up from its holder. (Although the illustration shows the black ink cartridge, the procedure is the same for replacing the color ink cartridge.) Caution: Don’t open the clamp or remove a cartridge except to replace it with a new one. Once you remove a cartridge, you can’t reuse it, even if it contains ink.
basket-5.fm Page 4 Friday, May 22, 1998 9:25 AM Maintenance and Transportation Installing the New Cartridge Once you have removed the empty cartridge, you’re ready to install the new one. Follow these steps: 1. Remove the new ink cartridge from its packaging. 2. Remove only the yellow part of the tape seal on top as shown below. Don’t pull off the white portion or try to remove the clear seal underneath the cartridge.
basket-5.fm Page 5 Friday, May 22, 1998 9:25 AM Maintenance and Transportation 5. If you need to replace the other ink cartridge, follow the steps under “Removing an Empty Ink Cartridge,” and then steps 1 through 4 under “Installing the New Cartridge.” 6. Press the E load/eject button and close the printer cover. The printer moves the print heads and begins charging the ink delivery system. (Even if you don’t press the button, ink charging begins 60 seconds after you close the clamp.
basket-5.fm Page 6 Friday, May 22, 1998 9:25 AM Maintenance and Transportation Cleaning the Print Heads If your printed image is unexpectedly light or faint, or dots are missing from the image, you may need to clean the print heads. This unclogs the nozzles so they can deliver ink properly. Cleaning the print heads uses ink, so clean them only if print quality declines.
basket-5.fm Page 7 Friday, May 22, 1998 9:25 AM Maintenance and Transportation 6. Make sure paper is loaded in the printer and click Print nozzle check pattern (Windows) or Confirmation (Macintosh). Then click Next. See page 5-8 for instructions on examining the nozzle check pattern. If your print quality has not improved, repeat the steps above. If you don’t notice any improvement after doing this two or three times, check the print quality solutions in Chapter 7.
basket-5.fm Page 8 Friday, May 22, 1998 9:25 AM Maintenance and Transportation 7. If your print quality has not improved, repeat the steps above. If you don’t notice any improvement after doing this two or three times, check the print quality solutions in Chapter 7. Examining the Nozzle Check Pattern Examine the nozzle check pattern you print.
basket-5.fm Page 9 Friday, May 22, 1998 9:25 AM Maintenance and Transportation Using the Print Head Alignment Utility Follow these steps to run the utility (Windows or Macintosh): 1. Make sure the printer is turned on and paper is loaded. 2. Access the printer settings dialog box as described in Chapter 1. 3. Click the Utility tab (Windows) or the Utility button (Macintosh). You see the Utility menu. 4. Click the Print Head Alignment button. Caution: Load paper that’s at least 8.27 inches (210 mm) wide.
basket-5.fm Page 10 Friday, May 22, 1998 9:25 AM Maintenance and Transportation Cleaning the Printer To keep your printer working at its best, you should clean it several times a year, following these steps: Caution: Don’t touch the gears inside the printer. Never use alcohol or thinner for cleaning; they can damage the printer components and case. Don’t use a hard or abrasive brush. Don’t get water on the printer components. Don’t spray lubricants or oils inside the printer. 1.
basket-6.fm Page 1 Wednesday, May 13, 1998 4:37 PM 6 Using the Ethernet Card FCC Compliance Statement For United States Users This Ethernet card has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
basket-6.fm Page 2 Wednesday, May 13, 1998 4:37 PM Using the Ethernet Card Using the Ethernet Card Your EPSON Stylus COLOR 850N includes an EPSON Type B Ethernet interface card. This card allows you to connect your printer to a network using 10BASE-T or 10BASE2 cables. If you have Windows 95, Windows NT 4.0, or Windows 3.1x with NetWare, Windows NT 4.0 or Windows 95 with TCP/IP, or Macintosh with AppleTalk, you can configure the card with the instructions in the Setup Guide.
basket-6.fm Page 3 Wednesday, May 13, 1998 4:37 PM Using the Ethernet Card The LED lights help you monitor the Ethernet card. The status sheet button lets you print out detailed information about the card and its configuration on the network.
basket-6.fm Page 4 Wednesday, May 13, 1998 4:37 PM Using the Ethernet Card Reading the Indicator Lights The indicator lights on the Ethernet card plate provide you with the basic printer and network status. ◗ The green data transmission light blinks when the Ethernet card is sending data.
basket-6.fm Page 5 Wednesday, May 13, 1998 4:37 PM Using the Ethernet Card Initializing the Ethernet Card You only need to initialize the card under the following conditions: Caution: Don’t use an outlet controlled by a wall switch or timer, or one that uses the same circuit as a large appliance. This may disrupt the power, which can erase memory or even damage the power supply. ◗ The first time you connect the printer to a network.
basket-6.fm Page 6 Wednesday, May 13, 1998 4:37 PM Using the Ethernet Card Installing the DLC Protocol Make sure Windows NT is running, and follow these steps to install DLC: 1. Open the Control Panel. Note: To verify that the DLC protocol is installed correctly, check the list of installed Network Software in the Network dialog box. 2. Double-click the Network icon. 3. Click the Protocols tab and then click Add. 4. Select DLC Protocol from the Select Network Protocol list, and click OK. 5.
basket-6.fm Page 7 Wednesday, May 13, 1998 4:37 PM Using the Ethernet Card 7. Select the target node address from the Card Address list. Make sure this address matches the one listed under Node Number on the status sheet. 8. Click the Timers button and select the Job Based option. Then click Close. 9. Click Next, then follow the instructions on the screen for the DLC printer driver installation.
basket-6.fm Page 8 Wednesday, May 13, 1998 4:37 PM Using the Ethernet Card 3. Open the OS/2 directory on your CD-ROM drive and go to the REDIRECT directory for your network protocol: ◗ For TCP/IP, type CD TCPIP\REDIRECT and press Enter. ◗ For NetBEUI, type CD NETBEUI\REDIRECT and press Enter. 4. Copy the redirection files to your root directory. Note: If no port is designated for port name, the program assumes LPT1.
basket-6.fm Page 9 Wednesday, May 13, 1998 4:37 PM Using the Ethernet Card If several ports are redirected, RSTAT returns a message similar to the following: ITC Remote Print Servers active for LPT1—Printer Busy ITC Remote Print Servers active for LPT2—Printer Ready ITC Remote Print Servers active for LPT3—Printer Ready Setting Up Piping to the Printer To set up piping, you first need to copy the piping software to your computer, then configure the printer and check its status.
basket-6.fm Page 10 Wednesday, May 13, 1998 4:37 PM Using the Ethernet Card 5. Copy all the files in the PIPES directory to the remote print service directory (substitute the CD-ROM or diskette drive letter for D): ◗ For TCP/IP, type: COPY D:\OS2\TCPIP\PIPE\*.* C:\EPNET ◗ For NetBEUI, type: COPY D:\OS2\NETBEUI\PIPE\*.* C:\EPNET 6. Type CD\EPNET to change to the remote print service directory. Your remote print service directory now contains these files: TCP/IP NetBEUI Description ADDPORT.
basket-6.fm Page 11 Wednesday, May 13, 1998 4:37 PM Using the Ethernet Card 5. Create an initialization file in the remote print service directory: ◗ For TCP/IP, type: REMPRT ◗ For NetBEUI, type: REMPRT3 6. To ensure that remote print service is initialized each time you start your workstation, edit the STARTUP.
basket-6.fm Page 12 Wednesday, May 13, 1998 4:37 PM Using the Ethernet Card Sharing a Printer Among Several Workstations To set up two or more IBM LANServer workstations, use piping to configure a unique port name for each workstation instead of for each printer by following these steps: 1. Complete the steps in “Copying the Piping Software” on page 6-9. Note: Remote print service uses the initialization file at startup to assign the printer to the workstations’ port names.
basket-6.fm Page 13 Wednesday, May 13, 1998 4:37 PM Using the Ethernet Card Configuring for UNIX The printer’s Ethernet card supports many standard UNIX commands and can be configured from any computer on the network without using the utility program. The EPSON Stylus COLOR 850N functions as a remote printer for systems using TCP/IP Ethernet transfer with remote printing protocol (lpr) or standard file transfer protocol (ftp).
basket-6.fm Page 14 Wednesday, May 13, 1998 4:37 PM Using the Ethernet Card Then, follow these steps to set up the printer: 1. Add an entry in the ARP table that assigns an IP address to the hardware address of the Ethernet card, as follows: arp -s Note: If you don’t know what IP address to use for the Ethernet card, ask your network administrator. For example, add an entry like this: arp -s 192.1.1.6 00-00-48-92-BD-9A 2.
basket-6.fm Page 15 Wednesday, May 13, 1998 4:37 PM Using the Ethernet Card If the card responds, you are ready to print. If not, print a status sheet (described on page 6-3) and check the IP address to make sure it is the same as the IP address in the /etc/hosts file. If you used the IP address to test the connection, make sure you entered it correctly. Setting Up the Printer as a Remote Printer Note: If your UNIX system has an /etc/printcap file, use the procedure here.
basket-6.fm Page 16 Wednesday, May 13, 1998 4:37 PM Using the Ethernet Card For example, if you want to set up the EPSON Stylus COLOR 850N (with an Ethernet card name of Printer and redirected from local printer lp) as PRINTRA, which prints ASCII files with carriage returns, type the following: :lp : rm = Printer : rp = lpa : sd = /var/spool/PRINTRA: 3. Repeat steps 1 and 2 for each remote printer option (a different one for each lpr filter) you want to add.
basket-6.fm Page 17 Wednesday, May 13, 1998 4:37 PM Using the Ethernet Card Follow these steps to print using ftp: 1. Establish a connection to the EPSON Stylus COLOR 850N by typing: ftp open 2.
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basket-6.fm Page 19 Wednesday, May 13, 1998 4:37 PM Using the Ethernet Card Script 2 The following script should have the same name as the name you gave the printer. TEMPFILE=/tmp/ftpprint.$$ printer=’epsonprt’ /usr/spool/lp/model/standard “$@” >$TEMPFILE ftp -n $printer <
basket-6.fm Page 20 Wednesday, May 13, 1998 4:37 PM Using the Ethernet Card 3. When you see a screen requesting information similar to the entries below, fill in the required data. For example: Name of queue Queuing discipline serve Activate the queue Destination host Pathname short filter Pathname long filter Name of queue for remote printer EPSON first come first yes 200.200.200.99 C82331_PRT 4. Check the entry for your queue under Remote Printer Queue devices.
basket-6.fm Page 21 Wednesday, May 13, 1998 4:37 PM Using the Ethernet Card Setting Up for HP-UX Systems You can use either ftp or rlp (lpr) to print from an HP-UX system. You use the SAM utility to set up both. Before starting SAM, enter a unique IP address and host name in the /etc/hosts file. See “Setting Up the Printer as a Network Device” on page 6-13 for information on assigning an IP address and host name.
basket-6.fm Page 22 Wednesday, May 13, 1998 4:37 PM Using the Ethernet Card 2. Create a model script. For example, type: vi/usr/spool/lp/model/lan.model 3. Type the following: MODEL=’basename $0’ REALMODEL=’echo $0 /sed -e “s%$MODEL %model.lan/$MODEL%”’ #This variable may be initialized when the script is installed in the spooler. PERIPH= if (“$PERIPH”=””) then PERIPH=$MODEL fi #Path for output of the original model TMPPATH=/tmp/$MODEL.
basket-6.fm Page 23 Wednesday, May 13, 1998 4:37 PM Using the Ethernet Card Using Print Server Mode In Print Server mode, the Ethernet card in your printer performs all print server functions and can service up to 32 queues and eight file servers. No VAP (Value-Added Process) or NLM (NetWare Loadable Module) is required. When you send a print job from your application, the file server assigns the print job to a print queue.
basket-6.fm Page 24 Wednesday, May 13, 1998 4:37 PM Using the Ethernet Card this once, at the time of installation. However, as with all Novell remote printers, the card’s print speed is slower in Remote Printer mode than in Print Server mode. The main advantage of Remote Printer mode is that connection to a file server is not required, making this mode desirable in installations with limited available file server connections.
basket-6.fm Page 25 Wednesday, May 13, 1998 4:37 PM Using the Ethernet Card 3. From the Installation Options screen, select Product Options and press Enter. 4. From the Other Installation Items/Products list, select Configure Network Protocols and press Enter. 5. From the Internetworking Configuration list, select Protocols and press Enter. 6. From the Protocol Configuration list, select IPX and press Enter. 7.
basket-6.fm Page 26 Wednesday, May 13, 1998 4:37 PM Using the Ethernet Card Finding Additional Resources for Using TCP/IP The following books provide information on setting up and using TCP/IP: Microsoft Windows 95 Resource Kit (Redmond: Microsoft Press, 1995) ISBN: 1-55615-678-2 Microsoft Windows NT Workstation Resource Kit (Redmond: Microsoft Press, 1996) ISBN: 1-57231-343-9 Marshall Wilensky and Candace Leiden, TCP/IP for Dummies (Foster City: IDG Books Worldwide Inc.
basket-7.fm Page 1 Wednesday, May 13, 1998 3:12 PM 7 Troubleshooting As you use your printer, you may occasionally experience a paper jam or other problem. The first thing you should do is diagnose the problem, following the guidelines in this chapter. Then try the most likely solutions until the problem is fixed.
basket-7.fm Page 2 Wednesday, May 13, 1998 3:12 PM Troubleshooting ◗ To determine whether the problem is caused by the printer itself, run a self test. See page 7-3 for instructions. ◗ You can use the printer’s hex dump mode to pinpoint communication problems. See page 7-4 for instructions. ◗ For the latest information, check the Help programs and the ReadMe files in the Epson program group or folder.
basket-7.fm Page 3 Wednesday, May 13, 1998 3:12 PM Troubleshooting BA When an ink light flashes, your ink supply is low. Make sure you have a replacement cartridge. BA When an ink light comes on, you need to replace the ink cartridge. See Chapter 5 for instructions. PSBA When the power light and paper out light flash and all the other lights are on, your printer has a carriage error. See page 7-9 for more information. PSBA When all the lights flash, your printer may have an internal error.
basket-7.fm Page 4 Wednesday, May 13, 1998 3:12 PM Troubleshooting Using Hex Dump Mode You can use the printer’s hex dump mode to identify problems if you know how to interpret hex code. Or, you can fax the hex printout to a technical support representative. Follow these steps: 1. Make sure the printer is turned off and has paper loaded in it. 2. Open the cover. 3. Hold down the E load/eject button and the X color cleaning button and press the Ppower button.
basket-7.fm Page 5 Wednesday, May 13, 1998 3:12 PM Troubleshooting ◗ Make sure Economy mode is turned off in the printer software, as described in Chapter 3. ◗ Replace the ink cartridges as described in Chapter 5. (Check the status of the B black and A color ink out lights first.) Here are some detailed solutions to specific print quality problems. Printed image has horizontal banding. Possible cause Solution The Media Type setting doesn’t match the loaded paper.
basket-7.fm Page 6 Wednesday, May 13, 1998 3:12 PM Troubleshooting The printed image has incorrect or missing colors. Possible cause Solution The Ink option is set to Black. Change the Ink setting to Color. See Chapter 1 for instructions. The Media Type setting doesn’t match the loaded paper. Make sure the Media Type setting matches the paper you’re using. See Chapter 1 for instructions. The printable side of the paper is face down. Remove the paper and reload it with the printable side face up.
basket-7.fm Page 7 Wednesday, May 13, 1998 3:12 PM Troubleshooting Possible cause Solution The loaded paper is damaged, old, or dirty. Remove the paper and reload a new stack with the printable side face up. See Chapter 2 for instructions. The ink cartridges are low on ink. Check the B black and A color ink out lights to see which cartridge you may need to replace. See Chapter 5 for instructions. The printed image is blurry or smeared.
basket-7.fm Page 8 Wednesday, May 13, 1998 3:12 PM Troubleshooting Solving Printing Problems If the printer won’t print, first check that: ◗ The printer is turned on and the Ppower light is on. ◗ Paper is loaded in the printer. ◗ The printer is plugged into a working electrical outlet that’s not controlled by a switch or timer. ◗ The network cable is securely connected to the printer and the hub, and any relevant network cables are securely connected.
basket-7.fm Page 9 Wednesday, May 13, 1998 3:12 PM Troubleshooting Possible cause Solution Printing is stalled. In Windows 95/3.1x, delete the stalled print jobs in Spool Manager; see Chapter 4 for instructions. In Windows NT, use the despooler. On a Macintosh, delete stalled print jobs using Monitor3 or open the Extensions folder, EPSON folder, and Spool folder; then delete any queued files. The print heads are clogged or the ink cartridges are too old.
basket-7.fm Page 10 Wednesday, May 13, 1998 3:12 PM Troubleshooting All the lights are flashing. Possible cause Solution You haven’t removed all the packing material from the printer. Remove the packing material, following the instructions on the Notice Sheet in the box. An internal error may have occurred. Turn off your printer, wait a few seconds, and turn it on again. If the lights still flash or stay on, contact EPSON as described in the Introduction.
basket-7.fm Page 11 Wednesday, May 13, 1998 3:12 PM Troubleshooting After you install your printer software, you see the Windows 95 New Hardware Found window. Possible cause Solution An operating system error has occurred. Click Do not install a driver, and then click OK. Never select any other option on the New Hardware Found window. You see a spooling error message (Windows).
basket-7.fm Page 12 Wednesday, May 13, 1998 3:12 PM Troubleshooting Possible cause Solution You’re using ScanDisk. Before using ScanDisk, turn off background monitoring in Status Monitor 2. (See page 4-7 for instructions.) Then turn it back on when you’re finished using ScanDisk. The printer isn’t in the list of monitored printers. Make sure your printer has been added to the monitored printers list in Status Monitor 2. See page 4-2 for more information. Printing is too slow.
basket-7.fm Page 13 Wednesday, May 13, 1998 3:12 PM Troubleshooting Fixing Paper Problems To avoid most paper handling problems, do the following: ◗ Use smooth, high-quality media designed for ink jet printers that meets the media specifications in Appendix C. ◗ Follow all loading and handling instructions included with the media. ◗ Load the media with the printable side face up as described in the Setup Guide and in Chapter 2. If you have any paper problems, check here for solutions.
basket-7.fm Page 14 Wednesday, May 13, 1998 3:12 PM Troubleshooting Paper jams inside the printer. Try this Then do this Turn off your printer, open the cover, and remove all the paper that’s inside, including any little pieces that may have torn off. Load more paper in the printer, following the instructions in the Setup Guide and in Chapter 2. If your paper jams frequently, make sure you: ◗ Use smooth, high-quality paper, loaded printable side up.
basket-7.fm Page 15 Wednesday, May 13, 1998 3:12 PM Troubleshooting Solving Miscellaneous Printout Problems If your printout results are not what you expected, try these solutions. Characters are incorrect or garbled. Possible cause Solution Your printer is not selected in your application or as the Windows default printer. Select your printer in your application or select it as the default Windows printer. See your Windows documentation or online help for instructions.
basket-7.fm Page 16 Wednesday, May 13, 1998 3:12 PM Troubleshooting The margins are incorrect. Possible cause Solution Margins are set incorrectly in your application software. Check your software documentation for instructions on selecting the correct margins for your paper size. Make sure the margins are within the printable area of the page. See Appendix C for printable area specifications. Paper settings in the printer software are incorrect for your paper size.
basket-7.fm Page 17 Wednesday, May 13, 1998 3:12 PM Troubleshooting Solving Network Problems If any computer on the network can’t see the Ethernet card or the network, or isn’t able to send print jobs, first check that: ◗ The printer is turned on and the P power light is on. ◗ All the computers (such as the print server), hubs, and gateways in the pathway from your computer to the printer are turned on and working correctly.
basket-7.fm Page 18 Wednesday, May 13, 1998 3:12 PM Troubleshooting The IP addresses aren’t working correctly on all the computers. Possible cause Solution The IP addresses you set are conflicting or incorrect. Check all the computers carefully to make sure they have different IP addresses and that they all have the same network ID (the first part of the IP address). Also make sure they have the correct subnet masks and are set up to use the correct gateway (if used).
basket-7.fm Page 19 Wednesday, May 13, 1998 3:12 PM Troubleshooting Windows NT clients can’t print. Possible cause Solution The client’s permission to print was deleted or disabled. Add the CREATOR OWNER status by clicking the Add button on the Printer Permissions dialog box, or set the CREATOR OWNER status to Manage Documents (the default setting). You may need to use a different network path and printer port.
basket-7.fm Page 20 Wednesday, May 13, 1998 3:12 PM Troubleshooting Uninstalling Printer Software If any of the suggested solutions in this chapter tell you to uninstall and then reinstall your printer software, follow the steps in this section. To uninstall software in UNIX, OS/2, and DOS, see your operating system’s documentation or your network administrator for instructions.
basket-7.fm Page 21 Wednesday, May 13, 1998 3:12 PM Troubleshooting Windows 3.1 EPSON Net! Instructions 1. Double-click the File Manager icon. 2. Select the C:\EPNET folder (or wherever you installed your EPSON Net! files). 3. Select Delete from the File menu, click OK, and then click Yes. 4. In Program Manager, select the EPSON Net! icon. Then select Delete from the file menu and click Yes to delete the EPSON Net! group. Macintosh Instructions 1. Insert the EPSON printer software CD-ROM in your drive.
basket-a.fm Page 1 Wednesday, May 13, 1998 4:09 PM A Note: To install the software using the CD-ROM, see your Setup Guide. Using Floppy Diskettes If you are using Windows, you can use the Make Floppy Diskettes utility on your CD-ROM if you don’t have a CD-ROM drive on a computer that needs to use the printer. For Macintosh, OS/2, or DOS, you need to copy the files from the CD onto diskettes. (See the list of software and directories on page A-4.
basket-a.fm Page 2 Wednesday, May 13, 1998 4:09 PM Using Floppy Diskettes You see the EPSON Installation Program screen: If the screen does not appear, go to My Computer and double-click the Epson CD-ROM icon to start the EPSON Installation program. 2. Select which program you want and click OK. You see a screen like the following: The screen lists the number of diskettes you need and lets you change the floppy drive letter, if necessary. 3. Click Next.
basket-a.fm Page 3 Wednesday, May 13, 1998 4:09 PM Using Floppy Diskettes You see a screen similar to the following: Note: If you are making Status Monitor 2 diskettes, make sure you label the diskettes for both parts carefully, so you do not mix up the network diskettes and the printer-specific diskettes. 4. Click Copy to copy the first diskette. You see a screen showing the progress as the files are copied to the diskette.
basket-a.fm Page 4 Wednesday, May 13, 1998 4:09 PM Using Floppy Diskettes Copying Files Manually If you don’t have a Windows computer and you need to create diskettes, see the table below to find the directory on the CD-ROM where your files are located: Program Directory* Files EPSON Net! for DOS D:\EPSONNET\DOS Epnwde.dat Epnwde.exe EPSON Net! for OS/2 NetBEUI (Pipes) D:\EPSONNET\OS2\ NETBEUI\PIPES Addport.cmd, Delport.cmd, Portchg.exe, Rembeu.exe, Remprt3.exe, Remstat3.
basket-a.fm Page 5 Wednesday, May 13, 1998 4:09 PM Using Floppy Diskettes Installing EPSON Net! in Windows 1. Insert the EPSON Net! diskette in your drive. 2. In Windows 95 or NT 4.0, click Start, then click Run. Note: For peer-to-peer networks with both Windows NT and Windows 95, use EPSON Net! on a Windows NT system. If you have a peer-to-peer network with only Windows 95, you use TCP/IP and EPSON TCP/IP (included with Status Monitor 2) to configure the Ethernet card and use the printer on the network.
basket-a.fm Page 6 Wednesday, May 13, 1998 4:09 PM Using Floppy Diskettes Installing Status Monitor 2 EPSON Status Monitor 2 is a single utility that you install on your computer in two parts. For each system that will monitor the printer, make sure you install the network part and the EPSON Stylus COLOR 850 part of EPSON Status Monitor 2. Follow these steps to install EPSON Status Monitor 2: Note: You may not see screens for all the steps here, depending on your computer’s configuration.
basket-a.fm Page 7 Wednesday, May 13, 1998 4:09 PM Using Floppy Diskettes 9. If you’re using NetWare, set the number of hops (0 to 15) and click Next. Number of hops: _______ Caution: If you have dial-up routers in a NetWare environment, they may automatically dial up the next hop and you may be charged for the line connection depending on the number of hops you set. To prevent this and to keep network traffic to a minimum, set hops carefully. 10.
basket-a.fm Page 8 Wednesday, May 13, 1998 4:09 PM Using Floppy Diskettes Installing the Printer Software (Driver) in Windows Follow these steps to install your printer software: 1. Insert diskette 1 in your drive. Note: For instructions on using your printer software, see Chapter 1 in this User’s Guide. 2. In Windows 95 or NT 4.0, click Start, then click Run. In Windows 3.1x, select Run from the File menu in Program Manager. 3.
basket-b.fm Page 1 Wednesday, May 13, 1998 3:13 PM B EPSON Accessories EPSON offers a variety of accessories for your EPSON Stylus COLOR 850N printer, from replacement ink cartridges to special ink jet paper and other creative media. To purchase EPSON accessories, contact your local printer retailer. You can also purchase ink cartridges, EPSON media, and manuals from EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, please call (800) 807-7766.
basket-b.fm Page 2 Wednesday, May 13, 1998 3:13 PM EPSON Accessories EPSON ink jet paper and other media Media name Size Part number EPSON Photo Quality Glossy Film Letter S041072 A4 S041071 4.1 × 5.8 (A6) S041107 EPSON Photo Paper 4×6 Letter A4 Panoramic EPSON Photo Sticker Kit (CD-ROM and paper) EPSON Photo Stickers (refill) 4.1 × 5.8 (A6) S041144-KIT S041134 S041141 S041104 S041145 4.1 × 5.8 (A6) S041144 EPSON Photo Quality Ink Jet Cards 4.1 × 5.
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basket-c.fm Page 3 Wednesday, May 13, 1998 3:23 PM Technical Specifications Paper Paper type Size Paper types Single sheets Letter (8.5 × 11 inches) A4 (210 × 297 mm) A5 (148 × 210 mm) B5 (182 × 257 mm) Legal (8.5 × 14 inches) Half letter (5.5 × 8.5 inches) Executive (7.5 × 10 inches) Plain paper and 0.003 to 0.004 inch special ink jet (0.08 to 0.11 mm) papers distributed by EPSON Transparencies Letter (8.
basket-c.fm Page 4 Wednesday, May 13, 1998 3:23 PM Technical Specifications Printable area A B-L A B-R B-R B-L C C Single sheets and cards Envelope A The minimum top margin is 0.12 inch (3.0 mm). When printing multiple sheets of glossy media, the minimum top margin is 1.2 inches (30 mm). BL The minimum left margin is 0.12 inch (3.0 mm). BR The minimum right margin is: 0.35 inch (9.0 mm) for Letter and Legal 1.10 inches (28 mm) for #10 envelopes 0.28 inch (7 mm) for DL envelopes 0.12 inch (3.
basket-c.fm Page 5 Wednesday, May 13, 1998 3:23 PM Technical Specifications A B-L B-R EPSON Panoramic Photo Paper C A: The minimum top margin is 0.12 inch (3.0 mm). BL: The minimum left margin is 0.12 inch (3.0 mm). BR: The minimum right margin is 0.54 inch (14.0 mm). C: The minimum bottom margin is 0.12 inch (3.0 mm). Note: Always load paper into the sheet feeder short edge first except envelopes. Load envelopes long edge first.
basket-c.fm Page 6 Wednesday, May 13, 1998 3:23 PM Technical Specifications Mechanical Paper feed method Friction with auto sheet feeder, rear entry Sheet feeder capacity Maximum 100 sheets of 17 lb (64 g/m2) paper Dimensions Storage Width: 18.7 inches (475 mm) Depth: 10.7 inches (274 mm) Height: 7.4 inches (177 mm) Printing Width: 18.7 inches (475 mm) Depth: 24.0 inches (610 mm) 27.2 inches (692 mm, when loading transparencies) Height: 12.4 inches (315 mm) 7.
basket-c.fm Page 7 Wednesday, May 13, 1998 3:23 PM Technical Specifications EMC FCC part 15 subpart B class B CSA C108.8 class B DOS Support If driver support for the EPSON Stylus COLOR 850N is not available from your software manufacturer, you can use one of the other EPSON ESC/P 2 printer drivers.
basket-c.fm Page 8 Wednesday, May 13, 1998 3:23 PM Technical Specifications Changing control panel settings Setting Options Network I/F mode Off, On Loading position 8.5 mm, 3 mm, Others Economy Off, On Follow these steps to change the settings listed above: 1. Make sure the printer is turned off and has paper loaded. 2. Hold down the X color cleaning button and press the Ppower button.
basket-c.fm Page 9 Wednesday, May 13, 1998 3:23 PM Technical Specifications Graphics: ESC ( G, ESC ., ESC ( i, ESC ( e, ESC ( \, ESC ( s Color: ESC r, ESC ( r Printing mode: ESC ( K IBM X24E emulation control codes This printer emulates the IBM Proprinter with the following commands. For detailed information, see IBM’s X24E reference manual.
basket-c.fm Page 10 Wednesday, May 13, 1998 3:23 PM Technical Specifications ◗ Abicomp ◗ BRASCII ◗ Roman 8 ◗ ISO Latin 1 ◗ Italic (no characters available for hex code 15) International character sets You can select a number of international character sets with the control panel or the ESC R command. Other sets can only be selected with the ESC R command. You can select additional characters with the ESC ( ^ command.
basket-g.fm Page 1 Wednesday, May 13, 1998 3:28 PM Glossary 10BASE-T See twisted-pair cable. 10BASE2 See thin coaxial cable. address resolution protocol (arp) AppleTalk banding buffer Network protocol that is part of the TCP/IP protocol suite. See also TCP/IP. Macintosh networking protocol. The horizontal lines that sometimes appear in a printed image. See also MicroWeave. The portion of the printer’s memory used to store data before printing it.
basket-g.fm Page 2 Wednesday, May 13, 1998 3:28 PM Glossary dithering A halftoning method in which dots are arranged in an orderly pattern. Dithering works best for printing images with solid colors, such as charts and graphs. See also halftoning. dpi Dots per inch. The dpi measures the resolution (print quality). See also resolution. driver A software program that sends instructions to a computer peripheral to tell it what to do.
basket-g.fm Page 3 Wednesday, May 13, 1998 3:28 PM Glossary halftoning A method of using dot patterns to represent an image. Halftoning makes it possible to produce varying shades of gray using only black dots, or a nearly infinite array of colors using only a few colors of dots. hub A physical network device that receives, routes, and sends information from computers or peripherals to the others on the network. initialization Returns the printer to its defaults.
basket-g.fm Page 4 Wednesday, May 13, 1998 3:28 PM Glossary print queue Print jobs that are sent to the printer while it is busy are stored in a waiting line, or print queue, until they can be printed. print server A print server holds all the print information and performs all printing functions. The card can act as a print server when it is in print server mode, selectable through Novell NetWare. printable area The area of a page on which the printer can print.
basket-g.fm Page 5 Wednesday, May 13, 1998 3:28 PM Glossary serial interface See interface. spool manager A software program that converts print data into codes that your printer understands. status monitor A software program that allows you to check the printer’s status, such as the amount of ink remaining before printing. subnet mask A number used to separate different parts of a network, or subnets. The subnet mask can divide an IP network into smaller parts.
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